Ryan is the man when it comes to a smooth and easy transition for refinancing. He kept me updated about everything through the whole process. Thank you Ryan and to the rest of the Veterans United team.
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
They did a wonderful job. We are glad to have them on our team.
We commend Sarah, she was wonderful to work with, always responded back to us quickly if she missed our phone calls. She was very courteous and knowledgeable during the whole process.
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Great experience as always the loan team was beyond helpful and always responded promptly! Andy Harris helped a great deal by going above and beyond making the process easy to understand!!!
The house buying process at Veterans’s united was excellent, I downloaded the app, and uploaded all the necessary paperwork to get the process started, Chance Mullins and his team kept me up to date on everything, and there response to my questions where answered promptly, the app is top notch, it’s not like the old days where you had to bring a ton of paperwork or fax a ton of paperwork. I will be recommending them to my loved one’s.
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
You all did a awesome job so glad we have you all on our team thank you so much
Great!
We had an amazing experience working with Brock and his team at Veterans United! From start to finish, they were there to support us every step of the way. They truly went above and beyond to make the process smooth and stress-free.No matter the time, Brock and his team were always available to answer our questions and guide us through everything with patience and care. Their communication, professionalism, and dedication made such a difference for us.We couldn’t have asked for a better team to work with and are so grateful for all their help. Highly recommend!
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The process in the beginning was smooth and streamlined. Everyone was helpful and easy to talk to. The closing process, however, had some issues. I had to reach out multiple times with the same questions and double check the answers I was given. My closing numbers were wrong after having said multiple times that I wanted to put money down up front. This caused frustration on both the buyer and selling side. Everyone worked hard to correct the issues but it was not ideal and now requires more paperwork on the backside. Somehow communication broke down on multiple sides at multiple points in the closing portion.
The team was very attentive and friendly. Was able to close on the house while overseas without much difficulty.
Great service, communication and follow up conversation from beginning to end.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
Amazing experience! Team was very helpful answering and clarifying any questions I had. Took the time to explain everything to me. Very, very helpful.
