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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,708 reviews
918 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,708 Navy service member reviews from Texas

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5 out of 5 Stars

Working with Veterans United was an absolutely outstanding experience from start to finish. The entire team operated like a well-oiled machine every person I interacted with was knowledgeable, professional, and genuinely invested in making sure everything went smoothly. What really stood out was the communication. I was never left wondering what was happening next or where things stood in the process. They kept me informed every step of the way, answered my questions quickly, and made what could have been a stressful experience feel completely manageable.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

My team, Levi, Sarah, Brandon and Kyle, made this process so easy! From the approval process to the day of closing, they were right there for anything I needed. Information was explained so I could easily follow, the app made document submission a snap and all of my concerns and questions were quickly addressed. The whole process was a great experience!

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Honestly I was worried going into the process as a first time buyer but everyone was so helpful through it all! Schandler and Rachel were super helpful through the process and were always honest with me about everything. I hade a tight deadline I had to be at and they 100% pulled through for me. And thank you so much to the people I didnt get to talk to that helped with the loan it means the world to me and my family that I can finally give my kids the stability Ive always wanted them to have. I will never forget what yall have done for me.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

I had a great experience with Veterans United. The communication was excellent from start to finish, and the team was always quick to answer questions and keep me updated. What impressed me most was how fast everything moved—we went from deciding to buy a house to closing in less than 30 days! The entire process was smooth, stress-free, and well organized. I highly recommend Veterans United to any veteran looking to buy a home.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Ryan was most helpful throughout the lending process. Thank you, Ryan, for making the purchase relatively painless.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

I do recommend to everyone! All great experiences!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Casey and his team are the best. If i could give them higher than a 10 I would. This is my second time working with them and would pick him over anyone.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

I have used Veterans United to buy 3 homes. Tommy Heller & his group are very courteous & knowledgeable. I highly recommend them.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Jimmy and Derick were a great team to work with — very knowledgeable and professional.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

As a Veteran, I see no reason why anyone who has served would not take advantage of Veterans United! We were treated so well by the entire team! They even took our worried calls on the weekend lol. Home buying is always stressful but the team headed by Ryan was an absolute pleasure to work with and went above and beyond and were always honest and upfront with any information be it good or bad. I would definitely recommend them to anyone that is eligible!!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

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Experience first-hand why 370,944 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4 out of 5 Stars

Was everything perfect, no. Was I able to obtain a home loan, yes. The goal was to purchase the home I selected and the staff at Veteran's United accomplished that. You're results driven and so am I. I find it hard to complain about the hiccups run into had no effect on the final outcome. Great job people.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

4.5 out of 5 Stars

Exceptional communication, my Loan officer Brad was very quick to respond to any questions or concerns I might have, the app was very handy and easy to use notified me immediately and allow me to upload document securely all in all would definitely do business with again

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Way easier than I thought it would be, if I would ever need to buy another home, this is where I would come.

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

4.5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

My team at VU was absolutely outstanding!!! Made like easy with the app and the “Todo’s”. Any veteran or family member able to utilize the VA, my suggestion would be Veterans United!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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