The complete operation and paper work was a breeze with the timing and technology
Mitch Pearson and Becca Whorley was outstanding in attention to detail and working to finalize the refinance loan as fast as possible. Consistently keep in touch throughout the entire process and was expeditious with responses to all my questions.
Communications need a little work...I was not informed on the distribution of the loan proceeds clearly.
The online portion was the best. It made for smooth interactions.
We worked with Katy Reeder and Kayla Clark through this procedure. Both are class acts! It was so easy to download our documents to our account, easy to read through the paperwork. Everything was at my fingertips the entire time.
Patty and Kelly were easy to work with being responsible and encouraging throughout my refinance prossess. I would highly recommend them!
Samantha Bowman did an outstanding job handling the details of our refinance. She was outstanding.
No additional comments
I've had the distinct pleasure of working with the BEST Veterans United representatives - Ross Pierson and Misty Spain! Extremely knowledgeable, professional, courteous and extremely conscientious about the well being of their clients.
Jacqueline Skirvin and her team are awesome! The best support and customer service.
From start to finish VU walked me through each step of the way. They were friendly, courteous and professional.