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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,284

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
133,985
4
36,717
3
6,109
2
1,880
1
1,593

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Showing all 3,863 home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Will help every step of the way!!!!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

Wonderful experience

Loan Officer: Dylan Morgret

NMLS# 1493964

3.5 out of 5 Stars
Would Recommend

Communication with the buyers is key. Didnt have much communication.

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

Very professional team that worked with my wife and I. They were great people

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

The loan process went very smooth.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

The To-Do list was my favorite part of the online experience because it clearly showed what I needed and had already submitted.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Staff was very friendly and helpful throughout the entire process.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
Would Recommend

Very happy with the professional help.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

The whole team was great! They really went above and beyond to make sure I found the right home and was able to close early. I can’t say enough about how good it felt to have them on my side.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Kollin King

NMLS# 1375182

4 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Kris Ball was very patient with my wife and I. He answered all of our questions very professional and he if did not know the answer he would find out what we were asking about and get back to us with the answer in a timely manner.

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
Photo submission from Helmut F.

To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Campbell

NMLS# 1517906

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

4 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Veterans United has been absolutely amazing to work with. We worked mostly with Ryan Cannon, and he was very good. Ryan was quick to respond with questions and very attentive to our case. Emilee Lenz has been really great to work with. Thank you for the personalized door mat! It was a very sweet gesture.

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend

Was a very nice experience and received a lot of help while waiting for the loan.

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

Thank you.

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

4 out of 5 Stars
Would Recommend

Loan Officer: Jake Jones

NMLS# 1838230

4 out of 5 Stars

Jerry and Taylor were great. The Underwriting process is why I gave a 8/10. If this question were geared more towards Jerry and Taylor's efforts I would give 10/10.

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
Photo submission from Casey L.

When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.

Production Trainer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

I had a great experience! Thank you to Haley, Mo and everyone for your help!

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

My first home I was nervous. My team was there every step of the way. Even when I had random stupid questions at all hours of the night. Couldn’t have asked for better.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The process was pleasant. When I had a question? I got an immediate response.

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
Would Recommend

Cam Moore kept me up to date as the process went along. Cam Moore has a great personality, and was pleasant to work with during the process.

Loan Officer: Cam Moore

NMLS# 1604156

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See all 180,284 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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