10/10 experience with an awesome team that helped us every step of the way.
Everything went very smoothly and quickly.
Could not have asked for anything more.
For someone who has owned a home, or has had a longer history or credit/rent/ utilities etc. I would definitely recommend, but for a first time home buyer I feel less likely to recommend, due to the lack of knowledge they need and lack of underwriting components to help the process be smoother. But over all I learned a lot and just glad it is done.
My team was awesome to work with! They kept in touched always had my best interest.
They were professional, efficient and dotted every i and crossed every t.
Quick, easy and professional.
The entire process was incredibly smooth. Even our realtor, who was only luke warm to handling VA loans, was very impressed with the thoroughness of Veterans United, and the speed of the handling of each step along the way. I would recommend Veterans United to any veteran considering a VA loan.
Veteran's United Website dashboard was an outstanding tool to help me stay up to date on everything needed from me. The interface was very intuitive and easy to use. A great one stop shop to know everything that is going on with my home buying process.
Sydney and her team were 100% top notch, excellent communicators and high integrity.
If you're a first time home buyer, I would HIGHLY recommend Veterans United. Taylor and Natalie made the process so simple and the videos were super helpful! The VU website is user friendly. I was terrified of the home buying process and am now shocked at how simple it was...all thanks to my team :). Thank you Veterans United for changing our lives!
Thank You Rob, Aron and Corissa ,your Tucson Local Rep ,All questions Answered at once .The Process was a Breeze .,AN Excellent Experience for Any Verteran .I will Definitely Pass on my Recommendation to All My Military Friends and Family You are an Asset To all Veterans Thank You Again Ted Cornell
They held my hand thru the whole process. Explained everything to me.
Honestly made a stressful situation....perfect!
Great customer experience all around - from the website design and ease of use to the personal calls with all the specialists.
Not only disorganized, disinterested and professionally lacking, they cost us $3000 due to their inefficiency in any followup. At one time, after overnighting many documents, they couldn't find them!! Never use them for anything that's important. Don't expect this will appear anywhere but in their trash can. They seem to write their own reviews!
Response from Veterans United
Keith, we appreciate you taking time to provide this feedback. We truly value the reviews we receive whether positive or negative. We strive to learn from our mistakes and prevent them from being repeated. Our Client Advocate team is reviewing your file, and they are available if you would like to share any additional details.
Tim and his team were amazing!
Everyone I worked with was polite, knowledgeable and professional.
Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.
It was very easy to submit documents and communication with the loan team