First time homebuyer here! I was intimidated by the house hunting and loan process but with Veterans United, the entire home buying process was smooth from start to finish. I appreciated the instant updates, explanations, and responses from the team I was working with.
They made it easy, I mean what else can I say. Much better than any of the other shit companies that claim to represent veterans and active members.
Very easy to work with and returned phonecalls promptly when I had questions
Thank you, VU! It has been a long road, but we have landed where we want to be at the exact perfect time. What a great transition. We are so happy!
We are living the dream!
The closing was tough
Confused by dates given between realtor and VU.
Also we were both literally unavailable and had to make concessions … no alternatives were given.
Remote notary went well.
Outstanding service
When I contacted Veterans United I had no intention on buying a house, just wanted to get information on what my options were.Aaron asked me about myself and what war did I serve during , I replied Vietnam he thanked me for my service and asked me if I felt comfortable in giving some personal information over the phone and I did and within seconds he told me how much I qualified for and if I was interested in purchasing a home, Five weeks later I’m sitting in my house answering this survey WOW!!!!!!! Never saw it coming and the process was so simple the hardest part for me was finding the house. Once I did it that it became a done deal.Like I’m sitting in my house answering a survey about my experience with Veterans United.They did right by me.
The process was super smooth and easy. The VU team made this a pretty hands off process. The only critique I have is about the interest rate. When I was getting estimates for my mortgage on offers it was with a 6.25%. I knew it was only an estimated rate and not guaranteed but I didn’t realize I’d have to buy down my rate to actually get the 6.25% right away. I understand why I had to but some more clarity in the beginning would have been nice.
Paul and his team made everything simple, it was like coloring a book! Appreciate the help, info and quick response to everything i asked for. It was pleasure.
Were great to work with. On top of everything and very professional.
Very professional all of the staff was very knowledgeable and always answered all of our questions ASAP. They will go over and above to make sure you have a smooth and perfect transition on your home buying experience. Would recommend 100%to anyone ready to purchase a new home.
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This process has been incredible. As a first time home buyer, I wouldn't ask for any better/smoother of a process.
They were very helpful in the process. Great communication, took time to talk to me about lowering rates and explaining the process to me.
100% recommend to my Fellow Veterans. The entire process they kept it simple as promise. Couldn’t have done it better for a first time home buyer.
I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
The overall process was outstanding. Every step they work with you, keep you informed, and are prepared to answer any questions you may have. A pleasure to work with from front to back.
Veterans United is A1 A+ and Just absolutely AMAZING in my book. If you want someone to go above and beyond their duties to get you approved, please go with Veterans United. You will be glad you did.
