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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 273 Air Force service member reviews from Michigan

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5 out of 5 Stars
Would Recommend

Veterans United was on top of everything for me. Kept me informed on the status of loan on a daily basis. Very professional !!!

Loan Officer: Ben Long

NMLS# 1099960

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

The team that worked with Suzanne, Haley Terri and Jason were beyond my expectations and restored my faith in customer service. This team went above and beyond but the one thing that stands out most was I nrvef felt like a number their courtesy and just that pleasant demeanor was refreshing

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend

The team was very professional and patient with me and was there every step of the way. Even though, there was more to my team I would like to give a big Thank You to Doug Lippmann and Michelle Mach for they were the ones that I worked with on more of a personal base. I would also like to wish the whole team a very Merry Christmas and a Happy New Year. Thanks to all.

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Very helpful with loan process every step of the way.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

The team that literally walked us through our home loan process were amazing. Loree, Sydney, and Samantha didn't miss one step and got us our dream home in just over 6 weeks. We never thought it would be this easy to buy another home after some of the difficulties we have had in the past. We battled through those problems and now thanks to Veterans United we are once again home owners

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Everyone in the firm has been amazing, kind and understanding. Thank you all. Merry Christmas

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Tony was awesome!

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Christie

NMLS# 1564827

5 out of 5 Stars
Would Recommend
Photo submission from David S.

Very easy process, anytime we had questions they were answered very quickly

Loan Officer: Ashleigh Quinn

NMLS# 342058

4.5 out of 5 Stars
Would Recommend

Promise was very helpful and knowledgeable. She really helped the process go smoothly.

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars
Would Recommend

smoothest closing ever

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

I already have given Chris Primmer’s contact information to a veteran that served in Operation Freedom. You guys really know your stuff. Thanks so very very much. You led me every step of the way.

Loan Officer: Dawn Plank

NMLS# 35210

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Very friendly, extremely cooperative, quick to reply, and stayed on top of everything!

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Great process, everyone extremely helpful.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Tyler and Paul were absolutely phenomenal in preparing us for purchasing a home. They were incredibly helpful and knowledgeable in all aspects of the process and prepared me to walk in to our closing with confidence that everything was taken care of.

Loan Officer: Tyler Jones

NMLS# 1493936

4 out of 5 Stars
Would Recommend

Loan Officer: Shannon Cantoni

NMLS# 1078335

4 out of 5 Stars
Would Recommend

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Crystal Johnson was wonderful. She answered all of our questions in a timely manner and even when I was cranky she was always her happy cheerful self. Highly recommend this team.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Terri Behrens, Jamie and Suzanne McClain WERE INCREDIBLE!!!!!

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

It was a great experience! My loan was processed quickly and I only have all positive things to say about this company! Highly recommended. Special kudos to Andrea Walter for helping to make our home dreams come alive in a quick efficient manner!

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

A very pleasant experience overall.

Loan Officer: Rob Hayward

NMLS# 1630408

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