Over all, their miscommunication and lie cost me money and time but the deal got done. Mystle is pretty solid but as a team I wouldn’t not recommend real estate agent is great. Title company took care of me at the end and the lady was nice.The lie was not acceptable at all.
United services was Top Notch
Very happy with my whole process. Noone was negative and always answered my questions without hesitation.
Thank you
I have nothing negative to saw about anyone the hole veterans united team was outstanding they are super interpersonal caring and patient and so much more Kelly absolutely phenomenal!!!!! I was in a rough stage in my life living out of my car and couch to couch and everyone during those process made me feel like I mattered and did everything in their power to get me where I needed to be and they did and that is a debt I can never repay I am overwhelmed with joy and just having met these people gives me hope for humanity thank you thank you thank you
As an active duty Marine and first time buyer, the experience I had with Josh and his team was phenomenal. Their professionalism and knowledge set the standard, I would highly recommend them and look forward to working with them in the future.
Don't like Va fee to replace mortgage insurance. Needed more money upfront. Goes against Va idea!!!
My experience was very frustrating and I wanted to just give up in the process. I felt very scrutinized and violated. It’s one thing to check and verify, but that process was ridiculous. I’ve heard better stories from people who previously went through Veterans United and it only took maybe two weeks and they were approved, and their credit was 10 times worse than mine. I just didn’t have a great experience all the way around. Ben Williams was great, he kept me informed about everything, but the underwriters were going back and forth and I just think they could have done a better job at getting things up front and stop with the back and forth. I get the process, but it doesn’t have to be this difficult. It just wasn’t the best experience and I don’t know if all that was necessary. Anyway, I will get off my soap box. As veterans, we always try to help our families and friends, and recommend great services and products, but the way this process is, it makes you wonder if it’s really worth it.
Very easy to work with. Very helpful the entire process.
You guys are really a 10/10 business. The staff is helpful and informative at all parts of the loan process and even after the loan has closed have been super helpful with any questions that have come up.
Veterans United made the home buying experience super easy. I absolutely love the app to help keep track of my to do tasks for an on time closing! Will be using them again whenever my next home buy is
Thank you for holding my hand through this process! You guys have made my dreams come true! As a single mother with twin daughters nothing gave me more pride than for them to see me preserving and changing our lives for the better with home ownership! I am very grateful for the entire team! Nathan and Rachel truly are my angels.,
The entire team made the process effortless. I cannot thank them enough for all they have done.Thank you so much,Tim Hern
USAF Retired
First time buying a home, my wife and I had so many questions and thank god we found the team we did. Dillon, Matt, and Melissa were amazing, they were very professional and answered all of our questions no matter the time of day. They made this process very easy and were great to work with.
Veterans United has been a fantastic top-tier company to work with, especially for first time home buyers. They provide you with exceptional talented teams who provide all the resources and answers to any questions you might have to ensure a smoother less-stressful process. On top of that, they have informative videos throughout the process that make understanding home buying a whole lot easier. Their staff is incredibly kind and very patient, willing to stick with you the whole way to ensure you’re satisfied and happy! I highly recommend everyone to look into having Veterans United Home Loans as your lender. I’ll definitely be a returning lendee in the future!
Veteran United not only provided the right people to help, but they also educated me along the way with the various videos and articles. As a first-time home buyer, it can be a bit intimidating, but the Veteran United team pulls me under their wing and sets me up for success!
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The staff were outstanding
Everyone at VU was great along the way but I need to give a huge and special shoutout to Stephanie Hoffman. Stephanie did not flinch with any questions comments or concerns. She was extremely knowledgeable on the entire process and was available near 24/7 to help even while dealing with other customers and her own personal life. At no point was I ever in the dark on any of the process and this was definitely due to Stephanie and the care she provided.
The whole process was great! I would recommend your services to any veteran because you have displayed that you truly care about us.r/
Jerome Morris
What a great team I had . They was a great teamwork helping me find best house for me