Kevin and members of our loan team were available to me and my wife at all times. They answered all questions and helped us successfully purchase our home
Debbie was my initial contact and explained in detail re/pre approval and because I chose a place in MD, Todd took over and he and Sheila quided me through the loan process to closing.Thanks to each of you for your kind assistance.
Luke and his team did an outstanding job of keeping me on track and in the know as to what was going on with my application. Hard to find young professionals this dedicated today. Most have the attention span of a 2 word text. Great and team work. Sorry to take so long to reply. But Comcast doesn't know what you know yet took two weeks and 3 missed appointments to get them here.
They made this journey stress free and easy for us.
It has always been a pleasure to work with our loan officer Rob Parham. He was with us every step of the way, always willing to answer questions and provide us with important information and feedback. He was always kind and sincere and very professional. He did his best to make our initial loan process and refinancing as smooth as possible.
The ease and simplicity of practically everything was perfect. From Zach the loan officer to Shirley Matlock our realtor, and their teams. We thank you for everything. We are very happy with our home.
Made it easy for me during all steps.
Delayed closing, agent quit week of closing. Eric tried to get us back on track and did a fair job. Closed quicker than I thought otherwise.
My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
Great experience with my first time buying a home. Definitely made things great.
very good getting back to you
Exponentially easier than my last mortgage. Daren and his team kept me informed every step of the way and were always available to myself, my wife, and our agent for any questions.
The software was flawless. I'm big on good software and VU's interface was better than good....it was excellent. It made the overall process VERY painless.The only issue I had was not knowing I'd have to come up with a substantial amount of money at closing. I assume VU has financed homes in Maryland before so I'd expect to know early on that I'd have to come up with 6 months of taxes. We (myself and the VU, it seems) didn't know about this until much closer to the closing date.
Everyone i dealt with through veterans united was beyond amazing. Always willing to anwer questions, the website was great to help keep track of everything.