The team walked us through every step of the process and made it easy to understand. They answered all of our questions very cheerfully. You could tell that they knew what they were doing. We are first time buyer and green to the process.
Honestly, Joel (my loan agent) was wonderful. Outside of that, the experience was less than greatly informative and I just didn't feel the company was fully looking for my wife's and I complete benefit at all time.
Jeremy and the whole team did an outstanding job! Thank you for the personalized doormat as well. Reviewing and e-signing were very convenient and easy to use. I would recommend VU to any Veteran out there, hands-down!
Derek has been great all the years I have been working with him. I'd recommend you guys to anyone.
our loan officer went above and beyond her job i feel
Thank you for answering all of my questions and ensuring I fully understood the process!
Jeremy Anderson was available ANYTIME I needed help. He is so knowledgeable, pleasant, and totally professional. It was a pleasure to work with him.
Great response time when I had questions!
Luree, Sydney, Samantha and Matt provided the best mortgage lending experience we have ever had! We've owned many homes using the VA loan and this was, by far and away, the easiest and smoothest experience of all. Home buying is a very stressful process, but the VU team eased our minds with the experience, professionalism and honesty of their team members. We are informed on every step of the lending process and if we had a question, they were back with an answer immediately. If we ever have a need in the future for mortgage lending, I would only go with Veterans United. 100% satisfied customer.
I really appreciate Dave Buchner and Jim High. Dave was a BIG Help from start to finish. My TEAM was EXCEPTIONAL!
Zac and his team were awesome! Thanks
Veterans United was on top of everything for me. Kept me informed on the status of loan on a daily basis. Very professional !!!
The team that worked with Suzanne, Haley Terri and Jason were beyond my expectations and restored my faith in customer service. This team went above and beyond but the one thing that stands out most was I nrvef felt like a number their courtesy and just that pleasant demeanor was refreshing
The team was very professional and patient with me and was there every step of the way. Even though, there was more to my team I would like to give a big Thank You to Doug Lippmann and Michelle Mach for they were the ones that I worked with on more of a personal base. I would also like to wish the whole team a very Merry Christmas and a Happy New Year. Thanks to all.
Very helpful with loan process every step of the way.