VU definitely makes the home buying process easier from a mortgage standpoint. Most questions are already answered and available anytime you want and the documentation process was a breeze.
We can’t imagine a better team to see us through the purchasing process. They are good people with the best intentions for their clients. The availability of the team is unsurpassed. I can’t give high enough praise. I will recommend VU to everyone, vets and non-vets alike. Mahalo Nui Loa Veterans United!
Veteran's United makes the process of homebuying very straightforward and simple. The online dashboard is very intuitive and helpful to navigate this often tedious and laborious process. The employees I dealt with were always on point and motivated individuals who were always there when I needed. Highly recommend VU to all.
Jamie was awesome until she either got fired or quit. I couldn’t get her replacement Alyssa to return my text or anything. Not impressed.
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
Veterans United Home Loans is the best for home loans for veterans! They helped us with everything from start to finish! I highly recommend them to any veterans looking to purchase a home. Thank you Tyler and your team for everything! We are surely be talking about you and your team for anyone needing to purchase a home ago a thank you for everything!!
Suzann was also great. Painless experience!
A home buying experience can be an extremely stressful experience but not with my veterans united team. They took care of me like family!
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
I thought that the VA being involved would save me some money but all the team did was nit pick. No care for the lender ot veteran
Overall, I feel sorry for anyone who has to depend or AJ and Sarah and the rest of the team to help with a mortgage.Please review the file and call me at 954 290 6082
Harry Kilgore
Response from Veterans United
Hi Harry,
Thanks for sharing your feedback. I’m really sorry to hear the process has felt frustrating. Buying a home is a big milestone, and it’s completely normal to feel overwhelmed at times — especially with so many moving pieces and financial considerations in play.
I know you’ve been working closely with AJ, Sarah, and the rest of the team, and I’m truly sorry if it hasn’t felt like the support was there when you needed it. That’s not the kind of experience we ever want for anyone, especially not one of our Veterans.
It looks like we’ve tried reaching out and left a message, but if there’s a better time or way to connect, our Client Advocate team would really like the chance to talk things through with you. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST Monday through Friday, and we’ll keep an eye out for your call.
Great experience overall. Thank you all!!!
It’s always a pleasure to work with Hunter.
Thanks Blake and our whole senior loan team, for our first home, happy holidays!!
I would recommend this company to everybody. They are extremely helpful, considerate and thoughtful of people’s need. I guarantee that anybody that uses these people will have success. Anything they do because of them my thing goes out to all of them.
