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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,378

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,458
4
34,854
3
5,784
2
1,782
1
1,500

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Showing all 123 Air Force service member refinance loan reviews from Arizona

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5 out of 5 Stars
Would Recommend

Easy process. Mike was great - communication was easy!

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Once again, VU comes through shining!! They've walked us through a VA home purchase and now a refinance!! Unmatched customer service and professionalism! VU will be our lender for life!!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

A great business to work with along with their representatives.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Veterans United makes home buying and refinancing the best experience! I was surprised at the ease and timeliness off the process. You are always kept informed of the process. Thank you Veterans United!

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Katie and Patty were very friendly and responded to my questions in a timely manner. Katie always answered her phone which is important to me and I never got her voicemail. They both made the process easy and everything went very smooth. They were both very knowledgeable and I would highly recommend them to family and friends. Thank you for your professionalism and I would definitely use Veterans United again.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

To any veteran out there looking to purchase a home or just looking to refinance like us. Veterans United provided the best experience we believed we could have gone through. There's a lot of different companies out there but this one knows it's stuff.

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

Kudos! I’m a customer for life.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

3.5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Andy Moe was simply amazing to work with! He was always prompt, courteous and professional - and when I say prompt, I really mean it! He was very quick to answer our questions or address our concerns. The whole process went incredibly smooth and I really love that I was able to continue to provide required documents while traveling by using their online document upload system and DocuSign. Such an easy process!

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

4.5 out of 5 Stars
Would Recommend

Excellent service and great representatives

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Sam Yoo is very knowledgeable and helpful. Takes care of you like your family.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

My current mortgage is with Wells Fargo, so I started my journey with them out of loyalty, Quite simply, they wasted two weeks of my time by misleading me on their ability to refinance my home with a VA Loan. I did some research, found that Veterans United was rated highly for VA loans, and took the leap of faith and contacted them. I now consider that choice one of the best decisions I've made in my life. The team was welcoming, friendly, knowledgeable about veterans and the VA process, professional in all our interactions, and followed through on everything they said they would do. They by far exceeded my expectations! Sincerely, if you're considering a VA loan, contact Sam Yoo and his team today, you'll thank yourself later.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Very smooth zero stress process....best experience I have had when refinancing our home

Client Advocate: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Ms. Courtney Jones and Ms. Lauren Sutterer were an absolute pleasure to work with! Having worked with other lending groups in the past, I can honestly say that I have never met a more professional group then Courtney Jones’s Team. Their level of professionalism coupled with their knowledge, skill and attentiveness made my transaction as seamless as possible. While I had initially spoken with another agent/loan officer, I don’t feel my inquiry was taken seriously until Ms. Jones reached out to me and helped get my wife and I were we wanted with our home refinance. With the many choices there is for home loans, Ms. Jones along with her team are what make an organization like Veterans United stand out above the others. Ms. Jones and her team will continue to be a great service to many customers/veterans in the future, and no doubt a valuable asset to Veterans United. Thank you and please feel free to contact me with any further questions. Very respectfully, Jose Flores

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

This is our second time with Veterans United handling our VA loan. Their knowledge and experience is outstanding.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Veterans United staff cover all areas with the regards to buying or refinancing.they highly skilled staff that provide excellent service.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Ellingsworth

NMLS# 1699489

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See all 168,378 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.