Everyone we worked with was great, never felt rushed and always got answers when they were asked. The user interface on the VU website was miles ahead of anyone else's, everything was right there and easy to understand, a huge time saver when going back to previous loan estimates or checking on documentation needed. The refinance process is a bear but it was made relatively painless by VU. We'd use VU again.
We are beyond blessed with most outstanding customer service of this entire process. Thank you to our entire team who made this all possible. We couldn’t have done it without everyone’s knowledge and expertise.
I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.
Great team all around a few hiccups but overall very satisfied with the team... Keep up the good work...
This is my 2nd time using VU - it gets better every time
I am so happy to have chosen Veterans United. I received so much assistance with all of the questions I had being a first time home buyer. Their due diligence in ensuring I closed on time was outstanding. I cant thank them enough. Now my family and I are excited to start this new journey of owning our first home. Thank you Veterans United.
Like I said, I never thought buying a house was so easy. The communication was spot on. Any issues where handle in timely. We are so thankful for their professionalism.
Veterans United has been great. I highly recommend every veteran or family of, to work with this company! 10/10
I shared with Chris and Madison via email that I was told that buying a house was super stressful-but I never felt wildly stressed about the process. Everything was so easy to access and Chris and his team were always consistently communicating with me. The stressful part was stuff out of my control-and out of theirs-such as the house inspection. They celebrated each milestone with me and sent the most thoughtful housewarming gift for my pups. I was really touched that the names of my dogs were mentioned. Very sweet attention to detail. I will recommend veterans united ten-fold
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A good painless process that flowed smoothly from the start and concluded on time.