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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,461

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,131
4
14,480
3
2,136
2
975
1
739

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Showing all 270 Marine Corps service member reviews from Washington

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5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

1.5 out of 5 Stars

Thinking these people had my best interest at heart was far from the truth. I thought I was dealing with top notch Veterans that would treat me the way they would want to be treated. I had to do all of the foot work myself and even considered going with another lender which in hindsight would have been better as they sold my loan before I ever got an invoice for my first payment. It wasn't worth saving a few dollars to not be able to find a warm body when you needed one. I cant believe I was told to count my blessings by this loan officer Seriously?

Response from Veterans United

Thank you for taking time to communicate your feedback, Rose. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to maintain excellent service. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.

3.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Veterans United helped our family with every step of the home buying experience. They were well informed and very positive. Our first home buying experience was a pleasant one thanks to the Veterans United family.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Mitches team was very knowledgeable and professional and they made the experience a great one with out the stress we would recommend them to anyone looking to buy a home

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

This was my 3rd and definitely not my last loan with Joe and Veterans United. I tell everyone and I’ll keep telling everyone.. they’re the best! Smooth transaction and always kept in the loop. They worked hard to get my loan to close in a timely manner.

Loan Officer: Joe Newberry

NMLS# 920498

3.5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Veterans United made this crazy complicated and confusing process seem so much easier. We are very young to be first time homebuyers and were worried people wouldn't take us seriously, but that was certainly not the case. Our lending team answered every single question and concern in a timely manner. The online portal made uploading documents easy and made us feel like we always knew where we stood in the process. The realtor we were connected with was absolutely amazing and helped us beat out an all cash offer! We couldn't be more thankful for Veteran's United.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Christopher S.

Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Very easy. Every phone call a person answered.

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
Photo submission from Edward F.

They were very helpful, courteous and knowledgeable during the process. They went above and beyond to help us, and we are very happy to be in our new home.

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

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See all 131,461 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.