I was impressed with Veterans United! My loan officer, Fahad, walked me through every step of the process with clear and precise instructions. He was patient with me when I discontinued my home search over the Thanksgiving through New Year holidays but was right back in the game when I reignited the search. The entire process was virtually flawless. I strongly recommend VU to my fellow veterans and service members. I hope you are fortunate enough to find Fahad's assigned as your lian officer. Thank you Fahad!
VU is amazing. They helped me get a home in record time so my family could have a home to come to.
Easy and helpful to get through the refinance process.
I would work with Jake and veterans united again. They were all very helpful, they all worked quickly and communicated with me easily throughout the whole process.
Very poor with communications, expected alot better, would not recommend.
Response from Veterans United
Christopher, we consistently strive to provide the best customer service for each of our Veterans. We apologize if you didn't feel you received our best service. We will be sure to use your comments to refocus our attentions and make sure we are providing the personalized attention our Veterans deserve. Thank you for sharing!
If and when you are looking to purchase or refinance a home VU is by far the best experience you will have They make home buying less stressful and the staff are kind helpful and very respectful Loved my team of representatives and I am extremely grateful A truly rewarding experience ❤
Courtney and Ellie were great. When we go to buy another house courtney will be the first one to call. We had a wonderful experience with this organization
Veterans United made the home loan process beyond simple. They were there every step of the way and always had the right answer to whatever questions we had. Thanks!
My home buying experience was not as stressful as many warned me about. I worked with Leah Maloney and she along with her team were awesome! I really love the portal app which made sending and receiving information and documents very smooth. Being a first time buyer, Leah answered my questions and helped me to breathe easy during the process. The portal works, so when asked to fill out, sign or review any documents, the faster you comply the sooner you will be at signing. I put in an offer for the home I wanted the first part of December 2018 and by February 2019, I was closing on my first brand new home! Thank you Veterans United!
Before we settled on Veterans United, I obtained quotes from 3 other lenders. We choose Veterans United because they are the top-ranked lender for VA loans and their web portal was impressive. I was pleasantly surprised at how helpful the web site was in showing me the status of my loan, as well as how easy it was to upload any requested documents. I'm also thrilled with my agent, Jen McGarry, and how she worked so hard to get us the best deal. In fact the other lenders came back to me to try and get a shot at our business and couldn't even come close in rate. On my next loan my first call will be to Veterans United.
Tammie Hemmie and Kristie Storey are amazing! A pleasure to work.with, they made my first home buying experience stress free. Tammie Hemmie and Kristie Storey are amazing! A pleasure to work.with, they made my first home buying experience stress free
This was the most pleasant experience I've had dealing with home loans and refi's. From start to "money in the bank" was less than a month, due mainly to VU service agent Kyle Baker...thanks.
The entire process was very simple and expedited. It was a stress free experience which I greatly appreciated.
Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!
Highly recommend Veterans United for any future veteran homebuyer! We worked with our loan officer for over a year before we made a serious offer on a house and when that happened she went right to work and we were able to go from accepted offer to closing in less than 30 days!
