The beginning of the process was easy and smooth, but it quickly turned into an unpleasant experience. Be careful of Nathan Anderson NMLS 1406929 and his “Team”. They’ll talk and butter you up ensuring everything is going smooth. But they are quick to make mistakes making delays in closing. Also they failed to have payments sent out in a timely manner causing you to have late fees and more interest charges that you’ll have to end up paying on your own. They will not fix anything or make any attempt to correct their errors. You’ll get passed off to another “Team” member that will just say the same things about how they are taking care of it. But you’ll have to do the leg work yourself. They are just another loan company, nothing sets them a part from any either company. Don’t let the “Veteran” title and formality fool you. They still have yet to reimburse me as they said they would for the late fees and extra interest fees I’ve occurred due to their negligence. Beware of what you’re getting yourself into. I will never recommend or use Veterans United again.
This is the second time Steve and the team have helped me out, and this time was just as smooth as the first! My refi went faster than I thought it would, and any questions I had along the way they had answers for. Steve will definitely be getting a call when I buy the next one!
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
The team was great to work with Spencer and Cole were very responsive and helpful with any questions I had
When I decided to check into getting a VA loan, Veterans United were the first place that I chose based on their reviews. After speaking to Madison and getting preapproved, I was ecstatic. I immediately went and told my wife that it looks like we’re going to be able to buy a house. Thank you, Madison for understanding my anxiety and bothering you and or bugging you asking all kinds of questions not trusting what you say and turn around and ask the same question in a different way. We are beyond
thankful for all you’ve done by dealing with my silly self. We are truly blessed.❣️🙏
Great service. Great people.
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My team has been nothing but professional. They are the bees knees.
Veterans United was the absolute best people to work with ever! If i could give them 11 out of 10 I would! They answered all my questions and went the extra mile to ensure that my home buying experience was nothing short of the best. I would recommend them anytime to anyone.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Everyone has helped walk me through the entire process! Nothing was ever hidden or the truth stretched what so ever! Great job for helping me in this journey!
They dealt with my agressive HOA. All is resolved.
Heidi and the team where amazing 👏
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Overall it was a good experiment the loan officers were kinda all over the place when it came to providing information and things you would need. We even asked if we needed certain things way ahead of time and were told no you don’t need it and came down to the last few days and then they asked for the same documents we offered in the first place.
Erinn was super helpful throughout the entire process.
Rebecca was the best agent a person could ask for!!
The rest of the crew was outstanding as well
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
First time buying a home and Corey, Laura and the rest of the team were amazing and always quick to answer! The process went very smooth because of them.
Every contact we had with VU was so personable and friendly. They answered my millions of questions and helped me understand the process every step of the way.
