Team was great, and very patient.
Kyle Hatten and his team went above and beyond to ensure the whole home buying process went smoothly.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Mr. Justin Menard was simply exceptional. He made sure we understood exactly what we needed to do to complete next steps. Additionally, he went to war on our behalf given that the persons representing us had never worked on a VA loan and definitely did not understand the benefits conferred on Veterans when purchasing homes. Mr. Menard went above and beyond the call of duty dealing with third parties to help us complete our purchase. We are so grateful he was on our corner from beginning to end. Justin was simply a warm, caring, and dedicated advocate to the morning of closing!
It was an absolute pleasure working with VUnited. I'm thankful to have such an amazing team who was alongside every step of the way.
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Very helpful, and responses were quick and thorough
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
This mortgage company is very helpful and supportive since I bought my house from them way back 2017.
The purchase of my new home was absolutely seamless. Andy and Justin along with their team made us feel like part of the family, and did an exceptional job with all the processes and details. This is my second time to use Veterans United, and honestly I cannot say enough about their great service, attention to detail and expertise. Bravo!!
Tiffany and Molly were incredible throughout the whole exp. They made it as stress free as possible while also offering guidance whenever needed. I’m very happy with my decision to use VU and will definitely be using them again in the future
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Steve was fantastic to work with throughout our refinance process. He originally helped guide us through the process when we were planning to purchase our home, but due to lender issues outside of his control we had to postpone and come back about six months later. When we finally returned to refinance, Steve picked right back up.What really stood out to me was how available he made himself. Even when he was on vacation or away from the office, something I absolutely would not expect, he still took the time to answer questions and resolve issues. That level of commitment and responsiveness is beyond excellence.As anyone who has gone through a home loan or refinance knows, things don’t always go exactly according to plan. Regardless of what came up or whose responsibility it was, Steve consistently stepped in to help resolve issues and took the necessary steps to keep the process on track and moving forward.I couldn’t recommend Steve more highly. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping veterans, Steve is the person you want on your side.
Jayden and the Team were wonderful.
Words are not enough to say how much I’m grateful for everything that Paul did for me. He’s more than great, friendly, very professional and has great work ethic. Thank you very much Paul for all your time and effort and for giving me another chance with this mortgage. It means a lot to me, and I’m very grateful. Thank you sir.
Great communication throughout the entire process.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Nathan and the team have been tremendous. A pleasure to work with.
I absolutely loved my team from Zane in my initial call and Adam in the closing process.
