Impressed with closing time, keep up the great work!
Tommy and his team are absolutely amazing. We had to propose a super tight timeline to have our offer accepted and Tommy and his team delivered. On top of that, they are very knowledgeable and have always been responsive and willing to explain each step of the way and answer every question we had.
Having Tommy and his team on our side was a determining factor for us to be able to buy our first home. We are very thankful and glad we met them!
Alot more back and forth from underwriter needing irrelevant documents than other veteran friendly lenders. (I have used 2 others in the past, so I'm not speaking out of turn). VERY hard to get ahold of someone and rarely a returned call to answer important questions. They were friendly, and I understand they are busy with other people but I feel like I should still be able to get a return call and not have to do the legwork that is their responsibility. Even with all of the extra work my wife did, we still closed over a week late. Overall not the worst and I got a good rate, but I don't think I'll use them next time.
The VU team and MyVU website made the entire process as easy as it could possibly be. We always felt the team had our financial interests in mind and never felt pressured to make an important decision too quickly. Everyone was patient and worked on our terms. 10/10 would recommend!
This is my second home with VU! If there is a third then I will be back.
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