It was a good experience. Not being in the finance field makes it difficult to determine the best situation available. The team seems to have guided me to make good decisions
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
Jeremy Henry was top notch, always reachable and informative. Lead us on the right track always! Only thing that needs attention is closing team carefully reviewing names on the docs. It took them “third times a charm” to correctly spell my name! This set us back from the original time of signing at 9am till the 3’clock hour.
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The whole Veteran’s United team was amazing, including Levi, he was always available for my amateur questions and never let me fall on my face throughout the whole process. They set everything up. All I had to do was answer some questions and sign some stuff. They had everything else under control, took all the stress of finding and a getting a home off my shoulders.
It was a quick experience. There were times though where I felt as though I was out of the loop.
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
Emmy and everyone else i spoke to were quick efficient and helpful with everything i needed. I never had to wait more than an hour for a text or email response at any point.
I am thankful for what the loan team did for me at every step. We worked together so that I can update my home and make it worth living in. They were very patient with explaining anything I did not know or understand. Very very grateful to have a team that was attentive. Thank you for all you did for me.
This was my first home buying experience and I thought you guys made it pretty easy and straight-forward.
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I am so very grateful for Reed Murray and his team. They stuck with me and made it happen! Thanks guys!
Everyone was a great help and effective at guiding me towards my goal. Friendly and professional with the experience necessary to help answer any questions asked.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Matt was a 11.
Underwriters a 10.
Jameson with insurance was a 10.
Communications with some of the other support staff was challenging until well into the process. I was confused much of the time. 7-8
Considering my lack of technical skills and experience at 73, I needed more help than I asked for or got in a timely fashion.
Don’t understand why property taxes of $860 a year cost me $150/month. The title company was no help in my understanding of this.
