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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

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Showing all 961 Navy service member reviews from Washington

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5 out of 5 Stars
Would Recommend

It was a great overall experience. Communication among all parties was amazing. I felt like everyone was in my corner. Customer service, and response time was very professional and swift. The numbers I recieved were incredibly competitive. I'd recommend Veterans United to any service member. I'm happy I chose Veterans United Home Loans.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

4 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

As a first time homebuyer my team made the process easy with knowledgeable answers and prompt responses.

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

I strongly urge fellow veterans who would want to purchase a home to consider Veterans United because they will go above expectations in efforts to make your loan. They also make you feel human and not just a number.

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Verterans United was great for my first home buying experience. Even while looking at houses from across the country, it was easy to get answers to my questions and updates to my paperwork in a timely fashion.

Loan Officer - Washington: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Great experience, was simple compared to others. Would use them again!

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

We felt that choosing the right lender would be our most important decision as we looked into refinancing our home. Veterans United guided us through the process from our first inquiry to the follow up after closing. We truly felt our needs were first priority every step of the way.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

She is an amazing asset to the company. I called in and needed a quick close. She did it!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

3 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
Photo submission from Edward H.

My home buying experience was not as stressful as many warned me about. I worked with Leah Maloney and she along with her team were awesome! I really love the portal app which made sending and receiving information and documents very smooth. Being a first time buyer, Leah answered my questions and helped me to breathe easy during the process. The portal works, so when asked to fill out, sign or review any documents, the faster you comply the sooner you will be at signing. I put in an offer for the home I wanted the first part of December 2018 and by February 2019, I was closing on my first brand new home! Thank you Veterans United!

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

This is the second home we’ve bought and refinanced with Veterans United and I would recommend them to all of my friends because of the level of service that they provide. They make you feel like a part of their family even when the process is done.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Bradley Strubel

NMLS# 1392166

3 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Working with Veterans United was a pleasure from start through closing.

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

From my realtor to Winsor’s team from Veterans United, outstanding is all I can say. Very helpful and I felt they all cared. Thank you so much!

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Veterans united made the process very quick and easy would highly recommend and will definitely be using them again!!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

To sum it up: Don’t shop for any other loan team!!!! These people were the best group of people to work with!....... Period!

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

2.5 out of 5 Stars

Our first time buying a home our experience was amazing. 2012Our loan officer made us feel like we were the only clients he had. Refinance that house amazing. 2013Second house the process was late. 21 days late. Cost us 2100 dollars for being late. 2015This time we refinance our house. With cash back... it took way toooooo long, 2 months. 2019Someone screwed up our paperwork did not get funded until a week after signing which normally would only be 3 days.

Response from Veterans United

Thank you for giving us the opportunity to help you Leo. Our Client Advocate team will be looking into your refinance to find any opportunities to have prevented your funding delay. Please contact our Client Advocate team with any information you would like to provide. We use all our comments and feedback to improve our service for Veterans.

5 out of 5 Stars
Would Recommend
Photo submission from Kasey W.

Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

2.5 out of 5 Stars

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars
Would Recommend

The document process was the stranglehold of our experience. I got the impression that if documents didnt look exactly how a reviewer expected they were rejected. We had things kicked back not because the information wasn't all there, but because the document wasn't perfect try square. By the time docs were submitted to the satisfaction of the reviewer we were asked to obtain a new statement - before a new statement would have been issued.

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

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