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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,730

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,373
4
14,500
3
2,138
2
978
1
741

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Showing all 861 Army service member reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Veterans United was exceptional from Pre Approval to closing.

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Working with Veterans United to get my first house was really fulfilling and i am happy that i trusted Veterans united in the process because they provided professional assistance.

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

This process was very easy. I would recommend using veterans United to my closest veteran brothers. I felt like they sincerely had my back, and wanted what was best for me. The intake was seamless, I was able to do most of it on my mobile device.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Happy working with Veterans United Home Loans to make my dream becomes true. But I would encourage new homebuyers to be truthful and use the 6th Army Values, integrity about the info requested by Veterans United Home Loans when will definitely decide to buy a house. It was a pleasure to have my new home with VUHL that fast .

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

The only problem was that the appraiser did not turn in the appraisal in a timely manner which caused a delay in the closing and created me to be homeless for 6 days with a dog. Which in turn cost me $1778.00 for all my house hold belongs to stay with the moving company. I had to get a post office box for a week. I had to eat out for the 6 days which became very costly. Also only had 3 changes of clothing. I had to use my phone to review and sign many documents. I recommend that the VA never uses him in the future

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

4.5 out of 5 Stars
Would Recommend

Your professionals are extremely detailed oriented! They worked hard on my loan and even after we passed papers they still wanted me to sign one last document! they were all a pleasure to deal with and their professionalism under any circumstance or pressure never changed! They took the time to explain what and why what they needed from me.The one comment is not negative but they asked for documents that I submitted before and they had on file,Even the documents I signed and submitted to them.. But again that is the because they did not want to let anything slip by.!Great job!Tom Romano

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Amazing performance from Dave Buchner and his team, respectful to customers, quick response all the time and committed for making things happen . I will recommend veterans united to anyone any day and anytime . You can really rely on them and trust them for making things happen. Good job and keep it up .

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

3 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Ammons

NMLS# 1098691

5 out of 5 Stars
Would Recommend

I highly recommend Veteransunited. They understood my situation, calmed any worries I had about the process and contantantly kept me informed at each step of the way. They went out if their way to accomadate me. I was shown the utmost respect as a veteran and I really appreciated that.

Loan Officer: Steve Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Justin was super nice and helpful!

Loan Officer: Justin Brinker

NMLS# 1312517

4 out of 5 Stars
Would Recommend

They did what was needed to get the mortgage done and then some

Loan Officer: Shane Lowe

NMLS# 1123167

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See all 131,730 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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