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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,557

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,210
4
36,759
3
6,114
2
1,880
1
1,594

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Showing all 2,036 Army service member reviews from Indiana

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5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
Photo submission from Robert Q.

The entire process with VU was great.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Marlon Galbreath

NMLS# 1329978

2 out of 5 Stars

It took a lot longer than expected. As other local lenders have completed their business in an appropriate time line

Response from Veterans United

Aaron, thank you for choosing Veterans Home loan and congratulations on closing. We take pride in making sure that the process is followed thoroughly and without mistakes. We apologize for any delayed timing this may cause. Please feel free to reach out to us for any future concerns you may have.

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Smooth process! Very easy to work with!

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

My experience is satisfied, Veterans United works with us all the way and provided us with all necessary answers. Well done.

Loan Officer: Casey Martin

NMLS# 376814

2 out of 5 Stars

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Outstanding job it was very easy from beginning to the end. Communication was great no complaints here.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Brandi and Nick
were Awesome
Thank you both so much

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend
Photo submission from Sydney H.

If you have any reservations about buying a home, Veterans United will make them disappear. This experience has been wonderful and we will recommend them to everyone who's in the market.

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Jerry and Jessica where wonderful . They answered every question i had very quick ,helped with ANYTHING I needed and were very pleasant and professional in everything they did
On a 1 to 10 scale I would give them both a 20

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Very easy to work with and very friendly

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

OMG My team at Veterans United was amazing. I would most definitely recommend. They took such great care of me and made everything so easy. An amazing experience

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Mike Wilson was outstanding with relating to my concerns and did a excellent job from start to finish. We thank him for his time patience and efforts with helping us with this.

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Veterans United, made it easy for me to refinance my home.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

The team at Veterans United assisted me through the entire process with quick responses to my frequent questions. Their site is very user friendly and provided user friendly tools to prepare my documents. The VU team is caring and friendly.

Branch Manager: Renee Young

NMLS# 546173

3 out of 5 Stars
Would Recommend

While I would recommend Veterans United, I would recommend Anna. I didn’t enjoy working with Michael as he seemed annoyed almost anytime I had a question.There were points were things were missing and had to be resubmitted because things weren’t sent up correctly.

Response from Veterans United

Samantha, we appreciate your review, and we're glad Anna was able to make your experience a good one.

4.5 out of 5 Stars
Would Recommend

Our team was wonderful to work with. We feel like they did all the work and all we had to do was sign. Thank you team

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
Jacob Fearnow

The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
Would Recommend

Great company

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Ryan is the Best! I totally recommend him. He cares and it shows. Thank you

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Anne K and her team were stellar professionals.

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

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See all 180,557 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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