The site was easy to use, the information was good. The process was so easy. Thank you so much for helping us with what can be a very stressful time.
I love the videos that y'all provide, they make things alot simpler. The "To Do" list was awesome too. Colin Park and his team were amazing and they were always there when we had a question. I have already recommended y'all to three families that are moving to our area and will continue to do so. Thank you for everything!
If your hesitating don’t they make the process easy and are always willing to help
Definitely will return for my next loan
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
We were not very happy with the appraisal process or the appraiser himself and would not reccomend using them in the future.
I highly recommend Veteran's United for Veterans all across America. They assisted me with great proficiency and speed in my first home buying experience. The website was very easy to use for uploading and reviewing documents and my loan specialist very quick at reviewing, approving my documents, and answering all my questions in detail and courteousness.
It seemed like everything was going well until the day before closing, when we found out that VU hadn't prepared the closing documents correctly. They didn't have correct taxes for Alaska, and they showed that I would get back a lot of money. That money didn't come back to me. They took numbers from the initial offer that was not accepted. They hadn't even read the counter offer. On top of it all, they charged a full 1% origination which almost no one does anymore. They were hard to contact and I almost had to push back my closing day. They caused me a lot of undue stress leading up to a day that should have been exciting for me, as a first time homebuyer.
Response from Veterans United
Thank you for this information Carolyn. A member of our Client Advocate Team is available to gather additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Everyone was extremely helpful, I recommend Veterans United!
I'm very impressed with Veterans United. They made getting my home loan a pleasant experience. Yes, there is lots of paperwork involved, but Veterans United made it easy to understand and helped me throughout the entire process. Only 6 weeks passed from the time I first viewed my home until I received the keys, even though I was out of town for 2 weeks. Pre-approval really helped and I recommend that to any prospective buyer. Their professional, friendly, and helpful loan specialists made the process go smoothly from start to finish. I highly recommend Veterans United to any Veteran homebuyer planning to use a VA guaranteed loan for financing