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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,601 reviews
660 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,601 Army service member reviews from Texas

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5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Great assistance through the entire process.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

They worked hard to get to closing on time.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars

Third time using Veterans United and overall it’s always been a pleasant experience. The portal for to-dos makes things a breeze and everyone is always more than willing to do what they need to do to get you in your house.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Great service. I was informed step by step.

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

I would like to thank Ken, John and all the people who reached out to me through this entire process. It took us awhile to get through with this new build, but all in all I am greatly appreciate all the hard work you all put into your customers.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Working with Kyle has been phenomenal! He was able to thoroughly explain every category and provide sufficient information. Every question we had, was answered immediately. Even when he was not available, the VU team was able to assist us. Closing day was perfect, being able to laugh and joke around with Kyle made the entirety of closing on our first home seamless. Even through the laughs, Kyle was able to answer the questions we had. Thank you for making everything easy, we plan to work with you again in the near future. We would also like to thank Alyssa for being exceptional during the time Kyle was out. Alyssa was prompt efficient, ans she was able to handle every task sent her way and we loved working with you. Thank you to everyone at VU!

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

It was a very smooth and quick process!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

I have attempted to work with Veterans United before and I have to say this experience was vastly different. Ryan and his team made this experience a breeze. They were knowledgeable, answered my questions in a timely fashion and were very competent on the process.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

1 out of 5 Stars

It was the worst experience I have been through in my adult life. After submitting a requested document, a couple of days would go by and they would ask for a different document. Closing date didn't matter to VU, absolutely awful. And they just said it is normal (and it it probably is to them because they are so bad).

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

The entire Loan Team were just fantastic. Horace, Adam, Alex, Missy and the entire team were always up and beyond their call. When things got tough they made sure to put the right people in place to help with any problems that might pop up. Thanks Team for a job well done.

headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

From day one, our team worked with us like a well oiled machine. It was awesome how one message or email would reach them all, and we would get answers from all of them. I’ve bought several homes in my life, and this experience and team was the best I’ve ever seen. We felt comfortable knowing we had answers and real people doing the best for us. I would recommend this group and company to any veterans who are looking to buy a home. 💯 a great experience.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

Very streamlined process and the App is super simple to use.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

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5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Honestly I would recommend VU to anyone. My only point of feedback is that I never received a call from my loan officer Mike. I guess that’s fine and dandy but I like to know the people working with me. The only person who fed me my info along the way was Nico. Nico was absolutely amazing and honestly hands down the best VU has to offer. Nico hands down helped me close this deal.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars

Aaron and Anna were awesome. Very knowledgeable and responsive.!!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Gus and the team worked really hard for us. I really appreciate the extra effort on my case

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Mary Davis (NMLS #1926641) is great, and I highly recommend her to anyone needing a home loan. She and her team were always ready to help. Best of all, Mary knew how to assemble the right team to assist me throughout the home-buying process. Thank you, Mary, James, Tyler, and Miles.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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