Quick and smooth great team to work with
Home Buyer Beware. I know this comment wont be posted, but Buyer Beware. 2 weeks past closing and I am still being asked to sign documents that Veterans United lost for a 3rd time. Still waiting on debt to be paid over two weeks ago. No follow up from Veterans United. They washed their hands as soon as they got their money. I would shop around before going with them.Their loan "specialist" was unaware of major loan changes from over a month ago so 3 days before closing my entire loan term and monthly payment changed. Not what you would expect from someone so highly recommended.
Response from Veterans United
We appreciate you bringing these concerns to our attention Joshua. We will be glad to assist the settlement agent in getting these issues resolved for you. Please reach out to our Client Advocate to discuss this or any other concerns you may have.
Don’t be afraid to take the first step in buying your new house because veterans United will take the remaining steps for you! Highly recommended.
My experience with the VU crew (Jeff and Nathan) are their professionalism, attention to detail, and the outstanding service they provided me when processing my new loan.
I would like to be able to contact my Transaction Coordinator more directly. I appreciate being able to have the ability to avoid playing phone tag.
When it comes to VA loans there is no company better and I should know as I worked with seven different financial institutions before working with Chris at veterans United home loans.
Very pleasant people to work with. With tons of patience glad I met them
very good service.
Was not impressed with the professionalism of the title company "Accurate"
Outstanding service. Everything done on time and exactly as promised.
They got my paperwork squared away in a timely manner and they helped me get everything filled out when I was forgetful.
I have now done two loans through Veterans United and have only had wonderful experiences with them. I HIGHLY recommend them to fellow veterans looking to buy a home.