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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,890

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,685
4
34,304
3
5,678
2
1,755
1
1,468

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Showing all 2,527 Air Force service member reviews from Florida

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5 out of 5 Stars
Would Recommend

Veterans united personal are some of the finest loan company i have ever dwelt with and i highly recommend then to anyone looking forr a loan company to work with when buying a home.

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

This was the best experience weve had when applying for anything! Amazing people, amazing company!

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Thank you, Veterans United, for helping me make my dream come true. Kim El-Darrat and Amber Taylor make a great team and I was so lucky to get to work with both of them.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Veterans United is a wonderful company to deal with. They have made all of our dreams come true. They have been our rock through the buying of our home and have stayed with us for the re fi. If you don’t know Josh Kaplan, than I feel sorry for you! He is by far the “best of the best”! He never gives up without trying every avenue. In his world there is never a “problem” just a lack of a solution and believe me he will find it!!! Veterans United is the only way to go‼️ I will definitely recommend this lender to everyone I know,

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Pleasant, no pressure experience. Everyone was helpful.

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

2 out of 5 Stars

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

4 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Brian Bradley and his team at Veterans United Home Loans were fantastic. I would recommend Veterans United to all of my veteran friends and family.

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

4 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from James C.

Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Veterans United is a true ally. If you want a company with a clear mission, steady objectives and really cares about doing what's best for veterans, give them a call. I reached out to this company for my first VA home loan in 2009 and made no hesitation when it was time to relocate again in 2019.In both instances, they helped me secure the home I wanted with terms that met my needs. They are sharp professionals who understand the environment and know how to navigate and lead you through it. They are always there, poised to help and ready to answer all your questions via phone, email or text. I always felt I was in capable hands with folks who cared about me and put my needs first. I now have a lovely, comfortable home which I am proud of and suits my life perfectly and I'm ready to move ahead with the next chapter - just can't express my gratitude enough!!Many thanks to my team: Mike, Libby, Austin and Adam. Keep in touch! Sincerely, Stacy

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

My loan process with Veterans United was outstanding! It was simple to use their site and keep the process moving. My specialist Collin and his team were helpfull and always available. My calls were promptly returned and all questions answered the same day. Thank you Veterans United!

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Davis

NMLS# 1725328

3 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
Would Recommend

Once the offer was made on a home, the process only took about 30 days to move to closing. There was little need for interpersonal communication as it was mostly done by email. All in all, it was one of the lest stressful home purchases we've made.

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

The website made uploading and reviewing documents a breeze. Easy and straightforward. Steve and Rob’s team was great i highly recommend them to anybody moving into the NW Florida area.

Loan Officer: Steve Gustafson

NMLS# 1599009

3.5 out of 5 Stars
Would Recommend

Veterans United made it possible for me to buy my first home.Just make sure to be your own advocate and be proactive about reaching out to client advocates when loan team is unresponsive or not addressing an issue.

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
Photo submission from Robert W.

Highly recommended!!! From a fellow veteran Carma, Samantha and Rebecca as a team make it a mission to close and secure your loan on time! Still cannot believe I am holding the keys to my brand new home!! Thank you again

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

The team of Ryan Odneal, Loan Officer, and Evan Whaley, Loan Coordinator, are second to none! They provided excellent services and took the extra time to explain areas we had questions about. There was a lot of paperwork, no doubt, but when closing time came they ensured everything was in order. A testament to their professionalism and work ethic. We are pleased with their outstanding service and highly recommend Veterans United.

Loan Officer: Ryan Odneal

NMLS# 1838122

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

It was easy for the most part thanks to Kelly Tolster. The underwriting process went pretty smoothly.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

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See all 164,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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