They were very helpful in the process, very courteous and knowledgeable. They went beyond to help us and we are very happy to be in our new home.
The only thing I would like to mention is that the Appraiser did not follow through with the appraisal in a timely manner. The appraisal was ordered on 4/9, he went to appraise on 4/13 and I did not receive the appraisal until 5/3/18, I believe. So we were not able to meet the agreed date of 4/25/18 with the sellers, fortunately it wasn't a problem for them. I would suggest that the Appraisers you work with keep to the required VA guidelines for timeliness with providing the appraisals. $800 is a lot of money and for the appraiser to go well past the required VA Appraiser timeline is not acceptable. But this was not Hunter's fault in any way, no bad reflection on Hunter at all.
Very professional organization.
Ella is very helpful nice and me and my wife adore her smiling face
The team was great. They communicated often and professionally, and answered all of our questions in a timely manner. They were even available outside of normal office hours. We had a great experience with Veterans United. They really go the extra mile and give top tier service.
The education videos and articles provided by Veterans United are extremely useful to provide clarity about the financing process.
My biggest critique is that the initial paperwork to start the loan process was not digital and had to be mailed to me.
Thanks, Clay and Courtney!
I worked with Veterans United to secure a mortgage. The process was very streamline and easy to get documents uploaded to Veterans United. My lender was very helpful in getting a competitive loan amount along with a very low interest rate.
Couldn't have asked for better service like got from Veterans United Home Loans