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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,158

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,979
4
11,951
3
1,819
2
809
1
600

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Showing all 548 Navy service member reviews from Washington

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5 out of 5 Stars
Would Recommend

They were not only extraordinarily helpful with the whole process, but extremely understanding of the uniqueness of being an active duty service member.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

1.5 out of 5 Stars

this hole process was a mess, communication with in the company is terrible, my loan was for 143k my appraisal was 142k no one caught this so veterans united paid for the mistake well 600 of it. I never once had anyone review documents with me, I was told it would be ready to close oct 15th we closed nov 15th, they done a great job of selling your loan program but once it came down to performing and getting things done it was ridiculous. all I kept hearing was its out of my control. I probably heard I am sorry 100 times. terrible, terrible, terrible.

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Easy and had step by step instructions from josh and tony when we didn’t understand something.

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend
Merle M

Veterans United and Mike Harrison helped us conquer the challenges of new construction every step of the way. He was always helpful and encouraging. Now we have a home that we always wanted but never dreamed we could have.

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Information was clear and concise. I truly felt like I was the customer and not having to jump through hoops to get my loan approved.

Loan Officer: Katie Hayes

NMLS# 943102

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend

Try to provide as many documents that will be needed in the beginning instead of running around after the fact to fill out documents. It's understood every lendee is different.

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Very smooth process with only a couple bumps in the road due to spouses military deployment but overall a great financial service, highly recommend.

Loan Officer: Dave Munns

NMLS# 859838

3 out of 5 Stars

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

4.5 out of 5 Stars
Would Recommend

We didn't like that we signed our paperwork (closing documents) before we saw "final numbers". We were forced to sign while the numbers were extremely high and uncomfortable. It was very stressful hoping the numbers would go down. I would change that process. I can't imagine anybody likes it.

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Everything went quick and was handeled perfectly!

Loan Officer: Debbie Rau

NMLS# 308629

4.5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Excellent service, cant say enough about Anne! Always answered whenever I called no matter how many questions i had she was always there to respond.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

The team was very helpful and patient with me. They made my first time buying a home easy and painless

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

3 out of 5 Stars
Would Recommend

The loan officer needed to have more visibility to the borrower. He left too much of the process in the hands of his assistant.

Loan Officer: Kyle Gardner

NMLS# 1203784

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See all 104,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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