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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,723

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,601
4
13,511
3
2,013
2
909
1
689

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Showing all 505 Navy service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Great experience dealing with Daniel and his team who kept me informed at every step.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Very positive experience

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
Would Recommend

It was a very quick and easy process

Loan Officer: Kevin McMillen

NMLS# 221266

3 out of 5 Stars
Would Recommend

My parents worked with Scott when they bough their house. We worked with him last year, but didn’t close for personal circumstances. When we reapplied we were paired with so Tyrone’s team. Nothing but a terrible terrible experience. We reached out to Scott and everything worked out.

Response from Veterans United

Thank you for this information Bradley. We are happy to hear that you were able to reconnect with Scott and get your loan approved. If there is anything else we can do to help in the future, please let us know.

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

4 out of 5 Stars
Would Recommend

Outstanding support

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend

Kath and Jordan were great!

Loan Officer: Kath Athanassiou

NMLS# 842626

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

NA

Loan Officer: Marlon Galbreath

NMLS# 1329978

3.5 out of 5 Stars
Would Recommend

Loan Officer: Erica Ellingsworth

NMLS# 1699489

5 out of 5 Stars
Would Recommend

I had a great experience from beginning to end thanks Veterans United

Loan Officer: Matt Bretz

NMLS# 1281964

3.5 out of 5 Stars
Would Recommend

I was very impressed with Joe Newberry and would recommend him to anyone looking to buy a house.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone looking to acquire a loan and purchase a home.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

It was a very professional, straightforward experience. They were prompt in returning calls and texts; and made the experience as stress free as is possible.

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend
Ramona C

I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
Would Recommend

It was a little nerve racking but you’ Got the job done

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Taurean Williams

NMLS# 1599236

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Yes, I would recommend and have recommended Veterans United to other veteran's for their VA home loans. I also received a recommendation from a previous customer when I was looking for a loan provider. I wish I had started my lending journey this time around with Veteran's United verses waiting time with brokers recommended by realtors.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

I thought the process went smooth and easy. The whole team was outstanding. Veterans United made it easy for my family and I to get our dream home. Thank you!

Loan Officer: Samantha Buckridge

NMLS# 1116562

4.5 out of 5 Stars
Would Recommend

My experience was great overall. My only complaint would be that there was about a two week gap of no communication. In those two weeks, I tried calling the transaction coordinator many times but she never answered her phone. I know I could of got a response through email but I was on the run a lot and tried calling at various when I was off the ship. Overall your team did great and I would recommend to friends and family.

Loan Officer: Matt Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

We are very thankful for those who helped us through this process! All were great to work with and did an awesome job!!

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

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See all 121,723 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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