What a great experience! We had so much support and communications. We never felt alone or overwhelmed in the process.
Definitely would recommend, made the process easy and quick.instructions are easy to understand
My wife and I are very thankful for Bill and his team. He keep took care of us through out the entire process. He answered all our questions
and made our dream a reality. We are truly thankful for all he did for us!
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
The staff was great. Responsive and kept me on track. It really helped me.
Experience was very positive, communication is a 10/10. To me that was the most important. I’m very very happy with the process of using my va loan.
They are very fast pace and will get the job done expeditiously!
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Shane is the greatest!!!
The atmosphere that was set from the beginning of the process was awesome. It was a great and smooth transition throughout the whole process. 100% Satisfied with the whole experience!
We're very pleased with Sarah and her team very professional. Delt with her before when we first bought our home. Both experiences were great. Just loved working with them. 🙂🙂
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
Everything went extremely smooth and easy on the purchase of our retirement home.
We feel we did not get good response from the loan officer. We would have to call and leave multiple emails or messages to grt a response and it was frustrating at times. The only reason we even kept with your organization is because of Hope. She responded to us and got what we needed.
Response from Veterans United
Hi Gabriel,
Thank you for sharing your feedback. I'm sorry to hear you had difficulty getting the communication and responsiveness you expected during your loan process. I understand how frustrating it can be to make multiple calls or send multiple messages before receiving a response.
I also appreciate you recognizing Hope's efforts. I'm glad she was able to provide the support and communication you needed, and I'll be sure to share your kind words with her.
If you'd like to discuss your experience further, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!
Easy to work with and very competitive offers
