From Loan councilor to Real estate agent, everyone work well and made the process easy. Online checklist was a great tool to see what are the things we needed to accomplish.
Ms Heishman and her Team was very helpful throughout the whole process. They kept me well informed and was very pleasant to work with. I would definitely ask for Ms Heishman if I wanted to purchase another house in the Future. Thanks Ms Heishman.
Excellent people to work with.
Veteran’s United is the place to get your loan.
Awesome! I highly recommend Veterans United.
I like the online presentation of documents and being able to sign electronically.
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
I cannot express how happy I am with Veterans United team throughout the entire process. Professional, excellent communicators, and the best customer service. I have bought several homes in my life and this has been the easiest. With today's current house market that is saying a lot.
They waited to the last couple days before asking multiple times for additional information to secure the loan…keeping you suspense all the way to the end. We had already boxed up everything we had ready to move and we had to search through boxes trying to find information that that they could of asked for up to the last week.
And I thought getting a loan through them would be easy since my last loan was through them and I have an excellent credit rating in the the 800’s.
Response from Veterans United
Thank you for taking time to communicate your feedback, Michael. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to maintain excellent service. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.
Thanks so much to my Veterans United team!
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Veterans united made my home purchase so easy and made my life easy. I recommend to any veteran interested in purchasing a home is to definitely talk to Veterans united.
Great service from our Loan Officer, Ryan Hauser, to our realtor Kristi Vouvalis. I would highly recommend Veterans United home loan to any veteran seeking a home.
E. Duane Chaney
The Home Mortgage Loan Process is Stressful, but the Team at Veterans United made it all work out. My wife and I ended up with a great home.