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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,163

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I would like to thank Veterans United for the Outstanding team that was led by Hayley Glennon. The personal touch that was applied by every member of the team was very Professional, Knowledgeable, Reassuring and Personable. I for one do not believe in chance meeting of anyone, I truly believe in Divine Intervention ( the meeting of people by God's design ) to learn and be helped in the completion of a journey that my Lord and Savior Jesus put me on and that team led by Hayley was inspired to get me across that finish line of purchasing my first home. There were times that I voiced my concerns about getting there but my team was Inspiring with their words of Comfort and Dedication that they would get me there, that Determination by them increased my Hope and as we all know, Hope Springs Eternal. I moved into my home on 10/11/25 with a sigh of Relief and Completion within my Heart that God Inspired my team to get Done. Veterans United has some of the best if not The Best people you can Trust and Work with in purchasing Your home. Even those of us who Lead needs Leaders and Veterans United is a prime example of Leaders. So with all my Heart, Mind, Body, Soul and Spirit. I thank God for leading me to contact Veterans United and Blessing me with the team that He had in place to work towards a Blessing He had planned for me. To Veterans United, Hayley Glennon and the Entire team I Pray that you all...Continue to be Blessed and a Blessing to Others.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

4.5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

4.5 out of 5 Stars
Would Recommend
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

0.5 out of 5 Stars

The overall process was more tedious than other VA lenders and the appraiser’s they use do not do their jobs. A $700 appraisal still had the VA buyer have to go out and take pictures of smoke alarms.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

As a real estate agent with 39 years in thee business, I was very impressed with how smooth the process was. Communication was great which is probably the most important part of any real estate transaction.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
Photo submission from Edward S.

From opening bid to closing in 23 days. That speaks for itself.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

Molly was very helpful throughout the whole process !

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

1.5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Great friendly staff! Super courteous and knowledgeable. Great experience! This is my first home purchase and they're excellent!!!!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Alberto was amazing at his job. He answered every question we had and even gave us his cell number and answered when he was on vacation. The process was smooth with the To Do List on the app we always knew what was needed right away. This is the 2nd time we used them for a loan and we will use again if we buy again. 10 out 10 recommend!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
Photo submission from Tony A.

Amazing group of individuals who I would recommend a thousand times over. The most satisfying professional team of people from the Agent, Lender and Title company. Great experience that I would suggest for the next Veteran to take advantage. #NewVeteranHome

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Zack was awesome. Everything ran smoothly and professionally.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend

Overall, the home loan process was very smooth. The team Veterans United provided for me was professional, efficient, and effective. The only complaint I have is that the Veterans United VA loan rate page states that "a good credit score almost always means a lower rate". This was not accurate I have excellent credit and was given the highest current VA home loan rate. It was only later in the home buying process where I learned that if I wanted the lower advertised number I had to "Buy down" my rate. I recognize that many factors influence rates. However, the statement on the loan rate page is misleading.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Jon McCarty and Kyle Black were awesome through this process. They are very professional and knowledgeable. They were there for me every step of the process ensuring I had everything that I needed. This was a very smooth and painless process. I highly recommend Jon McCarty, Kyle Black and Veterans United to all my family and friends in need of a VA home loan.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

I have tried in the past to purchase a home and finally with Veterans United I was able too. My experience with them was easy from start to finish. They handled everything and if they needed something I provided it. Just that simple, and 20 days later I am moving into my new house! Thank you to the whole team at Veterans United!!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Being a first time home owner, I had no idea what to expect and felt stressed! However my team walked me through everything, and followed up to answer any and all questions!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from David K.

Those guys were awesome !!! They worked with me for over a year and a half , and never gave up on me !!! That's what I call committed !!!!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

GREAT JOB AND QUICK PROFESSIONAL AND FAST...NEVER SEEN SUCH FAST AND GREAT PERFORMANCE

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

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