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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,470

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,685
4
35,532
3
5,894
2
1,823
1
1,536

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5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Bryant and his team were great all throughout the process and ensuring everything was understood, very professional process

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

4.5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth B.

I would recommend Veterans United to anyone who wanted to buy a home. They are great people and help you with anything you're having trouble with and tell you what you need to start your home buying process.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Thank you for all that you and your staff member (Kathy Monnig) have done to assist us in the home purchase process. You both have been "more than dynamic". Again, "Thank you".

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Thank you and your team for being there every step of the way. Thanks again

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Ashley and her team were amazing.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Amazing Team! Kara, and DJ have been phenomenal! Couldn’t ask for a better team!

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Stanley L.

If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

exceptional staff

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Very informative and Knowledgable. Kept me aware of what was going on at all times.
I developed a trust with the team that made the process a lot easier.Any questions or concerns I had were addressed immediately.Best overall Refinancing processI have ever been involved in.

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Terry made this process smooth and easy. He was ready to answer any questions I had and he was very responsive. I’m very pleased with how everything was handled and will be recommending him to all my friends and family when they are looking to buy a home.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Murphy

NMLS# 1861943

5 out of 5 Stars
Would Recommend

Vetrans United helped us reach a dream that we always thought would go unrealized.. we couldn't be any happier. Matt Torres and Nate Arni were a pleasure to work with. They were both very helpful and willing to chuckle and encourage during the stressful times of collecting documents.We would absolutely recommend Veterans United to fellow veterans.

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Smooth process. Great communication throughout!!

Loan Officer: Michael Helton

NMLS# 1493035

5 out of 5 Stars
Would Recommend
Photo submission from Gene C.

Veterans United is very easy to work with. They explain each step and offer their assistance at each and every step. They are there to help you get the home you want. It is not just a job for them.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Very easy process. My VU was so easy to use!

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

2 out of 5 Stars

Compared to other home buying experiences I've known of, Veterans United practices are unheard of. To request so much of my personal information without explanation is uncanny.

Response from Veterans United

Tobias, we understand the VA loan can feel intrusive at times. The VA's guidelines are in place to protect Veterans, and they do require that certain financial information be documented. We are sure to limit this to only the items needed for loan approval. Our Client Advocate team is available to explain this in more detail should you choose to reach out.

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

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See all 172,470 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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