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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,226

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,745
4
12,999
3
1,945
2
871
1
666

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Showing all 1,489 Air Force service member home purchase loan reviews from Florida

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5 out of 5 Stars
Would Recommend

Morgan was awesome from start to finish! Very professional and knowledgeable

Loan Officer: Morgan McNally

NMLS# 1657281

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Very simple and easy

Loan Officer: Jacob Powers

NMLS# 1565057

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Brandon was exceptional to work with. He responded quickly to all requests and went above and beyond to help us close on a tight timeline.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Very professional and everything went so smoothly

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

this was an outstanding support from them and a diligence and fast work until the closing of the loan

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Could not ask for a more professional and helpful group of individuals.

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars
Would Recommend

Kat Spellman is above reproach her experience and knowledge and professionalism are key factors with themortgage process Kat has a wonderful personality which takes the stress out of the process you are very fortunate to have her as part of your company Darci and Ben are exceptional as well again very professional and always reaching out to help resolve any issues that might arise in the loan process

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Robert P

Outstanding experience. This was my second home purchase with Veterans United and the team has
not missed a step. Outstanding support from Garrett and Alison. Basically hassle free.

Loan Officer: Garrett Holzum

NMLS# 1104071

4.5 out of 5 Stars
Would Recommend

Billy was awesome!!!

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

They keep you in the process loop so your never guessing what's next. Easy to communicate with and extremely helpful

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

I can’t believe it took us 30 years and 4 home purchases to find Veterans United. After retiring from the Air Force we were recommended to Veterans United and never looked back! What an outstanding and painless experience. Steve and Codi took the reins and now we’re enjoying our forever home!! Thanks for all your team did to make this dream come true!

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

From the very beginning it was wonderful. My team was very knowledgeable and they made the process very easy and stress free.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I was just browsing one day thinking owning a home would be impossible. I had tried a couple times in the weeks before, and the results were grim.Something told me to try one more time. And let me tell you I was blown away by the kindness and understanding of Kimberly and Amber. I know they have a full team of support, but I dealt with them most of the time. They made every step so easy. Amber was there for me as if I was the only one every time I called. I never left a message for her. The same I can say for Kimberly.. Kimberly would be working late, and always pick up my calls. Alerting me of some minor issues that could have been deal breakers the team was there for me every step of the way.You hear people saying: "We will make things easy for you, and if you have questions give us a call." This time it was all true all the way.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
Jonathan C

Please send my deepest gratitude to Holly for her work on my mortgage. She was so easy going, informative, accessible and calming during this stressful and crazy time in my life. I have never had such an easy mortgage process. It was actually more difficult finding “that” house than it was dealing with the financial side of it.

Loan Officer: Holly Roellig

NMLS# 1435831

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Danny Kliethermes and his Team were Absolutely Amazing again!!!A Pleasure to work with such a Great, Efficient group of Professional!!!Great Communication, both Electronic and Old Fashion Phone Service...Never to busy to answer questions and follow up as needed...Closed Two Weeks Early 👍👍👍Under Budget👍👍👍👍👍Thank you,Romero’s

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Highly professional. Very friendly

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Kelly made this a wonderful experience.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Our experience was phenomenal - from our initial phone contact with Samantha Howard on we felt like we were working with the best team possible. Matt Bretz addressed all our concerns and answered all our questions thoroughly and made it very easy to make informed decisions at key points in the process. Samantha was on point at every turn and worked with Mary in the most professional, courteous & efficient manner possible. Together, these two made the entire process as smooth & stress free as was possible.

Loan Officer: Matt Bretz

NMLS# 1281964

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See all 116,226 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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