Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 703 Navy service member reviews from Illinois

Clear Filters

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

If you are beginning with the end in mind; the purchase of a new home. You can place your trust in Veterans United; a team who is committed, faithful, and experience. , At the end of the day someone whom you can welcome as family.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

2 words the best! very knowledgable staff and quick to answer any questions.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
Photo submission from Willie R.

If you really want to be taken care of while you look for a home and the loan process - you will not find any better team than Veterans United. I recommend giving the opportunity to help you. I will trust my home buying or refinancing to anyone else but Veterans United.

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I would highly recommend homebuyers to use Veterans United to assist them in purchasing their home. They are extremely helpful to provide the preliminary information that you would need upfront and they work diligently to make sure that you understand all the criteria in a straightforward manner. There staff, too, are always available to answer questions that maybe need more clarification and comprehension. They want to make sure that your homebuying experience is as comfortable and hassle free as possible.

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Thank you to Jamie Roof, Carma Bittle, Joe LoPiccolo, and all of the underwriting, finance, and research teams for the expedient and exceptional work on meeting my ridiculous deadlines.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Taylor and Jackie were very helpful, and quick to respond to any questions and concerns that I had, being a first time home buyer. Things went very smoothly, and even the seller said that it was the easy VA loan he had ever done. Thank you for all of your help.

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend

Willing to burn the midnight oil for you if you need them too. Fantastic folks.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

3.5 out of 5 Stars
Would Recommend

I highly recommend using your nearest vu loan office where reputation is of highest importance to them. The buzz in this area is that if you use local office there are rarely issues on the vu end. When an office is used outside of the area there are often delays. I feel our loan was unnecessarily delayed which resulted in a delayed closing that caused undue stress and hardship. Items that were asked for could have been provided weeks before they were requested. The portal is amazing however for 5 weeks we were in underwriting and according to staff our package wasn't sent until the day before the scheduled closing. We purposely chose 8 weeks for closing to prevent any time issues. There was plenty of time for underwriting.

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
Photo submission from Chandra S.

My experience with Veterans United was amazing. Todd and Ben were amazing to work with. I would recommend Veterans United to all veterans.

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Veterans United Home Loans provides the client with a smooth transition during the process of purchasing a home. The communication between loan officer and client is excellent:phone calls & emails returns, kelts client abreast of every document and action needed in order to complete the loan process. But most of all, Veterans United takes away a lot of stress because of the character and professionalism of the loan team.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

4 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

I HIGHLY recommend Veterans United as they provide OUTSTANDING, customer service and their ecommerce system is very convenient to submit online payments. Overall, Veterans United takes care of its customers from throughout making the home purchasing process easy.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

2.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Veterans United is a great experience it's modern it allows us to upload documents quickly and those uploaded documents are processed quickly as well. I will recommend Veterans United to all of my family and friends.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

4 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

Start your journey today!

Let’s Go!

See all 164,963 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.