My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
I live a very busy life as a law-enforcement officer and The team that I had came together and helped me get through everything so that I was able to purchase my first home.
They are loving people who, Care about you and what they are doing. They are not just doing a job, they really do care.We can actually say we enjoyed doing business with them.
To any Veterans looking for someone to help them get a home, don't hesitate to call on Veterans United. They well help you step by step with everything. If there's a problem with anything, Veterans United will take you step by step to get you through everything. I had a very positive experience with them. They gave me A1 service top to bottom, you can't miss with Veterans United!!!
Fire Ashton or retrain her...cuz she made you guys look incompetent when it came to my home process.
Response from Veterans United
We're sorry you feel as if your entire team wasn't an asset to you, Sandrine. We strive to give you a complete team that you can count on from beginning to end. Please reach out to our Client Advocate team to share some details of your experience. We use all feedback to look for ways we can improve.
I had a great experience with Veteran United, they definitely have the client best interest. My team was the best Courtney, Ashley, and Anne. Thanks guys!!!!
i believe that veterans united is a great place to start when you are looking to buy a home.
Great overall experience
Best experience I've had to be my first home loan. They were patient and explained everything to me, they kept me in the loop of everything and remained in communication at all times. Whatever I needed Veterans United reacted in a quick way to try to solve any issues or questions I had.
Veterans United truly cares about Service members and their families! Veterans United is more than just a lender they felt like family! They genuinely cared about me and my needs!!!
Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn’t at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!
Fast, effective, reliable, sense of urgency, and helpful.
Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.
The whole team was great. They took the time to explain when I had questions, always prompt with giving updates, and very courteous. I’m a first time home buyer that needed assistance and I received that and more.
Veterans United and my team helped my dreams of homeownership come true. You will start off very energetic and you will get very frustrated during the process at times; however , do not give up. Like I was told by my team STAY POSTIVE and YOUR HOUSE IS OUT THERE SOME WHERE!!!!Thank you Veterans United for making what I thought was the impossible; show me that it was possible of being a HOMEOWNER!!!!HOOAH!!!!!!From Tia M.
From start to finish, everyone with or recommended by Veterans United helped me, as a first time homebuyer, understand the entire process. I got a great rate on an outstanding property and I couldn’t be more happy with the services provided. I can’t recommend Veterans United highly enough.