Absolutely great experience. These guys had great communication the entire process to help us understand as we went along, and we could not be more happy with the outcome. I would recommend using these guys.
Very easy and simple process, communication was great and my loan team was awesome. thank you.
Veterans United provided us with a smooth transition into our new home. The process was easy, communication was great, and the interest rate was out of this world. They provided us with gold star service.
Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!
Nathan was very transparent and responsive throughout the whole process, which we so greatly appreciated since we are fairly new to the “homeowners” game. We are incredibly happy to be moving away from our previous lender to Veterans United! Thanks Nathan!
The whole team really worked for me even with illness, inclement weather and a nervous client they performed and got there jobs done to my great satifaction. Big Thanks!
Overall we are very happy to have gone through Veteran's United for our first home loan.
The process was surprising, due to the "horror stories" everyone always seems to talk about - we didn't have any of those. Every stage of the process was either hassle or next to hassle free. We had most of our paperwork prepared and ready to submit with minimal waiting time. Your home loan team noticed and were appreciative of that fact.
Everything went smooth and quick. At the end of everything we actually looked at each other and asked, "that's all we had to do?"
We have moved into our brand new to us house, and have been working on emptying the numerous boxes we have!
We would like to thank everyone at the Veterans United team that was involved in helping us obtain our home loan!
We were financing a non-traditional 10 acre property with multiple dwellings. After receiving multiple “no’s” from local lenders and supposed VA specialists. VU came through!We had recently refinanced with cash-out through VU, but the listing real estate agent wanted us to use a local bank. After pre-approval, the local bank claimed the property didn’t qualify and stayed I was unable to carry multiple VA guaranteed loans during the transition between homes.If you ever receive a no answer from a lender, I recommend contacting VU. In my experience, VU has an understanding of our veteran loan benefits surpassing that of any other lender I’ve consulted.
Thanks for making a veteran life a great life!
Purchased and refinanced our house with Veterans United. Both times everything went well.
If it wasn’t for the appraiser that put our closing about a month behind we were very grateful for the whole process. We got a great rate and our lenders were really easy to work with. We are extremely grateful for the opportunity to get into our beautiful new home.
Response from Veterans United
Bruce, We are very happy for you and yours on your new home purchase! There are some things that go beyond anyone's control that will change dates, and for that we are sorry. Thank you for taking the time to fill out our survey and letting us know how your experience was with Veterans United.
I will recommend Veterans United to my friends and family for all their home-buying needs. I plan to recommend Cilla by name.
What more can I say about Veterans United, not an ounce of me regrets choosing them. When we first applied my credit was low and their light house department helped me get pre-approved, I never felt like they were always right there. After that Bronson and Windsor, our loan team, ensure the process never hit a hitch. The answered each call, text and email professionally and never made me feel ignorant. Their preferred real estate agent, William Davis, was one of the most friendliest agents we have ever met. He was truly on our team showing us every house we wanted to see, no matter the schedule. He helped us decide what really matter in a house and things to look out for, red flags in the houses. As he told us we needed to find a place that was home not a home that would "work", he felt like family during the whole process. In the end we found home, and stayed stress free because of each person in the process. Thank you for everything.
I liked what was offered. My only issue was, resubmitting the same paperwork over and over and waiting for the “Powers to be” to review it. Tommy was pretty good with us, pretty professional and always made sure we had what was needed, made sure you didn’t forget anything. I don’t think the Bosses might be as fast as we do, but ok.
Cam was the easiest and most enjoyable to work with. My entire buying process was almost effortless. He kept me up-to-date on everything I needed to do to ensure my closing to be done on time.