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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,803

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,920
4
12,519
3
1,885
2
848
1
631

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Showing all 454 Navy service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Everything that was ever said on why you should go thru the VA was all true!!! It is a great program for veterans they deserve hiw easy the process really is.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Mike and his team did an outstanding job with my loan from start to finish.I definitely would work with them again if needed.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

On top of my needs from the very start and anytime I emailed or called thereafter! Anyone that I spoke with was very knowledgeable of my account and my particulars of house-buying needs. Jake has a great team member in Brooke! They both deserve a raise!

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

We started out in the Light House Program working with a gentleman named Thad. Thad was all around great and supportive and gave us the confidence and steps that we needed to take in order to get our credit to what it needed to be. His understanding and communication allowed us come up with a game plan, reach out to him along the way, and successfully get us to the next in our home buying process. Following Thad's steps that he mapped out for us our credit was where it needed to be in half of the time that we expected! I don't think we would be in our new home today and this quickly, if it wasn't for Veteran's United. We couldn't be more grateful for this whole experience

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Very helpful people. Thank you Alen and Morgan for making my dream come true.

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

The experience was very helpful.

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

They were always there for me and I appreciate that.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
Ramona C

I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

4 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Christie

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

all the way through the process everyone was helpful and available when needed.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

Need to be more proactive Had issues BUT They did right by us.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

The whole team was so helpful and always so quick to answer any questions we had. They always kept us up to date with where we were at in the loan process. Awesome customer service and an awesome company! Will definitely recommend to others.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Would absolutely recommend any day, any minute.

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

4.5 out of 5 Stars
Would Recommend

When my closing date was moved up, 28 days to be exact, "my team" really put in the effort to make sure we would be ready to close on time. The effort was outstanding. My family will be forever grateful.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Brandon Brown was a fantastic lender he went above and beyond. I was so happy tjat he was our lender.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Christie

NMLS# 1564827

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See all 110,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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