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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

171,852

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,164
4
35,454
3
5,881
2
1,820
1
1,533

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Showing all 386 Army service member reviews from Alaska

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5 out of 5 Stars
Would Recommend

Very easy to work with and helpful!

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

1 out of 5 Stars

To many hands in the pot. Requested to many things at the last minute a Day before closing. No follow up phone call from the loan specialist. No thank you personally. The loan coordinator Dustin made things very stressful and it seems both the coordinator and specialist did not speak with each other (communicate). We constantly had to repeat info that was told to the specialist. If we could have we would have dropped veterans United during the process but we were to far in. We will definitely be looking forward to refinancing and getting a loan elsewhere as soon as we are able. Also, trying to reach either specialist or coordinator was ver hit or miss.

Response from Veterans United

Walter, we appreciate your review though we were disheartened to hear you were less than 100% satisfied with your loan approval process. Communication is at the heart of what we do, and we place a high value on it. We're terribly sorry if our lack of communication caused you any stress. We're grateful you are now in your new home, and we will remain available to assist with any future needs as well.

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

This will be the third time I have refinanced my home with this company. They have always looked after my back. When interest rates dropped they called me and ask if I was interested in lowering my home payments. The process has always been easy and if I had any questions they are there to answer them. Does not get any better...

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Andy was willing and ready to answer any and all of our questions! He walked us through the entire process and was thorough with his work. I was I am elated to have been paired with him and his team for our home buying process.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

This team was amazing and helped me through everything when it came to buying my first home

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

This is my second home I have bought through Veteran United and I would do it again.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

3.5 out of 5 Stars
Would Recommend

Production Trainer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Buying our first home through Veterans United and our Veterans United recommended realtor was an easy and enjoyable experience. I highly recommend Veterans United for any veterans and active duty service members trying to purchase their homes.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

We had the best experience, we couldn’t ask for anything else. Homebuying can be a scary step in life for anyone, at any stage In life. Katy and her team were always making sure we knew what to expect and telling us exactly what we needed to move forward at every stage. As veterans, we have sacrificed to much to receive anything less than the best for our family’s. Choose Veterans’s United Home Loans.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Schuster

NMLS# 1588316

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Thank you Veterans United and your team of professionals. It is always a pleasure to have you on my side when it comes to buying a home. I can't image that there is a more knowledgeable or experienced company available than yourself. Thank you very much for all you do to assist veterans such as myself in purchase a home. You are who I send others to, including my two sons who are also prior service members. Thank you and God bless.

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Andy is great...

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Veterans United is by far the best lending option for any home buyer. Especially for military personnel who are tight on time. The staff was extremely professional, helpful, and resourceful. Any questions or concerns with the process, they were there to help. I would highly recommend to choose Veterans United before any other lending branch. It was extremely easy to get our home. And fast! Thanks V.U!

Loan Officer: Mitch Casteel

NMLS# 920439

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See all 171,852 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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