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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,113

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,287
4
37,162
3
6,164
2
1,891
1
1,609

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Showing all 1,085 Army service member reviews from Massachusetts

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3.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

These are the professionals that you expect to work with when you are making a big decision or commitment such as buying or refinancing your home. I highly recommend Veterans United as they have made my experience a very good one.

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
Photo submission from David R.

Andy made our home buying a very enjoyable experience. Andy was so pleasant to work with, always going out of his way to answer any questions we had. He always made us feel like we really mattered and kept us from getting stressed out.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

I know where to go if I need a home loan. The experience has been amazing and support of the entire team has been phenomenal

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

3.5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

The team was great and very helpful.

Loan Officer: Harris Giger

NMLS# 943094

0.5 out of 5 Stars

Primarily because of Josh Kaplan

Response from Veterans United

Michael, thank you for your survey. Please feel free to reach our to our Client Advocate team for any concerns or questions. We value this information to help and assist our customers.

5 out of 5 Stars
Would Recommend

Most companies wouldn’t give me the time of day Darin said he would make it happen and it did

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Great company!

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

The whole process was very straight forward and everything was explained in detail through out the whole process. Veterans United have created multiple team of experts to tackle any potential issues that come up, even if you have bad credit they send you to another team to fix the issue.

Loan Officer: Brandon Rooks

NMLS# 1810135

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

I was walked through the whole process in a friendly, informative way. They kept me up to date on all things, and never let me slip up. It was wonderful

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

My closing agent and closing attorney were both impressed by the attention to detail that Mike and his team exhibited during my home buying process. They were excellent at communicating and we were able to close the loan two weeks early as a result of their hard work.

Loan Officer: Mike Mange

NMLS# 177094

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See all 183,113 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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