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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,386

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 2,365 Air Force service member reviews from Florida

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5 out of 5 Stars
Would Recommend

Working with VU is reminiscent of my experience working with professionals in the military. They are attentive, ethical and make it a priority to work as a team with you, the buyer. I always felt as though I had a friend and team member working with me throughout the entire process. They were available day or night. I felt as though it was a team project and they provided expert facilitation throughout. Superb!

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

From the start everything went very well. In fact we closed 8 days early.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Great customer service with an easy to follow Things To Do online!

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

I would highly recommend using Veterans United to get through the VA loan process. They are knowledgeable and made the process very easy to get through. I am a proud homeowner thanks to them.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

2 out of 5 Stars

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Veterans United made this process as easy as shopping in a department store. The electronic signature platform was so simple and painless. I highly recommend going with VU if you want an easy, hassle-free house-hunting and purchasing experience.

Loan Officer: Dave Llewellyn

NMLS# 933895

4.5 out of 5 Stars
Would Recommend

Veterans United walk me through the house buying process from the beginning to the end, ensuring my home purchase.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

To all of my fellow Veterans. If you are contemplating a new VA loan or re-finance. VeteransUnited is your one stop. They understand your concerns and will work diligently tomake your home ownership Dream come true.

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

From start to finish Veterans United made our first time home-buying experience a breeze. Jake Faerber & Colin Williams patiently guided us through the process and thoroughly answered all of our questions. It has been a fantastic experience - many thanks to Jake's team! We highly recommend Veterans United!

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
Photo submission from James C.

Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

I was very stressed out about buying a home. As a first time buyer, I wasn't sure if I would be ready, or even know how to start. Once I contacted Veterans United and spoke with my loan officer, I knew right away I made the right decision. Very professional team at Veterans United. The real estate agent they referred was a blessing! I will recommend to all my veteran friends they call Veterans United first for any future home loans. Thank you very much!

Loan Officer: Sam Carmack

NMLS# 1524886

2.5 out of 5 Stars

Get it in writing before closing.

Response from Veterans United

That's great advice Richard! We provide loan estimates and multiple closing disclosures to be sure we are sharing up to date costs and expenses for our Veterans.

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

2.5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

This was a great experience and I'm so thankful and blessed to have work with Veterans United and Meghan!

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

I would ha da down recommend veterans United over any lender. Yes some in home builders offer some good incentives but, you know that you are getting the home appraised without the builder speaking with the actual person doing it. I know we got a great deal on the home with VU because the process started with honest people and ended with honesty.

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Very professional teamHelped me gather my paperwork and walked me thru stressful and impossible situations. Very caring, working daily and kept us informed each step of the process.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Andy and Stella were awesome

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
Photo submission from Robert W.

Highly recommended!!! From a fellow veteran Carma, Samantha and Rebecca as a team make it a mission to close and secure your loan on time! Still cannot believe I am holding the keys to my brand new home!! Thank you again

Loan Officer: Carma Bittle

NMLS# 1366915

3.5 out of 5 Stars
Would Recommend

Slow responding to agent when paperwork or forms needed for closing

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

4 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

I would not look anywhere else in the future for a home loan!

Loan Officer: Zach Schmitt

NMLS# 1779174

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See all 156,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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