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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,226

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,745
4
12,999
3
1,945
2
871
1
666

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Showing all 296 Air Force service member reviews from Michigan

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5 out of 5 Stars
Would Recommend

The team walked us through every step of the process and made it easy to understand. They answered all of our questions very cheerfully. You could tell that they knew what they were doing. We are first time buyer and green to the process.

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

3.5 out of 5 Stars
Would Recommend

Honestly, Joel (my loan agent) was wonderful. Outside of that, the experience was less than greatly informative and I just didn't feel the company was fully looking for my wife's and I complete benefit at all time.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Jeremy and the whole team did an outstanding job! Thank you for the personalized doormat as well. Reviewing and e-signing were very convenient and easy to use. I would recommend VU to any Veteran out there, hands-down!

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Derek has been great all the years I have been working with him. I'd recommend you guys to anyone.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

4 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

our loan officer went above and beyond her job i feel

Loan Officer: Shannon Cantoni

NMLS# 1078335

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Thank you for answering all of my questions and ensuring I fully understood the process!

Loan Officer: Keegan Magee

NMLS# 58232

4.5 out of 5 Stars
Would Recommend

Jeremy Anderson was available ANYTIME I needed help. He is so knowledgeable, pleasant, and totally professional. It was a pleasure to work with him.

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Great response time when I had questions!

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Luree, Sydney, Samantha and Matt provided the best mortgage lending experience we have ever had! We've owned many homes using the VA loan and this was, by far and away, the easiest and smoothest experience of all. Home buying is a very stressful process, but the VU team eased our minds with the experience, professionalism and honesty of their team members. We are informed on every step of the lending process and if we had a question, they were back with an answer immediately. If we ever have a need in the future for mortgage lending, I would only go with Veterans United. 100% satisfied customer.

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Dik

NMLS# 1661888

5 out of 5 Stars
Would Recommend

I really appreciate Dave Buchner and Jim High. Dave was a BIG Help from start to finish. My TEAM was EXCEPTIONAL!

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Zac and his team were awesome! Thanks

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Jones

NMLS# 1493936

4.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Veterans United was on top of everything for me. Kept me informed on the status of loan on a daily basis. Very professional !!!

Loan Officer: Ben Long

NMLS# 1099960

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

The team that worked with Suzanne, Haley Terri and Jason were beyond my expectations and restored my faith in customer service. This team went above and beyond but the one thing that stands out most was I nrvef felt like a number their courtesy and just that pleasant demeanor was refreshing

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend

The team was very professional and patient with me and was there every step of the way. Even though, there was more to my team I would like to give a big Thank You to Doug Lippmann and Michelle Mach for they were the ones that I worked with on more of a personal base. I would also like to wish the whole team a very Merry Christmas and a Happy New Year. Thanks to all.

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Very helpful with loan process every step of the way.

Loan Officer: Adam Cowan

NMLS# 1599553

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See all 116,226 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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