Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

210,557

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
158,525
4
41,337
3
6,784
2
2,115
1
1,796

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 3,243 Air Force service member reviews from Florida

Clear Filters

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

3.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend

I appreciated the ease of Veterans United's online loan process. I applied for a loan while moving back stateside from overseas, and the checklist format helped us move quickly and smoothly through what might otherwise have been a cumbersome and stressful process. The loan officers and specialists answered questions quickly and were very professional throughout. Their positive attitudes helped! I'd definitely recommend VU for any future homebuyers.

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

Kyle Gardner and Sam Brown were amazing, even my realtor was incredibly pleased with them and stated he was going to recommend them to his clients who are veterans. My realtor said Veterans United surpassed all other VA lenders he's dealt with.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Many thanks to the entire team at Veterans United! We're living our retirement home and their teamwork and professionalism we're key to a swift closing!

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

3 out of 5 Stars

Perhaps your underwriting is comparable to others, wherein I’d have experienced similar had I gone somewhere else. But that’s not the same experience I recently had in January. No the same amount of loan value either but still.But I’ve vowed I will never go through this kind of process again. Never.I may be wrong in this but if there is a next time, my chosen lender will detail the process in advance before I begin the process. I play Monopoly by the established rules and don’t like it when players seek to change or insert new rules amid game.

Response from Veterans United

Brett, we appreciate your honest feedback and we are glad that your experience with the Loan Officer and Realtor was positive. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

This is my third transaction with Veteran United and Donald Weber over the last seven years. Always a pleasure. Competent, reliable and personable.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
Photo submission from Leonard K.

Thank you, Veterans United, for helping me make my dream come true. Kim El-Darrat and Amber Taylor make a great team and I was so lucky to get to work with both of them.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

The online access and overall process made everything very simple. Not only did my agent reach out on the regular to check in and get updates during my search for a home, but I had to put him on hold for a full year and he never missed a beat. I am VERY grateful for all of Andy's hard work on my home purchase!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Farris

NMLS# 1881776

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

Loan Officer: Staci Conley

NMLS# 1926930

5 out of 5 Stars
Would Recommend

Veterans United was awesome to work with . I would recommend them to any veteran looking to be guided through the purchase process

Loan Officer: Chace Tuck

NMLS# 1884773

4 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Graf

NMLS# 1891920

4.5 out of 5 Stars
Would Recommend

Veterans United process was easy to follow on the web; and their staff was always available to explain and clear any doubts or questions I had during the process.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

Start Your $0 Down VA Home Loan Today!

More Reviews

See all 210,557 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

START HERE: $0 Down VA Home Loans