Greetings,I went from renting on bad credit to becoming a proud homeowner with the help of Veterans United.
Easy as always
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The reason why I gave VU an 8 instead of a 10 is because of my experience after the handoff to the loan coordinator. There were a few issues/confusion that came up just one to two days before closing which caused frustration and scrambling. The appraiser took two weeks to get us the report back versus the independent inspector took less than 24 hours. I also did not like that some of the requested items were via email and not through the portal on the to-do list. I understand that some may have been due to the uniqueness of the property, but we got the water treated a week before close, and I wasn't asked for the treatment invoice/proof until the day before close. Aside from these issues, the preceding process was smooth and clear. I would use VU again in the future.
Rob made the process easy and was there every step of the way...thank you to Cameron also who works behind the scenes...awesome experience with Veterans United
Greg was absolutely fantastic to work with as our loan coordinator. From day one, he was organized, proactive, and always available to answer questions or clarify details. He kept everything on track and made sure we met every deadline with ease.What stood out the most was Greg’s clear communication and calm approach. He explained complex loan documents in a way that made sense and helped us feel confident throughout the process. Even when unexpected issues came up, Greg handled them quickly and efficiently, always keeping us informed.Thanks to Greg, our loan process was smooth and stress-free.
Pleasure to work with Veterans United! Allen was amazing. Had an answer for every question we asked.
The only non positive item, was not getting all the info regarding home inspections and having to have the inspector come out twice and pay him twice.
My whole veteran's united team made buying our house so easy! Everything was simple and straight forward with no attempt to hide potential fees or costs.
Working with Colin Park and his team at VeteransUnited was an awesome experience. After visiting many homes, my wife and I finally found the home we wanted. Colin was there throughout our whole home buying journey and made the process easy. Today I am a proud veteran home owner. I am glad I chose VeteransUnited!
I enjoyed my experience with Dean and his team for the purchase of my home and the refinance. Excellent work!!
Looking and actually purchasing home definitely had its work put into it . However our real estate agent and our loan officer Cole and Madison really were magnificent always checked in and never left me in the dark and answered all questions even if it were just to reinsure me. Really made my experience great and smooth i definitely recommend working with them again and to anyone looking to purchase their first home.
This was definitely a memorable experience to put down in the books! Thank you for everything :)
