Amazing. Hard working. Can't say enough good things about the team!
Everyone was helpful and available whenever I called.
Overall, the experience with VU was positive. The corporate website requires a verification code to gain access to a user's account. The directions say that the code can be sent via text or voice. I tried many times, but the voice option does not work. As a result, I could not access my account to review and sign documents. This was inconvenient for me, and added work to local and corporate staff. When I did not sign documents within 3 days, VU had to send me everything in hard copy. Of course, this meant a lot of papers plus postage. Recommend the voice option be fixed, or not offered if it will not really be an option for users.
All the employees made the process simple and pleasant.
John Sego was extremely helpful and closed my loan in record speed under 30 days.
Because of the exceptional service I received through Veterans United I am recommending all my veteran family and friends who are interested in home ownership to Veterans United Home Loans of Hawaii.
Our experience with United Veterans Home Loan went well. Our Loan Specialist Shawn Swenson was very knowledgeable and his staff are very helpful in making this transaction run smoothly. Thank you very much for all the hard work.
every one was very professional and the whole process was painless.
We purchased our home while I was located in Turkey and my wife was in New Mexico. There were a lot of obstacles but we were able to successfully navigate the logistics and close on a house before we arrived on the island.