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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,625 reviews
220 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,625 Navy service member reviews from Washington

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5 out of 5 Stars

Trent, Tim, and Rachel are a amazing team to work with.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

4 out of 5 Stars

I really enjoyed being able to easily log in to VU at work, only needing my email and a code from my phone. Email notifications for new To-Do items were prompt, and easy to understand and complete.
I personally didn't like some of the verbage on the site. I took some of it as whimsical, which didn't really feel right (to me) for something serious such as buying a home. I also did not like how the the signing applet encouraged you not to read what you were e-signing. (click "next" to sign, it scrolls down 5+ pages to the signing line.... rinse & repeat)
Overall, pretty good. I would recommend VU.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars

Veterans United has been amazing from the start! They've made the process of home buying and refinancing super easy and convenient. Nichole's team is incredible, and I couldn't have asked for better support. Thank you!!

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Loved the experience. Made the home buying as simple as it could possibly be.

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Zane and his team are excellent!! They always look out for the veteran and keep you informed and updated throughout the process. This is our second time working with Zane and will again in the future!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Photo submission from Romulo U.

As much as I work, the team did a superb job accommodating me in my endeavor to purchase my home. The collaboration between the teams were impeccable. I have been impressed with how my home buying experience went. I have spoken to my fellow veterans at work and recommended Veterans United for a great home buying experience. Thank you guys and hope to do another home buying transaction in the future.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

4 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

Extremely helpful and made the process of our first home purchase a smooth experience

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

4 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

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Experience first-hand why 380,064 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

Highly Recommend!

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Everyone from the top down, from the in's and out's were amazing. Amazing is an understatement honestly. They believed in us and we believed in them. Communcation was excellent. They made our first time home buying experience a walk in the park, even though we were really nervous. We would like to thank you for helping us achieve our dream. Sincerely, Halliburtons

headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Robert G.

Thank you Veterans United. The team I had are the best in the business. Tim our financial advisor thank you for helping us get our finances together., Matt for being such a positive figure helping us get closing on track, Misty, for all the help with connecting us with the best agent and for all the restaurant tips.
We love the Italian place Misty recommended,
and finally Jeff the best fit for us and the greatest agent. Veterans United thank you.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Great service, easy process.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Crystaline and her team made a stressful process stress-free. She was wonderful, patient, and very good at her job.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

I believe my time did an outstanding job. Made sure I was aware of everything, quick responses when need closure or had questions.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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