The team was great and very helpful.
Primarily because of Josh Kaplan
Response from Veterans United
Michael, thank you for your survey. Please feel free to reach our to our Client Advocate team for any concerns or questions. We value this information to help and assist our customers.
Most companies wouldn’t give me the time of day Darin said he would make it happen and it did
The whole process was very straight forward and everything was explained in detail through out the whole process. Veterans United have created multiple team of experts to tackle any potential issues that come up, even if you have bad credit they send you to another team to fix the issue.
I was walked through the whole process in a friendly, informative way. They kept me up to date on all things, and never let me slip up. It was wonderful
My closing agent and closing attorney were both impressed by the attention to detail that Mike and his team exhibited during my home buying process. They were excellent at communicating and we were able to close the loan two weeks early as a result of their hard work.
My experience with Veterans United was AMAZING!!! Everyone I worked with, from the Lighthouse group, Brian to the Loan Officer, Jake and Collin and the Underwriting team, Kurt all gave above and beyond customer service. What a well-run organization with very professional and highly experienced people. Veterans United made our home buying experience so incredibly easy! Thank you so much!!!
Harris Giger was an exceptional point person through this process. As a first time home buyer, I felt comfortable with each step due to his thoughtful explanation of each step, availability, and respect.
Courtney helped us through the entire process by explaining what we needed every step of the way. Every time I felt overwhelmed, she reassured us that we were going to be ok. I want to thank her for her outstanding dedication and help she provided
Truly authentic experience.
Very helpful throughout the process, always kept communication with me to help the process go smooth.
This will be my 3rd house with Veteran United. First 2 were the easiest thing ive ever done. Much easier then buying a car. The 3rd was a little rocky due to some complications on MY end, but Lee, Mark and there team stuck by my side tipll the end telling me we’ll get through this. An we did. There amazing people and I couldnt have done it without them. Thank you very much.