Tim and the team were amazing. Always checking in and providing updates. Made the process so smooth and easy.
I have to say, the team of people that helped us were amazing! From my first contact with Mary then to the rest of the team Tyler, Drew, Melissa, Nicole and Kaitlyn I felt so supported. Then when we got the house of our dreams, the communication was amazing. Emails and phone calls to keep us on track to our target closing day was greatly appreciated. Veterans United also gave us recommendations on services that we needed, names of the utility companies in the area we are moving to and basically felt like they were walking beside us so we felt supported. If you are a current military family or veteran I highly recommend them for your next mortgage. A group of knowledgeable, caring team players that want to get you into the home of your dreams.
You all were excellent. I couldn’t have asked for a better team in taking this next big step in our life. Thank you for everything. I wouldn’t go anywhere else. VU is the only place I will go for any future home loans. Thank you for making the process so easy. Thank you for believing in us and supporting us.
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
Our team was great through all phases of the process.
Closing on our dream home was a success with all of the support from the team.
My team was supportive and awesome
Brett, Donna, and Candace were great help
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The process from start to finish was smooth; the communication from and with the team was great even when we ran into some issues, they were resolved quickly.
Bryant, Erin and their team was great and even when at times when I was being impatient they kept everything going and got us into our house right on time!!!
Everyone was one at VU was great . They really try to maximize your your loan to your benefit all the way through. They make it fairly quick and painless. Their app has a to do list which makes things very helpful.
To Kyle and Keagen you guys are the best thank you for everything!
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
The United Veterans team were great over aii. Explained everything well. I will recommend them anyway.
Thank you for making this a seamless process!!
I honestly should not have gone this route. This entire process seems like it was rushed to the Benefit of everyone else but my family and me. The prior owners did not do a good job cleaning up as they said they would. I have pictures of filthy appliances and 2 carpets that wasn’t even touched. I’m
I’m unable to use the 4th bedroom until the carpet is replaced. The hot water in the master bedroom doesn’t even work properly. We closed on the 30th yet the people didn’t even move out until the 3rd. Which caused my landlord to keep my 2 thousand dollar deposit. The oven was FULL of leftover chemicals and residue that is still cooking all my kids food with a bad taste. I have to put thousands of dollars into getting this place ready for my newborn. My honest opinion is y’all aren’t here for the vets. Ya’ll found a way to profit off of our expense. During my service after every training exercise we did an AAR. After action review where we came up with 3 ups and 3 downs of what went right and what went wrong. I can not give many ups in this situation and it’s going to come down to people like me to actually show the truth so that Ya’ll can improve. I highly doubt this will catch anyone’s attention that is actually willing to do anything and that’s ok because at the end of the day it was My fault. Why? Because 7 - 8 months ago when I first reached out to VU I had a gut feeling telling me to avoid yall. So I did. I told my loan officer they seem like a scam. It wasn’t until I was so desperate to move because of my circumstances that I reached back out to ya’ll. Only good thing I can hope for is you do better for other vets. I’m sure this isn’t the first review of its kind and I guarantee it will not be the last. Looks like I’ll be going down in history as the fastest Foreclosure on a home loan in VU history. Which ultimately must be the end game for the people at the top. Sadly I hate this house and I truly regret doing business. I should have taken my time. Again falls completely on me.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Veterans united offered tremendous assistance, they pointed me n the right directions when I did not know where to start. Thank you very much Veterans united Staff for the support, opportunity, community and commitment you have provided every step of the way on the journey towards owning my first home!
