They earn a 10 out of 10 from me overall. We are repeat business for them. Our loan officer and loan team was at all times available to deal with questions and answer them sincerely and candidly which helped a lot in terms of achieving our goal of picking up our home. We talked strategies which helped immensely. They extracted for us the maximum possible deal and credits. The whole transaction was quite smooth and effective considering the repeat business. I would highly recommend them to anyone and use them again for future property acquisitions.
My experience with Veterans United and Trey Barrow with his team was an outstanding experience. Even though there were some obstacles to overcome and some frustrations along the way, with the sellers of the home we were buying, Trey and his team were by our side all the way. Thanks again, Veterans United.
I highly recommend Marty Gaddie and his team. From beginning to end the entire process ran so smoothly and was completed in a quick and efficient manner. I would definitely use their services again in the future if needed. Never have I had such a stress free home buying experience!
Veterans United is a very awesome company my team that worked with kept me informed stayed on top and kept me on track through the whole process.Go team patty and Katie thank you all for everything and all of your help.
I have had an excellent experience every time I’ve used Ryan Sherman’s team.
Robert and the team made everything so simple while we sold one home and bought a new. They ensured to keep me as updated as possible through the process and were easy to get ahold of if I had any questions or issues. We have found our forever home and we could not be any happier! They even sent a housewarming gift for my family and I! I could not recommend them enough to any veteran looking to buy, sell, etc.!
I really appreciated the flow of information without the fluff. Team effort was apparent in every aspect of the process. That was no easy task with everyone being in different locations and me being in another state. I was very impressed.
I cannot say enough great things about Kody Gilbow and his outstanding team at Veterans United. They went above and beyond—not once, but twice—in the same year to help me successfully secure two separate mortgages. The level of professionalism, dedication, and personal care they showed throughout both processes was exceptional.
Kody and his team were incredibly responsive, thorough, and knowledgeable. Every step of the way, they kept me informed, made sure I understood the process, and worked tirelessly to make each experience as smooth and stress-free as possible. They handled everything with precision and integrity, which gave me full confidence and peace of mind in making such important financial decisions.I truly felt like more than just a client—I felt supported and valued. Their attention to detail and genuine commitment to helping veterans is evident in everything they do. If you're looking for a team that delivers results with heart and excellence, I highly recommend Kody Gilbow and Veterans United.Thank you again for helping me make homeownership a reality—twice in one year!
This was my 3rd time using veterans united. They make everything easy and they're fun to work with. They always say buying a home is stressful, but it's not with Veterans United.
From start to finish, my team knocked it out. This being my first home purchase, I had no idea where to even begin, but I was always a phone call away from the answers I needed.
Veteran’s united website was easy to navigate and made the process to purchase a house very easy, they also offer many services to make your move in easier and more convenient.
I got a home loan with veterans United. The first one I talked to was Whitney Brown. It seems like I know her personally because of the way she treats people a lot of times. I would have problems with things I didn't know how to do but Whitney was always there to help guide me through. She has been a big asset to me and Vicky and helped us get this home that we've been waiting all our lives for. Also, I want to thank everyone at veterans United who has helped us. They were always there when we needed them. I would recommend them to any veteran who is trying to purchase a home. I am a marine veteran and I recommend veterans United to any other jar head out there and any other veteran. I can't say enough good things about them. Thank you Whitney and everyone at veterans United.
United veterans was one of the most quick and organized companies that I have ever worked with. The staff and the agent that I was connected with We're excellent, considered always keeping me well informed about everything that was what's going on at all times. I would recommend them as excellect. Working with them was a wonderful experience.
Nothing against the people I don't think, but this system of home buying is horrible. The redundancy of paperwork the underwriters wanted especially information that had nothing to do with buying a home, but yet required it or else I wouldnt get the loan that rips me off anyway. I'm not happy about the process nor the amount of money I had to come out of pocket for everyone looking for a handout. The whole system is fraudulent and just scams me and anyone else whose hardworking out of our money. The VA that's something supposed to be helpful for veterans, yet most of my interactions or services from anything VA is less than satisfactory. Honestly if it weren't for having a family, I'd rather be homeless than to deal with this process and conned into paying for a house 3 times over
Response from Veterans United
Hi Jerry,
This was tough to read—and I hear you. I’m really sorry the process felt so frustrating, exhausting, and ultimately disappointing. It shouldn’t feel like you’re getting taken advantage of when you’re just trying to do right by your family and find a place to call home.
I know how overwhelming the paperwork and documentation can be, especially when the requests feel unrelated or excessive. A lot of those requirements come down to strict lending and VA guidelines, but that doesn’t make it any easier when you’re in the middle of it all. You deserved a process that felt clear and fair, not one that left you feeling worn down.
I want to make sure your experience is fully heard, and if you're open to it, our Client Advocate team would appreciate the chance to talk through what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, but you can reach out anytime.
My Veterans United team was very professional and thoroughly answered any questions we had. I never felt out of control or surprised during the process because of my team kept me updated and the website was easy to use. I highly recommend to anyone!
Great
Being a first time home buyer we knew nothing about the process. Veterans United made everything so easy and informative. It really felt like the whole team was willing to do anything and everything to help! It was the best experience we could of imagined.
Brett and his team made it so easy. I enjoyed work with him so much he seems like family.
Was a very smooth process and the app and website made turning in documents so easy
