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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,158

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,979
4
11,951
3
1,819
2
809
1
600

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Showing all 317 Air Force service member home purchase loan reviews from Arizona

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5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend
Michael T

Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

4 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

4.5 out of 5 Stars
Would Recommend

I was very satisfied with the the process overall. I liked the educational videos that guide you from the moment you decide to buy a house all the way to refinancing. MyVU website is easy to navigate, upload documents and keep track on the "things to do". The only reason I did not rate it a 10 out of 10 is because of the hassle during the closing dates. I purchased a 4-plex, and I understand my property had challenges on itself, but it was a something that could have been avoided from communicating with the realtors better. I am happy that the issue was identified by my VU team and that it was fixed promptly.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

This was my first time buying and the VU team made the process smoother than I expected.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

The process and communications has been fantastic!!

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

The entire team was AMAZING!!

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Everything was efficient, and i could reach my team within a short amount of time, which is very important to firt time home buyers.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

1 out of 5 Stars

Knowing that my credit was going to be a challenge I was ready to attempt every option available. Unfortunately at every turn the lack of communication was totally frustrating. I was required to fax duplicate paperwork several times because the team working on my loan application apparently did not talk to each other. Had the team communicated a number of issues that continued to come up would have been dismissed, along with the fact that had they not waited till the last minute to inform me that certain info was needed we would not have gone 3 weeks past the initial closing. Speaking of the closing there is another foul up made by your team. They were well aware that I was legally separated because all the paperwork was forwarded to them, although they informed the title company that I was a single man, which slowed the closing by another day and could have been even more disastrous.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Jesse Kangas and Taylor Fruits are the best lending team around! Closed in 28 days like a superstar!

Loan Officer: Jesse Kangas

NMLS# 1494266

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

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See all 104,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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