It was very welcoming,,,,
Very patience and flexible with required documents.
I believe I could have gotten a better interest rate which veteran United did not.
I was unable to reach a couple members of the team on certain days. But that was also during a busy holiday week. That caused some minor hiccups along the way. Can’t blame them too much for taking some time off during America’s birthday. Other than that they were always quick to respond to my inquiries and fantastic to deal with. Megan was the first to reach out to me on the team, and she really set the bar high.. perhaps a bit to high for the team to follow. All in all, fantastic experience with my first home purchase. Thanks!
Veterans United has a great process for home buying and made sure that all of my questions were answered in a timely manner.
Scott was great. The Transaction Coordinator could have been a bit more understanding that his is my first home loan process. I repeatedly asked for updates and was told that the figures were not available. I understand that it might not be best to tell a person that their money needed for closing is lower than actual, but being off by $6000.00 is a bit excessive.
My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
Quick and timely response to questions and always friendly.
Our realtor said that Veterans United was very easy to work with. The online eSign ability and To Do List was a great help.