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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

198,711

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
149,000
4
39,490
3
6,506
2
2,018
1
1,697

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Showing all 174 Air Force service member refinance loan reviews from Arizona

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5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

3.5 out of 5 Stars
Would Recommend

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Travis Ward is an incredible advocate for home buyers utilizing the VA loan. He will go above and beyond to help you into your dream home. I assume he is a reflection of Veterans United as a whole. It was a pleasure working with this company again.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Did a great job.

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Even though Veterans United is in Missouri and I’m in Arizona, it seemed like they were with me in Phoenix the whole time. They communicated well and shared information and answered my questions. I would highly recommend Veterans United for all active duty military and veterans.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Second I've used VU to finance my property. I'll use them again I trust them to have my best interest above all else.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

The team did a great job.

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

overall experience is more thin a 10 for both Shawn Stewart and Cara Belcher

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

The best costumer service I have ever experienced. Great teams that work hard to get you the best deals. I will recommend Veterans United to any service member.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Veterans United's rates and fees were significantly better than other offers to me. The process is efficient and easy to complete and manage.

Loan Officer: Katy Reeder

NMLS# 1246356

0.5 out of 5 Stars

We had an excellent 2016 purchase experience with VU, but our 2020 refinance experience was 180. We had to initiate contact with our team for updates and they made late requests for docs that cost us extra money to get them rushed to us to meet unreasonable time lines. Funds due us are being sent to us thirty days after the mortgage closed. We were told those funds would be electronically deposited to our checking account, but instead the funds are being sent by mail which is inacceptable.

Response from Veterans United

Lawerence. We would like to thank you for taking the time to inform our team how your refinance had gone. Our goal is to always have our clients leave with a satisfactory as before. One of our client advocate team members has reached out to contact to assist any issue that may be addressed right now. Please feel free to contact us and we can discuss any further action moving forward. We thank you for choosing Veterans United and thank you for your service.

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better team during this refinance!

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Will be happy to pass on your point of contact information for any veterans I encounter looking to purchase a home. Thanks again for all that you do!

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I will recommend Brian his team two other veterans thank you veterans United home loans

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Swanner

NMLS# 1533682

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See all 198,711 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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