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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

153,264

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
112,710
4
32,226
3
5,343
2
1,638
1
1,347

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Showing all 319 Marine Corps service member reviews from Washington

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5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Veterans United made buying a house smooth with no surprises. Our loan specialist, Alberto, kept us informed and explained everything extremely well. There was never any confusion over any and all paperwork needed or sent to review. I would refer Veterans United to anyone exploring using A VA loan to buy a home.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Christopher S.

Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

I was super nervous about the whole process being a first time Home Buyer, Veterans United talked me through all of the documentation and put me at ease throughout the process.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Amazing customer service and responsiveness at all stages in the mortgage approval process. Special consideration of veterans with limited up front cash resources. Continued guidance required during a transitional period in your life. Margaret and Leland Shepherd

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

4.5 out of 5 Stars
Would Recommend

All the VU personnel we worked with were professional, and prompt in their responses to our questions.Outstanding work all around.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

I was able to find the house I wanted. After I signed the buying contract, I was able to close on the house in 5 weeks. Everyone working with me was fast and efficient and I was able to close on time.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

My home purchase was far less complicated than I imagined it would be. I really appreciated the team approach from VU and their coordination with my broker. I feel like having this team of experts working for me made it possible for me to purchase this amazing home. Grateful for this company’s dedication to veterans.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Will only go through Veterans United!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

They were very accommodating and was available through the whole process.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

This was the easiest I have ever dealt with Home Loan offices. Excellent Service and always on top of thing and very patient.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

It was a wonderful experience. Kyle Baker and his team had all the answers to our questions. They were prompt to respond and helped us with any issues we encountered. The whole experience was a stress free process!

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

My refinance experience was fantastic. The team was effective, efficient, and transparent which helped me in feeling confident in moving forward at each stage. I highly recommend.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Don't b afraid to contact them, they will help you to get where you need to be when no others cannot I am totally, I mean totally 100 %satisfied, I love those guys and I'm just not saying that, it's from the heart

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Veterans United are a friendly and professional organization that with assist you to get you home in a smooth and timely manner.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

When you think of what the home buying experience will be like, especially your first home, you hope it is absolutely perfect. Thanks to Veterans United Hone Loans, and my finance officer Zach Roberts I can honestly and gratefully say that perfect is exactly what my experience was. My experience was unique to say the least and even as a service member, intimidating. Zach was by my side every single step of the way and I cannot express how significant that is. Regardless of the time of day or even how insignificant I thought a question was, I never felt not inclined to pick up the phone and call Zach. He was more than just my finance officer, he became a friend. Morning, afternoon and night he educated me on everything I needed to know. Zach was personable, reliable, timely, professional, courteous and most importantly - caring. Impeccable is the word I would use to describe my overall experience with Veterans United Home Loans. There aren’t enough words to describe how humble, enlightened and truly grateful I am to have had Zach and VUHL in my corner, guiding me through one of the biggest decisions and purchases of my life. Bar Raising Customer Service, and when those customers are the men and women who have served our country and protected the freedom of the United States and it’s citizens- what could be more important? Thank you a thousand times over VUHL and Zach for starting off this new chapter in my life in the most memorable way possible, I can assure you - I’ll be back.- A very happy and satisfied customer and now... homeowner.

Loan Officer: Zachary Roberts

NMLS# 1200238

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See all 153,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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