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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

432,795

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Outstanding. They are on top of things.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

The appraiser did not do a good job. However Tim and Sara were the best.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend

My loan Team Andy and Jake were wonderful to work with!!! Keep me updated every step of the way.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

The assessor was overly picky and despite 3 professionals in the field saying that one repair was NOT necessary at all, they insisted. I doubt that the person had ANY construction experience or they would have understood. It very nearly cost me the house. The closing costs also went from a few hundred to over 14k, which also was an irritation. I had several other lenders offer lower closing costs but I found vu to be much easier to get ahold of.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Very expedient and experienced team! Smooth process that would’ve been stressful without them!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

The whole process from start to finish it’s very smooth, very comfortable. They provide a level of reassurance that I will say it’s not match with any other long team.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Very knowledgeable team. Always ready to answer questions and put my mind at ease. Professional and courteous all around.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
Would Recommend

Kyle and Gray were great. They were very responsive to questions, extremely professional, and a delight to work with. What I didn't like, but what also made my expereicne less than favorable, was an $8,000 add-on to my closing cost, because of a tax bill that popped up from no where. I understood someone neglected to share it with Kyle and Gray earlier in the process. If it were not for that major disappointment, I would rank the experience a "10."

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

I really appreciate everyone they welcomed us into the family they are the best im honored to be a part of the family

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

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5 out of 5 Stars
Would Recommend

Awesome team to have been assigned to my wife and I!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

The experience was outstanding very helpful and everyone i commicated with was so nice, they treated me like family

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
Photo submission from Nishondra S.

Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

As long as you communicate, they are receptive to what you have to say. All questions are answered promptly.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Everyone played their part with the urgency necessary to close well within the contract parameters….
Much thanks to Michael, and Tanner
And anyone else whose name i don’t know
Good job

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

More Reviews

See all 432,795 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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