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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,464

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,527
4
34,870
3
5,784
2
1,782
1
1,501

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Showing all 123 Army service member refinance loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

As Veterans we need to know that there are people out there who have our best interest at heart. Veterans United are those people. Buying a home can be confusing, frustrating & scary. Veterans United was able minimize all those fears & allowed me my process. Salute!!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Bill is the best in the business. Tough to find the kind of customer service he delivers in this day and age.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Friendly staff, very patient and understanding. With you every step of the way.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

2.5 out of 5 Stars

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

A good experience

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

Veterans United is a great company and we have used them twice. Both times were a pleasurable experience.

Loan Officer: Patrick Richardson

NMLS# 1154233

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Joe Narron and Kaleb were exceptionally helpful! I owe a debt of gratitude to them for making my refinance process a seamless one! I highly recommend Veteran United to veterans looking to purchase or refinance a home!

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Veterans United is so awesome!! Even though there was a lot to be done, it didn’t feel like it was burdensome at all! Ashley Khederian is awesome to work with!! It’s always a pleasant experience working with her and of course we love the cool gifts we receive! It definitely puts a smile on our faces!! Thank you so much!!! You’re the BEST!!Wayne & Alison Faust

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

4.5 out of 5 Stars
Would Recommend

Great overall experience. My only gripe was gaps is communication. I am not a loan expert. When Kaleb was not in the office, the rest of the team seemed to struggle getting back to me on basic questions. I am not complaining or do not want to come off as complaining. A small gap in communication is easier overcome-able.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

I first used Veterans United when I purchased my home 5 years ago, and I had no hesitation calling them again when I decided to refinance. They make the entire process as stress free as possible, and their online system makes the whole process so easy. Great service!!

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Amazing performance from Dave Buchner and his team, respectful to customers, quick response all the time and committed for making things happen . I will recommend veterans united to anyone any day and anytime . You can really rely on them and trust them for making things happen. Good job and keep it up .

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I highly recommend Veteransunited. They understood my situation, calmed any worries I had about the process and contantantly kept me informed at each step of the way. They went out if their way to accomadate me. I was shown the utmost respect as a veteran and I really appreciated that.

Loan Officer: Steve Staszcuk

NMLS# 42811

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Excellent communication and follow up!

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

I’m in the “business” .. I worked a title examiner for a law firm that represents many lenders... and I think these people are some if the easiest I’ve ever dealt with! Nice that it was for my own loan! Much appreciated!

Loan Officer: Donald Webber

NMLS# 892467

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See all 168,464 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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