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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

209,842

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
157,983
4
41,203
3
6,761
2
2,107
1
1,788

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5 out of 5 Stars
Would Recommend

Great customer service, thank you all you do Andy!

Loan Officer: Andrew Moe

NMLS# 34810

4 out of 5 Stars
Would Recommend

If you haven't lived in the same place for several years or had the same job for a long time be prepared to dish out a lot of paperwork and explanations. While I liked the service team and the end result the overall experience ranks right up there with alien anal probes.

Loan Officer: Bobby Moss

NMLS# 1125754

3.5 out of 5 Stars
Would Recommend

It was easy to get started but became frustrating toward the end. There was a lack of communication at the end. Twice someone told me we needed an extra $4200-4500 Like it was no big deal. The last time was a week before we closed. That’s a lot of money to come up with in a week and there was no explanation for it until I asked and did some digging. Also everyone assumed we knew how everything was supposed to be. No explanation of how things would go or who would be where for closing and whatnot. Lack of communication is very frustrating for me.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Best experience ever with a wonderful home I can call home for my mom, kids and grandkids

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend
Photo submission from Gordon T.

I think I have already covered everything in my two other comments, but, suffice to say, I am very satisfied with my experience.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a smooth, easy, and updated process. Once you join the website everything, and I mean everything, you need will be just a click away. Coming from the military you will like the To Do List once signed up. Submitting and saving information is a snap, and you will never have to worry what the next step is. The reps are top notch! I never doubted the process which went smoothly for me, and the additional reps will help you find the other competitive home choices you will need for your home like insurance. Never hassled nor pushed to do what you don't want. Great company with a state-of-the-art process...YOU WON'T REGRET IT!

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

I want to thank everyone for their efforts in helping me through the home buying experience. I would definitely recommend and use the services of Veteran's United.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

We cannot speak highly enough of our experience with your company. This process could not have gone any smoother. We felt very cared for by everyone we came in contact with in your organization. When we have shared with friends the benefits we experienced for my husband's veteran's status, they have been profoundly impressed. We would happily recommend your services to any of our military friends.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Nelson

NMLS# 896939

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

1 out of 5 Stars

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
Photo submission from Jose F.

Lowest interest rate that wasn't even on the charts!! Thanks VU for your consistency and making my deal work... Loving my first home!

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

The home buying process is not that fun. Steven and Taylor both kept us in the loop at all stages of the process. The availability of both was fantastic as we had quite a few questions and concerns. Thank you!!!!

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

We were looking for a lender with extensive knowledge of VA loans. We actually googled “#1 VA loan lender” and your company was at the top of the list. That was a blessing for us. From the first phone call to you, we felt at ease.Financing a home can be a complicated, intimidating, burdensome experience. When a company has a knowledgeable, patient, caring employee, the process takes on an entirety different “feel”. This is how every company should operate.

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

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5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Lauren works with Will Lewis And she has also been amazing

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

See my comments above please.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
Photo submission from Billye T.

If you're a first time home buyer, I would HIGHLY recommend Veterans United. Taylor and Natalie made the process so simple and the videos were super helpful! The VU website is user friendly. I was terrified of the home buying process and am now shocked at how simple it was...all thanks to my team :). Thank you Veterans United for changing our lives!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

We will continue to refer Nick any chance we get. Consummate professional.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

I think with any big process such as home lending, constant status checks (weekly) should be standard. Customers are almost in a vacuum were the only information they discover as well as provided to them.
Regardless I am impressed at the professionalism displayed by all parties and Veterans United.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Thank you so much Veterans United, we have a home now.

Loan Officer: Terry Roberts

NMLS# 397987

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