I hands down recommend veterans united. Chase and everyone involved to include Scott gates the realtor and our lawyers mr finagan did an amazing job on my journey to home ownership. All have been very very professional and patient. They are the picture of " the dream team in every way.
The process was very smooth.
I had heard that VA backed loans were a nightmare...not with Veterans United! The crew i worked with were the best and the process was easy!
Poor communication and the process became painfully slow, unlike the Veterans United service I used to. It still has a great, user-friendly website.
Response from Veterans United
Hi Christopher,
I appreciate your feedback, and I’m really sorry this experience didn’t match the smooth process you were expecting—especially after working with us before. Communication and efficiency are key when buying a home, and it’s frustrating when things don’t move as quickly as they should.
That said, I’m glad to hear you still found our website helpful. If you’d be open to sharing more about where we fell short, I’d love my advocates to have the chance to look into it. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but feel free to email anytime.
Veterans United has a lot of hoops to jump through to get the loan done, but it is understandable given the 0 down policy. As many hoops as their are you guys do a great job of walking g folks through them.
I would recommend VU because they know VA loans, and are experienced at getting them completed, including VA inspection
I will let every vet I know who’s ever interested in buying a home to use you guys. A+ effort all around.
Great team hands down! Friendly, and always responsive
Very professional and up to date with everything. Highly recommend
Had an amazing experience dealing with the VA from the very beginning, they answered any and all questions that we had and kept our to-dos up to date. Made buying our first home a breeze and would recommend anyone to go through them when buying a house 😀
Just wanted to say thanks we appreciate all the hard work you guys did for us and we are beyond happy
Everything was handled well, they team was supportive and easily contacted.The stipulations and the to do list were very long and I was disappointed that I had to pay extra for having closing pushed back, however this was out of VU Ortho control.
Love the company. i recommend you to all my vet friends. you knock it out of the park every time.
Overall I recommend Veterans United Home Loans. Easy to work with
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My team was awesome!
Try Veterans United - you will love them!
They do everything great!
I just can't say enough about the excellent service that your team provided me. Great job people. My Wife Kate and I are very grateful. Thank you so much. Greg.
