Travis Ward is an incredible advocate for home buyers utilizing the VA loan. He will go above and beyond to help you into your dream home. I assume he is a reflection of Veterans United as a whole. It was a pleasure working with this company again.
Did a great job.
Even though Veterans United is in Missouri and I’m in Arizona, it seemed like they were with me in Phoenix the whole time. They communicated well and shared information and answered my questions. I would highly recommend Veterans United for all active duty military and veterans.
Second I've used VU to finance my property. I'll use them again I trust them to have my best interest above all else.
The team did a great job.
overall experience is more thin a 10 for both Shawn Stewart and Cara Belcher
The best costumer service I have ever experienced. Great teams that work hard to get you the best deals. I will recommend Veterans United to any service member.
Veterans United's rates and fees were significantly better than other offers to me. The process is efficient and easy to complete and manage.
We had an excellent 2016 purchase experience with VU, but our 2020 refinance experience was 180. We had to initiate contact with our team for updates and they made late requests for docs that cost us extra money to get them rushed to us to meet unreasonable time lines. Funds due us are being sent to us thirty days after the mortgage closed. We were told those funds would be electronically deposited to our checking account, but instead the funds are being sent by mail which is inacceptable.
Response from Veterans United
Lawerence. We would like to thank you for taking the time to inform our team how your refinance had gone. Our goal is to always have our clients leave with a satisfactory as before. One of our client advocate team members has reached out to contact to assist any issue that may be addressed right now. Please feel free to contact us and we can discuss any further action moving forward. We thank you for choosing Veterans United and thank you for your service.
I couldn’t have asked for a better team during this refinance!
Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.
Will be happy to pass on your point of contact information for any veterans I encounter looking to purchase a home. Thanks again for all that you do!
I will recommend Brian his team two other veterans thank you veterans United home loans