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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,638 reviews
865 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,638 Navy service member reviews from Virginia

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5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Time, Lisa, Amanda, and the entire team assigned to our Loan were absolutely phenomenal. A lot of smaller companies wanted to compete by saying we’d feel “left behind” during the process and that communications would drop, but that was NOT the case with our Loan team. If anything. VU proved to not only bring the most honest and transparent team but also the most competitive rate. Every question we had (and there were many) was answered quickly, clearly, and patiently. Our family could not be happier with the team. Tim is personable and thorough, Lisa is professional with excellent follow up, and Amanda is bubbly and easy to talk to. The app is an excellent interface and made the entire process clean, efficient, and simple! We will recommend VU every time we’re asked!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

This was the first home i have ever purchased and it was FSBO. We did the whole thing without a realtor. The whole loan team helped us a ton and really went above and beyond to answer all of my questions and guide me through this whole process. I'm very grateful for all of the help and very very impressed with the initiative, assistance, professionalism, and patience they has with me as a first time homebuyer.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

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5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars

Knowledgeable, responsive and professional. Great team of individuals!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

This is the second time I have worked with VU and Dave Michaud. Both times have been excellent, easy, and timely. Highly recommend Dave and VU!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

Ready to see for yourself?

Experience first-hand why 361,850 homeowners give us a perfect score!

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5 out of 5 Stars

Hayley and Jared were very helpful during the entire process !

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars

They were amazing 😻

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

The entire process was so easy this is the second time Jake and his team helped me buy

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Photo submission from Jendayi S.

This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

All the VU people were very helpful and professional.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

I would say beyond a shadow of a doubt that my experience with Veteran's United far exceeded my expectations everyone was so helpful and friendly I felt at ease through the entire process the whole team was absolutely amazing from the first day all the way to closing I just want to thank you all for just an amazing experience.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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