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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,601

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,792
4
35,549
3
5,899
2
1,825
1
1,536

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Showing all 2,224 Navy service member home purchase loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

Great and easy process . Work through all the hiccups with me and make sure I got the approval.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Brent and his team went above and beyond to keep us ahead and on time with the loan process from preqaulification to closing, there attention to detail surpassed my expectation...WAY TO GO GUYS!!!

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
Photo submission from Mathias O.

Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Campbell

NMLS# 1517906

5 out of 5 Stars
Would Recommend

Greg is so professional, yet down to earth polite and efficient ... a great reference for your company!!

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Great experience front to back. VU was exceptionally professional, knowledgeable and helpful throughout our home buying process.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Everything from start to finish was perfect and I couldn’t have asked for a better team/support.

Loan Officer: David Stoll

NMLS# 1657172

4.5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Excellent organization

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Angela Sanders

NMLS# 796987

4 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

This was the friendliest and easiest loan process I've every experienced in the past 20 years. I look forward to using veterans united for any future real estate needs.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
Photo submission from Charles L.

Overall I'm very impressed how everything is handle. The process is so stress free. Veterans United is outstanding.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Brian and his team provided an off the charts experiance for my husband and I through the whole loan process. It was apparent that they did a lot of work behind the scenes to make things run perfectly smooth on our end. Everyone we talked to on the team made us feel like we were the only loan they were working on. Anytime we had questions we could not believe how quickly they were able to get back to us, always within the same day, normally within 2 hours. When lee ann had other duties to attend to she filled justin in on our file and there was no gap in information. Everyone made the process very simple, even for first time home buyers like us! Thank you Brian, Lee Ann, Justin, and everyone behind the scenes for making our first home possible. We couldnt ask for a better team!

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United for home buying and refinancing. Kris Ball and his team responded to everything quickly and efficiently which made the whole process easy.

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

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See all 172,601 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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