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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,053

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 529 Army service member reviews from Delaware

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5 out of 5 Stars
Would Recommend
headshot image of Byron Bundy

Loan Officer: Byron Bundy

NMLS# 2353087

5 out of 5 Stars
Would Recommend

Another great experience with Veterans United thanks to Alex and his team! I will reach out to them again for business in the future.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
Photo submission from Kevin J.

I appreciate the time and effort of the Ross Deeken team. Drew Deutschman I have no words for his hard work and dedication I am indebted and grateful to Veterans United you guys and gals are a blessing. Thank you so much.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I am a veteran of the United States Army and a first-time home buyer, so as you can imagine, the home buying process was at times very stressful. Ryan Mason is the loan officer to see about properties. He is instrumental in making sure the process goes smoothly. He answered all the questions and concerns I had as a first-time home buyer. His expertise in the real-estate world was valued at every step in this process. He treats you like an adult, capable of making an informed decision. He knew ahead of time what my concerns were because honesty was valued by everyone involved, including me. He told me the truth, and i very much appreciated that about Mr. Mason. If you are in the market for a home, whether it be a veteran's home loan, a conventional loan, or just general questions, give Ryan Mason a call. Seriously, you'll get an honest answer and honesty will help you navigate the property buyers' experience.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

3.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The home team is awesome

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

We wanna give a big shout out to John Schnurbusch and Carrie Maddox for their hard work and response time. Thank you!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

I had given up on my first home search a few years ago because I did not understand the process of getting a VA Loan or even a COE, and my trials became so frustrating that I gave up on it. This fall, I decided to look into it again, and I was led to the Veterans United website. Before I gave them any information, I searched online for whatever information I could get through reviews, discussions, awards, and the BBB. The overarching sentiment I found was that no matter when or where I got information, their clients were pleased and trusted Veterans United. So I took the jump and made an inquiry.After working with Veterans United Home Loans and finding, buying, and moving into my dream home at least a year before I thought I would even find anything, I am incredibly impressed with the outstanding service and much needed support they provided throughout my entire home buying process.From the moment John contacted me, he and the rest of my team - Ryan; Chris, my realtor; and later, Zach — demonstrated a genuine commitment to helping me achieve my dream of finding a home. John was not only knowledgeable but also thankfully patient in guiding me through each step of the process. He took time to address all my questions and concerns, ensuring that I felt confident and informed at every stage. My biggest relief was when John got my COE. That was my obstacle before, and that’s when I realized I should have contacted Veterans United the first time. The online tool at MyVeteransUnited took away a lot of the stress by keeping track of what I needed and having everything I needed to do on my To-Do list. It kept me on time and organized.I appreciated the personalized and compassionate approach of the entire Veterans United team throughout the entire process. Thank you, Veterans United, for making my home buying experience not only successful beyond my expectations but also truly exceptional and reassuring. Thanks to my outstanding team, I am setting nicely into my new home.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

Thank you for great service!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Support means everything and it shows. My team was the best! You saved my life…

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
Photo submission from Wayne T.

As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

3.5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Everyone answered questions quickly and efficiently. 10/10

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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4 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4 out of 5 Stars
Would Recommend

Overall my experience with veterans United was great. Our loan officer, Dawn was very informative and reliable throughout the process. From start to finish our process was relatively easy and fast paced. Our tasks to get the process done were straightforward and the end result was a home me and my family love. The only thing I would recommend not doing is using veterans United recommended realtors. We were provided one and they never got back to us after two weeks and three calls. The second one provided didn’t seem to be interested in helping us not answering phone calls or questions to the point they didn’t show at closing and told us we couldn’t go which was untrue. Do your research with realtors find one who fits not just one who’s provided. Dawn, Drew, and Blair were Fantastic through the process and I recommend going through them.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
Photo submission from Marquise B.

The whole team was excellent. I wanted to recognize Brittany for her selfless assistance as well. smooth process, every step was explained and simple.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

4.5 out of 5 Stars
Would Recommend

Overall a quick smooth process

headshot image of Anna Koepke

Loan Officer: Anna Koepke

NMLS# 2351288

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

When we first started this process, we weren’t sure we were going to get approved. Patty helped us get through the first obstacle and from there, greg and his team took over. Everything has been a smooth process and the amount stress reduced throughout each process from how well the team communicated and assisted us was the definition of excellence. Great job everyone and we thank you from out hearts in helping us achieve our dream and expanding our family.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

More Reviews

See all 382,053 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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