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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

176,016

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,522
4
36,099
3
5,989
2
1,843
1
1,563

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Showing all 2,067 Navy service member reviews from Texas

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5 out of 5 Stars
Would Recommend

Chad, Ryan, Kelley, and others are all super helpful j in n the process. Chad even help out with getting the points for me. Awesome!!

Branch Manager: Chad Bowman

NMLS# 191475

0.5 out of 5 Stars

Overall, very bad experience

Loan Officer: Jared Wilmes

NMLS# 1378229

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Murphy

NMLS# 1861943

5 out of 5 Stars
Would Recommend

Very professional and knowledgeable!

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
Photo submission from William M.

Everything was ready and went very smoothly

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: John Wacker

NMLS# 1861727

5 out of 5 Stars
Would Recommend

Veterans United is a veterans resource with unsurpassable benefits. From the excellent well trained staff to the seem less apply processes online. I could not be happier with my experience with Veterans United and it’s staff. Keep up the excellent work.

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend

Takes so many resubmissions of paperwork that’s on file? This is redundant especially when a deal falls through and you find a new house shortly after.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

I’m am very pleased with my experience with Veterans United! It’s a remarkable company that cares. From beginning to end, Veterans United has been amazing!

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Great service with quick turn around response.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

The process from start to finish was smooth and informational at the same time.

Loan Officer: Clayton Meldi

NMLS# 1564820

2.5 out of 5 Stars

I don't have family and friends that are interested in a home loan.

Response from Veterans United

Hi Jan, we appreciated getting to know you and work alongside you during your journey toward homeownership. Thanks for sticking with us and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
Photo submission from William G.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

The whole process went extremely smooth thanks to the great customer service. The only problem I had through the whole process was with employment verification which wasn't the fault of Veterans United.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Entire experience was smooth sailing.

Loan Officer: Cilla Conrow

NMLS# 1866846

4 out of 5 Stars
Would Recommend

Repetition of some documentation.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Kyle Bakker, Bailey Peters and Shayla Cooper were all GREAT TO WORK WITH! Kyle and Bailey kept us informed and were always very responsive as well as very professional. They also made us feel as though we were the only account they were working on. We closed on time. WE HIGHLY RECOMMEND Veterans United and specifically Kyle and his team!

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

A very smooth transition for my refinance without hassles. Will definitely recommend, Ryan and Veterans United Home Loans!!!

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Very positive and quick process.

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

It was ALL good. Not the nightmare I was expecting at all.

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
Photo submission from James S.

They are definately there for you.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

This was our third home purchase using a VA loan, and Veterans United made the transaction the easiest by far. Being able to log in and take care of our to-do list was very helpful.

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Everything went smoothly and efficiently. Would for sure recommend to other veteran friends and family

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Matthew and Jimmy were phenomenal to work with. Easily accessible and very kind when we had questions. Will definitely use again if needed, as well as recommend!

Loan Officer: Matthew Perona

NMLS# 1812029

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See all 176,016 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.