The trip isn't over as of yet for our family until we make our move soon. But overall, a fantastic team to be with! Everything went smooth as possible and with quick answers to many question I've had. We thank you for helping us with the VA loan process, house hunting, and overall service everyone provided.
I thought that the VA being involved would save me some money but all the team did was nit pick. No care for the lender ot veteran
Overall, I feel sorry for anyone who has to depend or AJ and Sarah and the rest of the team to help with a mortgage.Please review the file and call me at 954 290 6082
Harry Kilgore
Response from Veterans United
Hi Harry,
Thanks for sharing your feedback. I’m really sorry to hear the process has felt frustrating. Buying a home is a big milestone, and it’s completely normal to feel overwhelmed at times — especially with so many moving pieces and financial considerations in play.
I know you’ve been working closely with AJ, Sarah, and the rest of the team, and I’m truly sorry if it hasn’t felt like the support was there when you needed it. That’s not the kind of experience we ever want for anyone, especially not one of our Veterans.
It looks like we’ve tried reaching out and left a message, but if there’s a better time or way to connect, our Client Advocate team would really like the chance to talk things through with you. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST Monday through Friday, and we’ll keep an eye out for your call.
Great crew----made it seamless-------------------you don't get paid enough !!
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
David, you and your team were fantastic in facilitating our move. Being new to the area, I was a little unsure on should I use a local financier or go national with Veterans United. I'm happy to say we made the right move going with your group.
From the first time we spoke, we gain confidence in your competence in delivering the best assistence for Louise and I.
You and your team were accessable and knowledgeable. So we felt comfortable going foward with those very important decisions that one must make during the purchasing process.
Thank you David...To you and your team,for we truly greatful.Carl and Louise
This was a fantastic experience. The team was knowledgeable and extremely friendly. They were always one step ahead of the process to ensure everything went smoothly.
Thanks Veterans United and especially Eric. This was a breeze because of you and everyone we communicated with.Dave and Andrea Terry
I could not imagine that I would be able to buy a home at this point in my life. We lost everything during hurricane Helene and were living in a camper. The UV team gave us our lives back and made some dreams come true!
overall it was smooth only problem I had with the seller.
Veterans United is a great option for VA borrowers and traditional borrowers that desire a smooth process with outstanding service. I didn’t know buying a home would be this easy!
I would like to thank everyone that was involved. An experience that will never forget.
Very positive out come.
I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!
Knowledgeable, quick,efficient, courteous and helpful
Everybody went above and beyond for us! Montgomery and Connor were in constant communication and always had us hopeful for what came next at the end of each call.
My complete team Matt, Noelle, and Rynda, were always available to answer any questions or concerns I had during the buying process. Everything was as smooth as silk right up to the closing. Every T was crossed and every I was dotted. Very professional and they were exceptionally kind.
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Was very skeptical and "scared" about the home buying process. VU Team put me at ease and answered any questions I had.
This is my fourth home buying experience in 50 years, and by far the smoothest! I had a pleasant experience with every team member. Communication and responsiveness are crucial in a home-buying experience, and I sincerely appreciated being treated as a valued customer.
We were very happy with everyone and how things went
Such a smooth process from the time I applied to the time I closed. The friendly, supportive staff helped ease the worries of sometimes the crazy homebuying process. Thank you so much!
They were wonderful . They were very helpful
Veterans United really goes the distance for you, always looking out for your best interest, I am more than Happy and satisfied!
