Working with Heidi and Bryan at Veterans United was an absolute game changer for my home refinancing journey. From our very first conversation, they went above and beyond to ensure I was comfortable, confident, and fully informed every step of the way.Their dedication and teamwork are truly unmatched. They were incredibly helpful, always ready to answer my questions, no matter how small and proactively kept me updated on the progress of my loan. Navigating the VA loan process can sometimes feel overwhelming, but Heidi and Bryan made it remarkably seamless and completely stress free. Their deep expertise and genuine care for veterans shine through in everything they do.I cannot recommend Heidi and Bryan highly enough! If you are looking for a dedicated team that will advocate for you, communicate clearly, and get you to the closing table with confidence, look no further. I wholeheartedly recommend them to absolutely everyone!
Great Loan Officer who I'd give 5 stars and no complaints about. The Concierge Chris is useless and his mind is all over the place.
For the most part it was a great experience working with Veterans United. Celina and Lindsay were a great team and made sure that everything went smoothly. My one criticism is that the underwriters should ask for all the information up front not piecemeal or there should be at least some notification that they need new information. There were times when I thought I had everything in and then I would get a message from Lindsay saying there's been something in my VU to-do list for days. Other than that great!
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
Working with Drew Dixon was hands down one of the best decisions we made throughout our home buying journey. From day one to closing, Drew demonstrated a level of professionalism, experience, and genuine care that is rare to find.He didn’t just process a loan—he led us through the entire experience with confidence, clarity, and intention. Every step of the way, he was proactive, communicative, and always made himself available to answer questions or provide guidance. No matter the situation, Drew approached it with a calm, solutions-driven mindset that instantly built trust.What truly sets Drew apart is his ability to combine expertise with heart. He understands that buying a home is more than just numbers—it’s a major life moment—and he treats it that way. His attention to detail, strategic thinking, and ability to navigate challenges behind the scenes made what could have been a stressful process feel smooth and controlled.Drew is not just great at what he does—he’s a leader. He has the mindset, communication skills, and vision to influence people and improve processes at a higher level. It’s clear he operates with both intellect and integrity, always prioritizing the best outcome for his clients.If you’re looking for someone who will go above and beyond, advocate for you, and deliver results with excellence—Drew Dixon is that person. I would recommend him 10 out of 10 times without hesitation.
This team is on point, quick, and aggressive with getting things done when you request or need something.
Corey and his team were amazing throughout the process! It was my first time buying a home and any question I had they answered with no hesitation and got back to me promptly. They made the experience smooth for me and I appreciate everyone one of them!
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Veterans United is great, I am a first time home buyer and they guided me with everything from start to finish! Mr. Derek and Mr. Trenton’s team are amazing in negotiating and staying within budget!
I worked with Veterans United on getting my first home loan and refinancing it. I couldn't be more impressed with the service I received. From my initial inquiry to the final approval, the staff went above and beyond to ensure the process was smooth and stress-free. Shout to Torie, Ashley R, Gloria, and James for providing exceptional service from start to finish. Trust and believe i will be working with them again.
It was an interesting experience the experts delivered more than my expectations and will definitely recommend for everyone military personnel who wants to acquire a decent home.
James and his assistant went about and beyond they kept me up to date and gave me a lot of reassurance through out the process. For my first time this was a definitely an easy process thanks to them!
Mahalo
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
I can't recommend Austin B. and the loan processing team enough! I started my search eight months ago, and I really appreciated how Austin checked in once a month just to see how I was doing. When I finally found “the one,” he was right there to walk me through the entire journey. He made sure I understood every detail, turning what could have been a stressful process into a great experience.
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My team was amazing and I already referred yall to all of my co workers.
This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!
This was our 2nd Home purchase. This purchase was a cakewalk compared to the first and honestly it was because of Veterans United. They were totally Awesome! From the beginning to the end was nothing but wonderful. Thank you Amy, Julian, Dennis, Sarah and the rest of the Team for being great and my Wife Mariska and I are so thankful for the job all of you have done for us. God Bless!!
The whole process from starting to finish was seamless. Matthew, Kimmy, and Amy were all so professional and courteous. I have never felt more seen and heard. Veterans United really got it right with the team that I have. Beyond amazing!Thank you so much!!!!
My loan team was awesome AGAIN! I was so excited to be working with Nick and Anna again, they got everything handled for me perfectly. Amazing team work, communication and commitment! Thank you guys for getting me into my dream house!
