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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,093

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 6,021 Navy service member home purchase loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

Great experience and I would use VU again!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

Great service ! Thank you so much for the help ! I’m loving my first home !

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Veterans United made home buying a smooth and simple process in which I thought would be a scary process. I plan to use them for all of my home buying needs for the rest of my days. They’re still so helpful even after the fact when I send anything their way the team figures out my problem for me and fast! Thank you all for what you do.

headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Shout out to Rachel Amarino! I also want to give a heartfelt thank you to her, who was equally incredible throughout this process. Always responsive, attentive, and supportive, she made sure no detail was overlooked and every concern was addressed quickly. Her calm presence and dedication brought so much peace of mind during a stressful time. Truly an exceptional team. I couldn’t have asked for better support!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Keep up the good work

headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

If I could rate this experience a 100 I would

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Ali & the whole team at Veterans United were fantastic. Thank you for making my first home buying experience so great!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

4 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

Have a few issues:
1. When I first applied with VA United I was informed that my closing costs were part of the loan, once I found a home and went to start the closing it changed, and I was told that closing costs were not allowed to be put into the loan. This was very frustrating since I signed a contract with the other homeowner for no closing cost assistance.
2. During the closing process, I could not believe how many times I found mistakes on the cost sheets. Again, very frustrating since I felt I was lied to once.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4.5 out of 5 Stars
Would Recommend

Good team

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

3 out of 5 Stars
Would Recommend
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
Photo submission from Jendayi S.

This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

3rd time working with VU, always a pleasure

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

The whole Veterans United team was outstanding. I have no complaints. Thank you for your assistance. I appreciate your help!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Excellent service. This team really knows veterans and veteran’s families.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

More Reviews

See all 420,093 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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