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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,419

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,492
4
48,398
3
7,886
2
2,500
1
2,143

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Showing all 807 Army service member reviews from Hawaii

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5 out of 5 Stars
Would Recommend

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

"I recommend active and retired service members to take advantage of the their VA benefits. There's no better place to shop for a loan. Lenni Oh and her staff are true professionals in their craft and very knowledgable in the VA process."Dave Comer
CW2, SF
SOCPAC, Hawaii

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

The Veterans United team made my first home purchase come true and it was easy doing it. They provided my family and I a caring and meaningful service and at no time did I feel as if I was just another customer or just another process. I highly recommend Veterans United to anyone who is looking to purchase a home. In the future I plan to do business with Veterans United again.

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Veteran's United made buying a home extremely easy! We choose to close in 45 days and our lender, Nani, made this happen. We have heard so many horror stories, and we feel blessed every day that God led us to Veterans United. We began improving our credit with Veteran's United in November 2020. They told us exactly what we needed to do, and by February 2021, our credit was good to go!We began working with our Lender, Nani, in February 2021. Nani's communication exceeded my expectations. She was always willing to help us understand the process, and she made sure that we received answers promptly. Her professionalism made working with her easy because she established a trust that we knew was genuine. It didn't matter how many times we asked her questions; Nani was always extremely pleasant and went above and beyond our expectations. She worked so closely with us that we feel that she is part of our 'ohana. Mahalo nunui iā 'oukou no na mea a pau! (Thanks to all of you for everything!)

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

4 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

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Experience first-hand why 194,492 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

To the Veteran Community, if you are a potential first time home owner, search no further than Veterans United. Undoubtedly, you feel like this organization has your six throughout the home purchasing process. Veteran's United dedicated team of professionals and more specifically experts understand the VA loan process and the concerns unique to our community.

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Working with Veterans United was the best decision I made.

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Micah Yoshimura was amazing! He made the home mortgage process so easy for me. He is very thorough with all the details, always responds almost immediately, and his customer service exceeded my already high expectations. I am very grateful for Micah, and can’t thank him enough for the outstanding support he has provided since he became my new loan specialist. Initially, I felt like giving up on Veterans United working with my previous loan specialist, but after transferring me over to Micah, I’m happy to say I would 1000% recommend Micah to any of my family, friends, and colleagues. He is amazing and I hope that Veterans United Management awards Micah with a promotion or incentive because he deserves it all. Mahalo Nui Micah!!!!

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

I strongly recommend this finance company as they are capable of working with the variety of Veterans that need homes and their finances put in good order.Working with Veterans United has changed my life.Donald Lockwood RN

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Veterans United is all about helping Service Members and Veterans on buying a home. There are many lenders out there that do the same but with this being my second time purchasing a home, Veterans United was hands down better than my previous Lender. You have to give them a chance in order to know what I mean. You will not be disappointed!

Loan Officer: Tanya Au

NMLS# 278807

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tanya Au

NMLS# 278807

Ready to see for yourself?

Experience first-hand why 194,492 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

VA United gave me a best rate and provided great service for my refinance.

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

I've worked with Veterans United for many years now, and have never been disappointed in their customer service, or knowledge of the VA home loan process. Everyone involved in the process were friendly and professional, including the those inspection services schedule from outside companies. I will continue to work with VU going forward.

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Having the ability to check and review documents by using our phones, made it extremely sufficient and expedited the process.

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

4 out of 5 Stars
Would Recommend

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

My previous lender was trying to get me to do an IRRL when I told them I wanted to do a cash out because ‘it was easier’ to do. VU and My Loan Specialist Nani gave me options and then options to the options - allowing me to ask questions and choose a path each time. The online status via the heads up display was super easy to work with. All in all, it took us 3 1/2 weeks to do what took my previous lender months to do (and obviously they never finished) so I’m now a member and believer in the Veterans United team. We refinanced for a full 1.5% better than my old rate, paid off almost 40k in credit card debt, paid off both my car and Jeep, and still decreased my mortgage payment by $300/month. This has been a great weight lift off my shoulders and sort of a present for my wife and I. Thanks again!

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

I would recommend Veterans United Home Loans for anybody looking to refinance their home. The process was easy and stress free and that's saying a lot in todays business world.

Loan Officer: Weiwei Doseo

NMLS# 1028117

More Reviews

See all 255,419 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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