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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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Showing all 1,442 Navy service member reviews from Texas

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

From start to finish they never left your side.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

This team that handled my case was extremely fast and accurate. We’re very happy with the outcome of everything that was involved. Thank you so much for all of your teams hard work.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Tiffanie Prado-Ramirez was AWESOME!!! She went over and above in helping me get this loan. My situation was difficult but she never gave up. It took a little longer but she was there keeping me updated every second. Great Job to her and her team. Brave Zulu!!!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Anna and Justis were very helpful!

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

We had an awesome experience, the only problem we had was the speed that everyone else was buying properties that we liked. Special thanks to Todd, Ben, Robby and wife and Shanna for going the extra effort for us. Job well done🤗

Loan Officer: Todd Keicher

NMLS# 447595

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Terry and Bridget were outstanding to work with. Answered questions quickly and got us on the road to buying our home! Excellent team!

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Home buying us always stressful but it helps when you know people have your bac and working with you.

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

There whole experience was incredible. Extremely professional and personal

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

It was a quick and painless process.

Loan Officer: Christina Ammons

NMLS# 1098691

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

3.5 out of 5 Stars
Would Recommend

I would have provided a higher rating however, the original closing date was missed. Not only did I miss out on the opportunity to close earlier, I ended up closing late due to the team failing to submit paperwork on time.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Mrs. Stroud and her team was awesome. They went over every detail and put our loan together so well that when it went to underwriting the first time we were done. We can't thank Mrs. Stroud and her team enough for making our dreams of owning a home come true.

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
Photo submission from Travis F.

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Veterans United was outstanding. Easy to use intuitive web based check list made it easy to see where everything was and what I needed to do next. The entire team was friendly, helpful and very knowledgeable. Matt actually knew more than my realtor on contracting and helped me correct her mistakes! Chris was also awesome helpful. I am blown away I will never use anyone else.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Great job by the team to work through our unique circumstances.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
Photo submission from Kevin B.

My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Outstanding service for the second time. Blake Weisenfelder did a great job from start to finish both times. We went it alone this time (without a realtor) and blake was open to any and all questions. Will continue using VU again and again!

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Veterans United has been so good to me. I appreciate all their great work.

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Anne did a wonderful job!!!

Loan Officer: Anne Kuster

NMLS# 1068788

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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