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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

161,017

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,682
4
33,620
3
5,573
2
1,714
1
1,428

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Showing all 985 Army service member reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Friendly staff, very patient and understanding. With you every step of the way.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

The team at Veteran's United are true ROCKSTARS! This team is what everyone should hope for when dealing for a lender for home purchases. I've purchased 6 homes in my lifetime, the last 2 with VU, and I would never go back to another lender for my home buying needs. The VU Team really knows that Veterans and their Families deserve the best, and VU certainly brings the best to the table!Thank you!AngiAngela M. GordonSergeant Major (Retired), United States ArmyMilitary Police Corps Regiment

Loan Officer: Dan Kelley

NMLS# 976450

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

It was a pleasure working with such an amazing team, they were up to date with information and worked very well to get everything together for closing day! Loved the texting feature, specially when you had a question. Questions were answered accordingly! Thank you for helping us !

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Yes I have some one in mind

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Veteran united was the perfect place for us our loan specialist was so professional and easy to work with made the process so smooth and stress free. Would definitely recomend him and veteran United to all my military brothers and sisters.

Loan Officer: Matt Thill

NMLS# 1504452

2.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Josh Grove did a excellent job as well!

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

The online interface is very cool. Its efficient and easy to use and gives you a good idea of how things are progressing toward closing. The specialists you work with through the process are very responsive through text, phone, and also email. I didn't know what to expect when I first started shopping for lenders, once I started working with Veterans United I knew I wouldn't continue to shop elsewhere. The way they hold your hand through the process is very helpful.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I initially went to USAA for my house and ran into so much issues with them. They quoted me with a higher rate and in the end would refuse to give me the fullLoan that was agreed upon so I went to Veterans United as recommend by a friend and they did an outstanding job on getting me to the finish line!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

If you’re a veteran and this is your first time buying a home, Veterans United should be your first and last stop.

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

4.5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

1.5 out of 5 Stars

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veteran's United was overall outstanding. I really liked their check-list system which matches well with our military training. The "mission" becomes getting the on-line check list finished which I found extremely helpful.

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Veteran's United is the way to go because they work with the veteran's and their families. They do an outstanding job.

Loan Officer: Rob Parham

NMLS# 1524830

3 out of 5 Stars

Loan Officer: Seth Thompson

NMLS# 1206491

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See all 161,017 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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