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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

443,654

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 11,442 Air Force service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

When comparing my experience with veterans united with my friends who have used other home loan companies, it’s insane how different the customer service is. They truly go above and beyond the norm!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

0.5 out of 5 Stars

Absolutely terrible experience from start to finish. I started with asking my my old officer if the current offer online was the best VU had. He said it was the best he had. I then went to comeptitors and informed him I found several with better rates. VU came back with an that only looked extremely strong at the start but got worse as the progress of my refinance went along.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
Photo submission from Douglas S.

Veterans united application and document platform make refinance easy. Excellent communication and knowledge throughout the process.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

4.5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

The whole experience was the smoothest and stressless process I’ve ever had.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

NOT TO BAD TO DEAL WITH BUT MANY THINGS TO DO ARE NOT PRESENTED TO YOU AT THE BEGINNING OF THE PROCESS. SEEMED LIKE YOU THINK YOU ARE DONE WITH PAPER WORK THEN MORE STUFF SHOWS UP.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Chris and his whole team are outstanding! Made the process smooth and easy!

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Joel and his team has helped me several times and each time it has gone without incident. They are professionals and easy to work with. I highly recommend them to fellow veterans looking to either refinance or purchasing a new home! Thanks for all you do!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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5 out of 5 Stars
Would Recommend
Photo submission from Charles P.

Best experience we have ever had! This was so easy and they were always available to answer any questions.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

The loan team that we have specifically, Dan has been out outstanding and extremely helpful

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Long time with Veterans always excellent service, highly recommended

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

4.5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

More Reviews

See all 443,654 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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