Everyone was great to work with and made the process very smooth and quick!
Mirza and Yoel were absolutely amazing from start to finish. They were extremely communicative, responsive, and made sure we were informed every step of the way. Any questions or concerns were addressed quickly, and they always took the time to explain things clearly and make the process feel easy and stress-free.Their professionalism, kindness, and dedication truly stood out and made such a positive difference in our experience. It’s clear they genuinely care and go above and beyond to provide excellent service. We couldn’t have asked for a better experience and would highly recommend working with Mirza and Yoel. Thank you both for all of your help and support!
Amber was very knowledgeable and helpful from the start of this process. Thanks to her we were able to get our very first home that we love and worked with the professionals that she linked us to. This process was relatively easy and straightforward. When we had Amber anytime we had questions she was able to assist us with them. Thank you again Amber!
Ryan and his team were outstanding! Nothing but good things to say about them and the experience!
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Phenomenal team with exceptional assistance from start to finish.
I keep returning to veterans united because of their amazing customer service, fast response times, and genuine care for their clients.
Not problem a with Levi or Nathan. Both responded quickly and with answers.
Emily is the best everyone else is either in team meetings or nasty like Abby
Response from Veterans United
Hi Kevin,
Thank you for sharing your feedback. I'm glad to hear that Emily made a positive impression on you. At the same time, I'm sorry that other parts of your experience left you feeling frustrated.
I understand how stressful it can be when important items arise close to closing, especially when you're trying to coordinate employment documentation, review updated disclosures, and complete signing on time. When communication feels rushed or it's difficult to reach the right person for answers, it can add unnecessary frustration to an already stressful process. I'm sorry that your experience left you feeling unsupported.
I'd appreciate the opportunity to learn more about your concerns and discuss your experience further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Although the road was rock at times Veterans United provided levelheaded service and was right on time every time to get the job done. When I was finally ready to begin my journey to find the right home I shopped around for my loan, initially it seemed like my options for financing were very limited until I was referred to Veterans United by a friend who at the time connected me to Bryant who intern ran the numbers and offered the most competitive amount. Bryant and his team along with Maddie & Sami were very patient and dedicated to seeing this through to the end and were able to find some of the most affordable options, and companies that were most suitable for me & my family. I would most definitely recommend Veterans United to any other veterans out there looking for a Home Loan and an Agency that’s willing to go the extra Mile. We are so thankful for their assistance in the process. If I ever need to purchase a Home again, I will definitely be contacting Veterans United!
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
Corey was incredible to work with as was his entire staff. They were exceptionally responsive and made the process as simple as possible. This was by far the easiest and most professional process I’ve ever experienced. You won’t find a better home buying experience in America!
Ashlyn, Brittany, and Jason was a great team. I had so much support throughout the home buying process and they took great care of me. Thank you!
Highly recommend
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This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
The entire team was extremely responsive and went out of their way to help us and answer questions as they came up. Very patient, calm and knowledgeable every step of the way.
I already tell everyone to call Jake and share his info. Even if they're not looking, I say, "When you into buying, you Will Not find anyone better. Jake and his team helped me with every single step and made the experience seamless and enjoyable. Thanks Jake and all 😊!
Third loan with Nate Bitner and his team and all three have been smooth as glass.
