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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,887 reviews
781 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,887 Army service member reviews from Tennessee

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5 out of 5 Stars

The help provided by Alberto, Andrew, Jenny, Kohlie, and the Veterans United insurance department was outstanding, they made the home buying process much simpler and were always available to help, I could not remember them more!

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Amazing, for my first time buying a home and using the VA home loan program I was a bit nervous at first but Steve and his team were perfect and answering my questions and making sure we had everything we needed when we needed it.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Working with Veterans United and Denise Stroud has been an incredible experience. First and foremost, Denise is exceptionally competent. She has handled four loans for our family now, and every single one has been delivered right on time and perfectly within the provided estimates. She truly understands the ins and outs of the VA process, and she excels at partnering with attorneys, title companies, and everyone else involved in the home-closing journey to get the best results. The absolute best moment from this recent loan came when our closing team hit a major roadblock. Instead of letting things stall, Denise stepped in and simply asked, 'How can I help?' Her proactive support completely turned things around and ensured we were successful.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

5 out of 5 Stars

Great team, outstanding customer service from start to finish. Karol and her team checked on me often, communicated well with my agent to make sure all needs are met. Seamlessly coordination.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Everything was great !!!

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

4 out of 5 Stars

This is my 5th or 6th transaction with Veterans United. This was by far the pickiest and most drawn out the process has ever been. That being said, Mark and his team were still pleasant to work with and we crossed the finish line. Had this been my first experience, especially with underwriting, I probably would not have been a return customer.

headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Veterans United made the process as stress free as possible. The team I had was very knowledgeable and were quick to respond to any questions or concerns that I had. Any time I needed clarification on anything someone from the team was available to make sure I understood.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Veterans United was great!

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

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5 out of 5 Stars
headshot image of Shelby Carder

Loan Officer: Shelby Carder

NMLS# 2798724

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Great people Fantastic Service ❤️

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

I have the loan officer

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars

Extremely easy to work with Christopher!

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Veterans United came through for me in many ways. The team they hooked me up with took care of me every step of the way, right up to closing, and they continue to be there for me. My family is grateful for their help in obtaining a new home.

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

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Experience first-hand why 378,803 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

I think the entire Veterans United team did an outstanding job and I couldn't be more pleased. I was guided every step of the way and it was a very pleasant experience.
Bravo to the entire team of professionals.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Aaron was absolutely amazing throughout our entire home-buying process. His patience, professionalism, and willingness to answer every question meant so much to us. Even when I was anxious or had a million questions, Aaron never made me feel like I was a bother and always took the time to make sure I understood what was happening.There were definitely stressful moments along the way, but he always reassured us and kept everything moving forward. We are incredibly grateful for all of his hard work and dedication in helping our family become homeowners. Thank you, Aaron, for being there every step of the way and for helping make this such a special moment for our family. We truly appreciate everything you did for us!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
Photo submission from Shadoe S.

Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Clint Hamilton and his teams was great both times I've used them for buying a house very friendly and very thorough and responsive when you have questions

headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

It was delightful working with such professional and caring people while purchasing my new home! Samantha Graham and her team are not only thorough but also fun to work with and very informative. I appreciate their hard work and my wonderful surprise gift arriving on the day of closing!!! You are ALL amazing!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Great guy, easy to work with. Made the process seamless.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

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