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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
10,701 reviews
495 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 10,701 reviews from Indiana

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5 out of 5 Stars

It was great from start to close! Couldn’t ask for better!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

1.5 out of 5 Stars

VeteransUnited is good at getting Veterans as customers, but my experience is that once they get you their customer service is awful. I have worked with numerous lenders over the years and this is the absolute worst. I am currently trying to get my account straight since May. Customer service agents not trained/knowledgeable to assist. Gets various information but no resolution.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

The whole team did a great job. Montgomery was super great

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

I was actually very surprised at the helpfulness, and professionalism of the entire team. Chris Angelo was exceptionally helpful. He stuck with me for over a year while I searched, and explored different options. He never once waivered in his commitment . Top-notch service.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

If I could give more than a 10 I would. Jon and his team were on top of everything from the very beginning to the end. They even remind me if I need anything I can contact them at any time. I have mentioned Jon and his team to others so I hope whenever they are ready to make the step on buying a home they will contact them! Thank you guys!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

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5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

4.5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

I already have recommend to some individuals i served with.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

I was a first-time home buyer and had absolutely no idea how to obtain a mortgage. Enter Veteran’s United! They made it so easy. My loan team, Josh B. and Tyler M. were incredible! Knowledgeable, professional and just a pleasure to work with. It was so nice to deal with people who actually know what they’re doing. And the team at VU certainly do. I cannot thank you enough!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

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Experience first-hand why 373,829 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

From my first contact, and all the way through my VA home loan, the staff at VU have been absolutely wonderful. I can't believe how quickly and smoothly my loan occurred. The folks at VU are extremely knowledgeable, courteous, and devoted to their clients. Thank you so much!!!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars

Veterans United has always been my go-to for VA loans. They are fast, friendly, and easy to work with. I only rate at a 9 just because they do have high fees that are thrown in. Expect about $14k by time you close.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

I love you guys!

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Being my first time buying a house, these guys/gals are amazingly good at what they do. They had solutions for every barrier. Their systems are set up for the customer making it extremely easy. Highly recommend.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

Fantastic refinance work, would do business again.Brice struck an excellent tone, built trust and communicated through the process, easily one of the top loan officers I've worked with and the most experienced with VA loans.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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