Veterans United helped me and my wife every step of the way! Including the help we needed to get my credit scores up to where they needed to be to get pre qualified and a good interest rate!
The team my wife and I had were great made the process go smoothly they all knew there job recommend them to any veterans whom is looking to purchase a home
I absolutely enjoyed working with Veterans United. They made buying a house simple and stress free. I would recommend VU to every Vet I know.
Everything was exceptionally smooth.
You have an awesome crew, keep up the good work.
I am a first time homebuyer and I can honestly say that thanks to the Veterans United team i knew exactly what was supposed to happen and when. They are extremely knowledgeable and very easy to work with. I highly recommend their services to anyone looking to get into a great loan in a timely manner. I’d like to Sincerely thank my loan officer Mason Maddox and his team. I look forward to working with them again in the future!
Easy. Best service ever! My second home Loan and by far easiest people to deal with.
This refinance process was incredibly easy and quick with Veterans United.
The process seemed longer than I thought it would be. There were a few hiccups along the way. But overall, I'm satisfied.
I had a great experience from start to finish
The folks I worked with were phenomenal at their jobs. Crystal Johnson answered all my questions when I had them and helped me through this process. She was amazing, incredibly helpful and easy to work with. I think if you qualify for the VA loan VU would be great! I had to go FHA and the underwriter was horrible to try to work with. Deanna Bell was the WORST underwriter I have ever had to work with. When asked what else was needed and knowing that I was leaving for military training she would drag her feet and I was left at the mercy of my commander and platoon sgt to find a computer to get documents to her. This pulled me away from my duties as a combat medic as well as interrupted vital missions putting soldiers lives at risk. This woman had four weeks to request all the documents she needed, but fell very short of the curve wanting them all last minute.She would refuse documents I would send in because they were snapshots of PDF files. Then she wanted printed and signed documents when I was in the field and had only my phone and no computer access. She made it very difficult, almost to the point I spoke to another lender about the possibility of taking my business elsewhere. Every team has a weak link , but Deanna Bell I believe will cost you customers as well as referrals if other have to work with her. If I didn't have documents saved electronically I would have missed out on purchasing my home. It was so bad that it caused me to have dreams of me being unable to close.
Johnny and his team where great. Thanks for everything.