I love the company for the sincerity and professionalism!
Landon
Very professional
Veterans United made the entire homebuying process smooth and stress-free! The communication, guidance, and care from the team were outstanding from start to finish. I always felt supported and informed at every step. I’d absolutely recommend Veterans United to anyone looking to buy a home ,they truly go above and beyond for their clients.
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
VU was amazingly successful in facilitating a difficult loan process. Their effort, professionalism, and support throughout the process was greatly appreciated. I highly recommend them.
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
What an amazing experience this was. Everyone on the team was fantastic.
My loan officer was very nice and worked around my schedule, I was really happy he was able to accommodate. The reason it was not a 10/10 is because with your pre approval you don't get any information on your loan rate. Also, the rates are borderline a scam, I understand you need to make money as a business but you forget we fight for freedom to have a business. 6.1% with a 718 in today's market is ridiculous. To be clear the only reason I did not drop you guys is because my loan officer was putting in so much effort.
Response from Veterans United
Hey Jonathan,
I really appreciate you sharing your experience and giving a shoutout to your loan officer. It sounds like they worked hard to meet your needs, and I’m glad to hear that part of your journey went well.
I understand your frustration about how loan rates are determined and the lack of detail you received during preapproval. Rates can change quickly and are influenced by several factors, including loan type, market conditions, and credit details, but you should always feel informed about what goes into that process. I’m sorry that wasn’t your experience this time.
I’d like my team to have the chance to look deeper into your situation and make sure your feedback is heard. When you have a moment, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. CST.
Veterans United led us every step of the way! Dave was knowledgeable and so helpful! The team was great and we were ready to close before we even needed to be. What a wonderful experience with a great group of folks. Yay, Dave and team!
It has been a very long home search. Tim, Kurt, and Chris were OUTSTANDING, they put me first and we're always encouraging. The gifts Chris had sent to us are awesome. This isn't the end either looking forward to my next home buying adventure and only Tim, Kurt and Chris will do. Bravo Zulu gents.
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I couldn’t have had a better team for mine and my girlfriend’s home buying experience. They found us the deal of a lifetime and we couldn’t be anymore happy with our new home! :D Harry Basnight and his team worked tirelessly to ensure that we got the home of our dreams.
This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!
Veterans United made the VA loan process smooth and stress-free. They walked me through every step with clear communication and true professionalism. I felt supported the entire way and couldn’t be happier with the experience.
I would 100% recommend this to all my navy friends!
From my initial inquiry to my closing day, the team at Veterans United was available to answer my questions and provide support for finding other services associated with purchasing a home. This is my third home purchase and definitely the smoothest. Recommend without any reservations!
