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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 2,348 home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Very responsive, knowledgeable and professional.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Mitch Carver was highly experienced and exceptional throughout the entire loan process

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Veterans United worked with myself and my family to ensure we were matched with their best products and able to get into our home with a quick and efficient closing.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Kaylee and Mike are wonderful.

Loan Officer: Kaylee Christie

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
Would Recommend

There was great supporting staff there was a great time effort and energyTo get the loan to get the right house at the right place. With great experience to get this house loan done In a timely fashion, There was a lot to be done,however there was some Hick ups in the middle of the road @closing the realtor, said without an apology from my wife he would never work with us again that being said ..... we are not mentioning any names and I already Addressed it…...... Moving forward

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Always available, never put on hold or talked to a machine. Every question was answered fully and promptly. Friendly and helpful, almost to a fault.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Joseph S

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

0.5 out of 5 Stars

Loan Officer: Jerry Simons

NMLS# 1378656

3.5 out of 5 Stars
Would Recommend

Outstanding customer service!! However, the transition process when someone leaves the company needs to be improved.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend

Na

Loan Officer: Jared Albach

NMLS# 1279680

2.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Jones

NMLS# 1493936

4.5 out of 5 Stars
Would Recommend

Was fast and easy

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

The process was very quick..everyone was very educated and professional and I’m happy with my results

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend

Loan Officer: Maureen O''Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

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See all 108,813 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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