Great and easy process . Work through all the hiccups with me and make sure I got the approval.
Brent and his team went above and beyond to keep us ahead and on time with the loan process from preqaulification to closing, there attention to detail surpassed my expectation...WAY TO GO GUYS!!!
Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.
Greg is so professional, yet down to earth polite and efficient ... a great reference for your company!!
Great experience front to back. VU was exceptionally professional, knowledgeable and helpful throughout our home buying process.
Everything from start to finish was perfect and I couldn’t have asked for a better team/support.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
This was the friendliest and easiest loan process I've every experienced in the past 20 years. I look forward to using veterans united for any future real estate needs.
Brian and his team provided an off the charts experiance for my husband and I through the whole loan process. It was apparent that they did a lot of work behind the scenes to make things run perfectly smooth on our end. Everyone we talked to on the team made us feel like we were the only loan they were working on. Anytime we had questions we could not believe how quickly they were able to get back to us, always within the same day, normally within 2 hours. When lee ann had other duties to attend to she filled justin in on our file and there was no gap in information. Everyone made the process very simple, even for first time home buyers like us! Thank you Brian, Lee Ann, Justin, and everyone behind the scenes for making our first home possible. We couldnt ask for a better team!
I would highly recommend Veterans United for home buying and refinancing. Kris Ball and his team responded to everything quickly and efficiently which made the whole process easy.