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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,820

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I recently purchased my home through Veterans United, and the entire experience was exceptional from start to finish. My loan officer, Shane Martin, was amazing — he guided me through the process, explained exactly what I needed to do to get my credit where it needed to be, and was always quick to answer my calls or messages.Taylor Kelly, my loan coordinator, went above and beyond and was with me every step of the way, making sure everything went smoothly and that I understood each step of the process. I also want to mention Shelby and Taurean — although I didn’t speak with them as often, I’m confident they contributed just as much behind the scenes to make this such a positive experience.I truly appreciate the entire Veterans United team for their professionalism, communication, and support in helping me achieve homeownership. Highly recommend them to any veteran or active service member looking to buy a home!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

3.5 out of 5 Stars
Would Recommend

it is really hard to connect my financial accounts on vu portal

headshot image of Benji Bockting

Senior Loan Officer: Benji Bockting

NMLS# 2211611

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars
Would Recommend

Great team

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend

Jake Ferguson is simply the best! He worked tirelessly to help us with this purchase. Despite all the inconveniences caused by the seller's agent and the seller.
We trust Jake and Nicole with our eyes closed!
1000% recommended!

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

The team I worked with has been amazing, super knowledgeable and they always got back to me when I had tricky questions about the process. I will always recommend moving forward.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Awesome team. Secured a deal with a good interest rate rather quickly, meeting my fast-paced schedule.

headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
Would Recommend

I would like to thank my Veterans United &
VA, making it possible to own my own place..
Give me the opportunity to have a dwelling
Foremost, the staff specially Chris and Julie without them this would never happen again thank you, thank you!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Hello, let me just say. I had tried many times as a 100% connected veteran in the past to get qualified through other loan officers, without any luck. When I met Brandon, he made me feel confident, he made me feel immediately as though I could actually get qualified by just following what it is he tells me to do. For that reason, I followed his advice and now my wife and I are now in a home after years of trying to get qualified. Brandon, and his team are the best lender team I have ever come across. Always there when I had a question, never left me alone, they worked hard to give us the best loan possible. My wife and I are sincerely grateful for all they have done to make our dream come true. Andrew and Rachel Lopez.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
Photo submission from Aleeta R.

Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

I had a super great team

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Thank you Aaron, Thank you Shayna. Thank you Jill You guys are awesome.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

4.5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

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5 out of 5 Stars
Would Recommend

Veterans United, especially Todd and Nicole, have been there to help me every step of the way. As a first time homebuyer, there were a lot of uncertainties, but the team and Veterans United proactively put a checklist together for me to just click and upload any information needed.

headshot image of Todd Handley Jr.

Loan Officer: Todd Handley Jr.

NMLS# 1715416

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4.5 out of 5 Stars
Would Recommend

Lance was great... Markita too. No problems with your ability to do a loan and communicate with the Realtor and buyer. It's only the 3 month rule of the termite inspection being expired when California allows 4 months... and being really picky on items needing fixing when it is hard enough to get a Veteran a home in a sellers market as the Bay Area mostly is. But thank you! We got this done! Best Danielle Keil

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Allways ontop of the Tasks! Great to work with! Highly recommended!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend

Th team worked together with me on buying the house. Carrie kept on me to provide the information required and from start to finish only 30 days and I was in my new home

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

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