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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

140,124

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,948
4
15,126
3
2,239
2
1,030
1
781

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Showing all 6,036 home purchase loan reviews from California

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5 out of 5 Stars
Would Recommend

Jason Gibson and his team were AWESOME! Best experience we have had with a lender. The entire office was super helpful and friendly. Highly recommend Veterans United and Jason Gibson!!

Loan Officer: Jason Gibson

NMLS# 1311102

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Veterans United helped me every step of the way and we managed to close in about 30 days on a beautiful home. They are realistic, kind, and knowledgeable. I would suggest veterans looking for a new home contact Veterans United.

Loan Officer: Brad Quint

NMLS# 1249194

2 out of 5 Stars

Up until the escrow closed, United Veteran Home loans was efficient in processing my loan application. Within a couple of days after closing escrow, I learned that my loan was sold to PennyMac. At that point no one from United Veteran Home Loans contacted me and Josh Kaplan did not return my call. Not happy the way it was done over an email notification. United Veteran Home Loans is now not the lender and not really the lender.

Response from Veterans United

Eagle, we appreciate your willingness to share your thoughts on this transition. It is common to experience a change of loan servicer, and we realize this is an important topic. Please reach out to a member of our Client Advocate team, if you would like continued support.

5 out of 5 Stars
Would Recommend
Photo submission from Florentino M.

This is one of the most important decisions in our lives! Making a decision to own a house is a hard one, but with all the help and information from Veterans United, it seems like an easy one to make. With the right information from our Loan Officer, we have the wise decision made!

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Veteran United(VU) is a trusted lender. As with any lender, the loan process is tedious and full of obstacles, but VU smooths out those bumps. Each member of their team and referrals are well informed and communicate with one another so that even when one rep is busy, the other can respond. Communication is key to trust and I trust this team.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Blake was fantastic and extremely helpful always making himself a viable to help! Not but good things to say about my experience

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I wished more veterans new about you guys. I’m definitely letting my fellow vet friends know :) thank you so much on behalf of the Magalit family.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

After years of waiting and working together we finally own our own home. The professionalism and communication was excellent.

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Mitch and his team was the best. From start to finish the process was clear and I could track everything online on the portal. When I didn’t understand something Jessica was the first to clall or email me and my wife to make sure we knew what was the process and next step. I highly recommend this team and Veterans United Home Loans. Thank you so much for having a clear proces and system for Veterans. Thank youThe McIntosh Family

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

4 out of 5 Stars
Would Recommend

As a first time home-buyer I found that a lot of the most helpful tips came really late in the process. The process of using VU's website is BRILLIANT and unbelievably helpful. Thanks!

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Tommy Purk and his team were amazing! Couldn’t ask for a better experience.. Wow just amazing! I wish I could let everybody in the world know how amazing the experience was! Yeees!

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
Photo submission from Joseph E.

Veterans United is an exceptional company. They were very professional and knowledgeable about the whole process. The agent I worked with was an exceptional agent, him and his team made me feel at ease. They represented Veterans United with exceptional knowledge and professionalism. I would recommend Veterans United to all my family and friends.

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Whether you are a first time home buyer or a seasoned homeowner, I highly recommend working with Veterans United. The professional, friendly, and customized individual support that the customer receives is unique and very well received and appreciated. Thank you Veterans United!!

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

Really quick, painless, and informed Thank you for a quality job.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Truitt

NMLS# 1778643

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Very prompt and courteous.Kyle’s professionalism made a very nerve racking life changing decision smoother than we could’ve ever imagined. We were able to complete everything while outside of the US during a vacation. Excellent service and would recommend to any of my family and friends.

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

My experience with Veteran was very positive. The team is knowledgeable, open to answer any question about the process, they are always available and they made my experience stress free. I would highly recommend using them as lender.

Loan Officer: Jimmy Stranz

NMLS# 1031713

0.5 out of 5 Stars

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Merry and her team exceeded our expectations and made this experience a positively memorable one.

Loan Officer: Merry Cristiani

NMLS# 1717999

5 out of 5 Stars
Would Recommend

I would recommend all veterans to contact Veterans United the really helpful and funny the place for you and helping you get to the steps of going to your loan so I wouldn't hesitate

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from Erich M.

Veterans United was very proficient, professional and most importantly friendly in ensuring that I received everything that I had coming from my first time buyers experience. My loan officer was very awesome and quick and competent at what he does.

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

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See all 140,124 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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