Best experience with communication and process. Just wow
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
I can not recommend this team enough! They went above and beyond the title of "lender." Thank you!
Walked me through the whole process keeping me updated along the way.
The process was very easy to navigate.
The customer service that was provided throughout the refinance was nothing less than EXCEPTIONAL. Melissa was so responsive and always quick to answer any questions I had. She was so kind and patient. I am truly grateful for my experience. Ashley was amazing as well!
Thank you both for being amazing. 10/10 recommend.
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This is my second time using Veterans United. They work hard to support us and our needs!
Veterans United did an outstanding job making sure I had every document I needed and clearly explaining each step of the process. I want to give a special shoutout to Courtney, she worked tirelessly behind the scenes, double‑checking numbers and ensuring everything was accurate. The entire team was professional, attentive, and truly caring throughout the experience. I would recommend them again and again. Thank you for the support, the guidance, and the generosity you provided.
Jason and team went above and beyond
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
Austin, Matt, and Victoria were genuinely a pleasure to work with and made this process as simple and as smooth as possible. As a first time home buyer, and being military, this team went above and beyond anything I could have asked or even dreamed for. Their knowledge was top tier and their responsiveness was lightening fast. If you’re looking for someone to get everything taken care of promptly, keep you informed during the process, and tell you step by step what it is that is needed from you, they are the rock stars you’re looking for. Between getting a quick closing, getting the closing date changed, and everything in between, all of them really blew me away in making the home buying process easy and as stress free as possible. I would not hesitate to use them again or recommend them to a family or friend. In fact, I would strongly encourage anyone to use these wonderful people.
As a first time homebuyer, I had little to no knowledge about the loan process, buying process, anything really and everyone was beyond helpful and it felt like I was included in everything and was never left unsure of anything
My team was extremely helpful. They got back to me in a timely manner and were able to accommodate my hectic timeline through work, travel, and the holidays
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I really enjoy the experience love and professionalism veteran United loan team if I had to refer this to anyone or anybody almost definitely refer veteran United loan services to anyone who looking for a great loan service and great loan needs especially like to get things out too Nate Alexander and my realtor Mr English better known as Lee thank you all so much I truly enjoy this experience
This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!
Brian Nelson, Mason Radcliff, and Joedi Herzog made for an excellent team! Well coordinated, goal oriented, family friendly, client focused, hasty diligence? They have it all! Each individual is outstanding and caring. They have made this process both seamless and painless. As an added bonus, my wife and I have made 3 great new friends through all of this and whenever we are ready to move again, I will be giving them a call! Outstanding! 100/10 for all of these fine people!
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