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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,803

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,920
4
12,519
3
1,885
2
848
1
631

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Showing all 345 Air Force service member home purchase loan reviews from Arizona

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0.5 out of 5 Stars

Being a first time home buyer, I was taken advantage of not aware of certain things that could have been explained better to me. When asked if they can hold true to their word and help a veteran out money in the end was all they were hearing. So I question why they even have veteran in their name and united, that was hilarious cuz all that they are united to is vet money uniting as one to screw me. I am very disappointed with the company and I hold resentment because when I have a 3.7% home loan from a company that veterans united loan specialist Sara said the company would match after hearing her initial 4.2% loan that she quoted myself. For choosing to deal with vet united the 3.7% was raised twice ending up at the 4.2% that was quoted initially. Now I will never know if the company who quoted 3.7 would have given me in the end the experience I deserve and felt good about being a first time buyer.

Loan Officer: Sara Hribik

NMLS# 1287837

4 out of 5 Stars

We felt as if we were being put through the ringer even though we had scores of over 800. My spouse couldn't get his paycheck counted as monthly income because he works for this own business even though his lawyer said he was an employee of the business.

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Made my first home buying experience easy which was great.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Highly recommend!!!

Loan Officer: Dylan Morgret

NMLS# 1493964

4.5 out of 5 Stars
Would Recommend

Professional and personable... Effective process

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend
Michael T

Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

An on time Organization with constant feedback. Great job!

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Everyone was so easy to work with/

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

My first time buying a house and have always heard it was a difficult process. But V U, Bill Musick and his team made it so easy and painless!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

11+

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

been 40 years since I went thru a loan process and Jason made me feel both secure and was always there for us.

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

2.5 out of 5 Stars

Although the lighthouse portion of the experience was great the actual loan experience was not

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Smooth as silk

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Staff was very helpful and responded quickly to my requests.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Dan Kelly and Adrienne Smith did a fantastic job with our loan. They were always professional and answered all my questions.

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Both Jackie and Taylor were always helpful and polite andmade our experience less stressful.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

From what he beginning Colin Park and his team have been great.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Quick and easy and everything went smooth.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

All I can say is “WOW” this was a stress free experience! I suffer from horrible anxiety and let me say that you guys made this so easy and pleasant. Thank you so much for helping us. You guys ROCK! Thank you for being so kind and patient. Always keeping us on track and informed. I will never forget you guys. Just absolutely awesome

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
Photo submission from Carl V.

Working with Ryan Bogeart, Jon Beahan and Alex DeWeese was great. Each of them was very responsive, friendly and professional at all times.

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Dan and the whole team at Veterans United were very helpful and fast throughout the whole process.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from Kenny B.

Absolutely everybody on my loan team was phenomenal! This was probably one of the best customer service experiences I've had, thank you!

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Leah and Nicole were outstanding, they were there when questions arose and answered them quickly. They worked diligently and professionally to make this home buyer experience fantastic.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

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See all 110,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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