im just so thankful for all the hard work u folks have done to make my dream of owning a home a reality again. Thank you so much and God bless.
Zach and the team were great
Was given wrong information about paperwork that was claimed not to be received by Veterans United. Later found out that said paperwork was received but by a newer employee who didn't file it correctly. During that process I flipped out on someone for not doing what they were suppose to do just to find out they did do it.
The whole team, Nyk, Lacey and Rick were very helpful and answered all my questions right away. Rick even called me after hours to clear a doubt that I had about the closing costs, In general it was a great experience in what I thought was going to be a stressful endeavor. Veteran's United made this an easy transaction.
As a first time home buyer expected this process to be long and drawn out and to be honest I thought it was gonna be hell, but Matt and his team made this process painless and quick was in a house in just about one month thank you again guys for everything!!!!!!!!
Communication was spotty in final weeks of process.
Response from Veterans United
Hi Crystal, thank you so much for this feedback. Veterans United wants to ensure that you are able to keep the lines of communication opened throughout the loan process. Please do not hesitate to reach out if you would like to discuss this matter in more detail.
On point and very quick
Great experience,extremely satisfied from beginning to end.
Always available and helpful
Everyone was so on the ball. Never had to wait for answers. The website was very user friendly for uploading documents, etc. We are thrilled by the experience as first time home buyers.
Very easy to deal with and gave great answers to all my questions.
Quick and painless