Incredible experience with Daren and his loan team.
Chase and Travis were excellent. Very thorough and explained things very well. I appreciate everything.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Stephanie, Kayla, and Kohlie were fantastic from start to finish. All despite various complexities and 11th-hour changes. Well done! Thank you!
Above and beyond. Thank You!
Garet and Christina were awesome. They know their stuff and I can’t speak highly enough about Christina’s efforts to make our purchase work with no hiccups. I’m incredibly happy and would ALWAYS recommend Veterans United! THANKS!!
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Thank you Veterans United Home Loans for making our home buying experience a great one! Special thanks to Kenny Scheer for providing us with all the support and knowledge we could possibly need during this very important milestone. He was very communicative and informative throughout the whole process. We recommend Veterans United to anyone buying a home, especially first time home buyers.
Justin and the entire team were incredibly helpful throughout our home buying process, from pre‑approval all the way through post‑closing. They made everything seamless and easy and were always available to answer questions. Thank you to Veterans United for making our home‑buying experience outstanding!
The entire team headed by Eric Herman was great. Knowledgeable courteous and friendly evey step of the way.I would recommend them to anyone.
Awesome, from start to finish....everyone very professional, yet personable, and very comforting and reassuring.....I can't begin to say how much I appreciate all the help from Brittany and Annie...
Thank you all, so much!!
Sincerely,
Diane
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
My loan officer Bill did an incredible job getting me funded in a very short time frame. He had quick and creative thinking which worked out perfectly to get me a home. Without Bill working my loan I’m confident I wouldn’t have been able to house a house close to the quality or close to the time frame that our deal went through.
Outstanding service from the entire team.
I can assure you that my decision to go with Veterans United was one of the best I have ever made. It was an unimaginably smooth, pain-free process. I wouldn’t hesitate to use them again.
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Justin did a great job for us. When we had a few problems he helped us get through it. A great job. Thank you Justin
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
My loan team consisting of Jeff, Selina, and Jesse are fantastic. They were with me the whole process and answered all my questions. They made this first time home buyer at ease. They also sent me the most thoughtful gift for now being a part of the Veterans United family.
Exceptional service from the entire team!
Very easy to deal with, professional group who kept us on track for a successful closing
No personal touch.The communication got better in the end
Response from Veterans United
Hi Keith,
I appreciate you sharing this. I’m sorry the experience felt impersonal at first, that’s not the level of care we aim to provide. I’m glad communication improved along the way, but I understand how important it is to feel supported from the very beginning. Your feedback helps us do better.
If you’re open to it, I’d like to learn more about your experience. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
