This is my third time buying a home and third time using Veterans United. They are all amazing and work so hard to make the home buying process as easy and smooth as possible
We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!
Really liked how dumbed down easy the process is. Seemed effortless.Did not like finding out I could save 5k in closing costs and 20k over the corse of 30 yrs with a better interest rate from a different loan company.
Easy quick and the best home buying experience I ever had
My process was quite complicated and often disappointing, lacking organization and communication. I was told one thing, only to be told something completely different. Overall, this process should have been smoother.
Response from Veterans United
Hi Julian,
I’m really sorry the process felt complicated and disappointing. Being told one thing and then hearing something different is frustrating, and I understand why this experience fell short of what you expected. I appreciate you taking the time to share this feedback.
If you’re open to it, our Client Advocate team would be glad to listen and better understand what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S.
Client Relations Manager
The process was simple and efficient. My team provided excellent help and understanding. They were quick to respond to any question or concern I had.
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
The team I was assigned to was amazing! They were patient, understanding, and willing to take the time to work around the clock no matter the situation you may be in. There were some circumstances, Veterans United was willing to take house calls during non-working hours. The dedication was visible from both Veterans United and the realtor.
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We are very grateful to have found Veterans United. They were awesome to work with!
Kat and Sarah were both so helpful during the process. Any questions I had were met with great answers and I couldn't be happier with the outcome. Highly recommend Veterans United.
Rob, Tanner and Nicole were outstanding! They answered the phone when we had a question and were genuinely interested in our process to get our new home closed without any issues.
A pleasure to work with, and I would work with them again. 👍👍👍
Happy in Up North Michigan. Thank you, Veterans United!
Great team to work with. Very professional, knowledgeable, responsive, and continued engagement through the money buying process.
