We had a great experience working with Veterans United Home Loans. Our journey started back in November 2025 when our first contract with a seller fell through. It was definitely frustrating, but their team stayed with us, kept us motivated, and helped us keep pushing forward.Thanks to them, we were able to secure our home in Virginia Beach on March 29, 2026 and we couldn’t be happier.Billy and his team were awesome throughout the whole process. They were always on top of things, easy to reach, and made everything feel a lot less stressful. And Spencer, honestly, some of the best customer service we’ve ever had. Super helpful, responsive, and just great to work with.Overall, they made a stressful process feel smooth and manageable. We really appreciated how they treated us and would definitely recommend them to anyone, especially fellow veterans looking to buy a home.
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
I’m a first time home buyer and I was terrified about the whole process but veterans united and there staff really made me feel comfortable and positive about this entire process!
The whole team was both friendly and professional. All questions were answered in a timely manner. Love them all.
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Everybody on the team helped my wife and I every step of the way on our house buying journey and we can’t thank them enough!!!!!
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
Ali and her team were truly amazing! They made our homebuying experience completely stress-free. We especially appreciated how organized and communicative both Ali and Ashley were throughout the entire process. We’re incredibly grateful!
Ali was amazing to work with. Her whole team was! I was very grateful for the time she spent explaining and answering questions throughout the process.
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I was caught at a surprise when I was told that a virtual POA would not be accepted. In fact it was in a few days before my actual closing that I was told I needed a wet signature POA. I feel there was lack of communication with rocket closing and Veterans united.
If you are considering buying a home and looking for a lender, Veterans United will make the home buying process easy, they have great customer service, very proactive and they will send you a “to do list” that will guide you step by step, they communicate with you in very clear ways, and they are definitely on your side when any challenges may arise, I highly recommend Veteran’s United to any body looking for a leader in the home buying process, it only took a few phone calls to know that I made the right choice, bravo Zulu and hats off to the whole team at Veterans United, you guys are awesome, and thank you so much for a job well done
10s all day, we closed in 15 days and that is truly because of this team. Not only did I have personal stuff going on and an extremely busy work schedule, they took the time to explain the entire process and answer questions in a timely manner. Day or night this team was there. Thank you for making a stressful process into something that was seamless. Professionals through and through!!!! 10s
This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!
The entire process of getting a pre-approval up to the last week before closing went smoothly except at the very end when the appraisal didn't get uploaded until last minute which delayed my closing date. Otherwise I had a great experience with Veterans United and my team. Shoutout to my realtor, Kathleen, for helping me negotiate and point out important things for me, and my loan officer, Steve, who crunched all the numbers and got things moving quickly on the admin side of things. I really appreciate all the work that you guys do and your willingness to work with me even while I transitioned to the night shift so suddenly. Thank you!
Veterans United has been great to my wife and I. Would 10 out of 10 recommend!
Kyle Bakkers team was THE BEST hands down. I said so, my agent said so, the title company said so. Nothing but great experiences.
