This is the second time we have used Veterans United and I cannot recommend them enough. We have purchased four houses throughout our military career and no lender compares to the experience we have with Veterans United. We had several consultations with other companies recommended by our local realtor that were uncomfortable sales pitches. Tyler made us feel comfortable shopping for our preferred lender and at no point pressured us with his services. I cannot recommend him more highly. Thank you for the wonderful experience!
The Veterans United Team was absolutely incredible. originally, I spoke with a Veterans United team member to discuss what I needed to work on in order to buy a home in the next few years. I had no idea that the V.U. team would have my family in our forever home just 47 days later. We can't recommend Veterans United enough. Patty Delaney-King and Lucas Hassemer were understanding and encouraging. They wasted no time in getting us connected to the rest of the team. The real estate agent who they paired us with was such a blessing. He guided us, above and beyond what we expected from him. And finally, Mallory Fuller, who I personally called multiple times per week, was the greatest asset. Her guidance, encouragement, personable nature, and her care to make sure that we knew she truly cared about our family on a personal level made the home buying process practically effortless. We looked forward to every call and email that we received from Mallory, because every conversation felt one step closer to our dreams coming true. I've heard people tell me all about how stressful home-buying is, and I know that they must not have worked with the Veterans United team, because they made buying our home too easy. I am already recommending Veterans United to friends and family, like my little sister and her fianc
Don’t have much more to say other than what I’ve said before. The entire loan team has been amazing and my wife and I are super grateful for helping us get our first house
Outstanding team of proffessionals that are knowledgeable and aren't afraid to help. Hopefully, I will get to do business with them again sooner then later! All lines of communication are still open and special shout out to Veterans United for having a bundle with ADT and monitoring service!
We had one difficult conversation with the rep who helps with security. He was clearly pushing ADT, rather than representing VU and answering questions about all of the options. After several attempts to interrupt his pitch with my own questions about the other options, he kept on talking over my questions. It was frustrating and I finally just hung up. Chace and the rep's supervisor are aware and apologized. They have taken steps to provide him with training/counseling.
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Veterans United was wonderful. The app is easy to use, the staff is incredible, and the whole team was really responsive and worked hard for us.
Overall fantastic experience. This is our second time using VU and we’ll definitely be using them in the future!
Thank you so much TEAM for all your help in making our dream home happen!!! So thankful that we decided to seek assistance regarding our home loan with Veterans United and spoke with Ryan Clearwater, (so proud to say) our loan officer, who provided us all the information and assistance we needed; as well as with Laura Fry for continually updating us with the process of our home buying adventures and experiences. More power to you all and best wishes. Take care. ~ Romano and Cora ~