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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,609 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,609 reviews from Michigan

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5 out of 5 Stars

Sometime, all the stress of all the trouble not related to these folks just overwhelmed me but they did a great job of reassuring me that it would all work out. They listened!

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Amber & her entire team at Veterans United were absolutely AMAZING!
Their professionalism and knowledge was spot on. They were always punctual and thorough with all of the task on my To-Do-List.
The entire team was very polite and kind, they understand the nuances and subtleties that's involved with getting approved for a mortgage.
I HIGHLY RECOMMEND Veterans United for any Veteran looking to purchase a new home or Refinancing an existing home.
Thank you for everything Amber and your team!

headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

4 out of 5 Stars

Always room for improvement, like ensuring clear communication of exactly what is needed and what is it for.Other than that ensuring the pay-off method of understanding and why patience is important.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Everyone was great to work with and the process was stream lined and knowledgable.

headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars

The underwriters were hung up forever on my divorce decree. It was clearly stated that I was not on the house. Ryan and Justin were great though!

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Great experience buying our home through them!

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Maggie was very helpful and attentive throughout the entire home buying process. She would frequently check in on me while I was house hunting and was very proactive from the offer phase until closing.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

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5 out of 5 Stars

On time - friendly - honest and straightforward- we’ll done

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Corey was very thorough and professional throughout the process. I don’t see myself using anyone else in the future

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Very thorough across the board. Very resourceful and great communication!

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Photo submission from Miles R.

We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Corey was amazing to work with, and made this home buying experience a real pleasure!He and the entire team kept us well informed throughout the process, and Corey even made himself available and returned my calls when he was on vacation.Class A team as well!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

4 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Everyone was patient with me and that was truly appreciated. Sometimes I felt that I may have come across as being rude, but they never took it that way and was quick to respond. There were some things that I didn't understand but they were there to explain what it was in a way that made sense to me. I would definitely recommend VU to friends and family.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

This is the 3rd time I have used Veterans United and as always they are exceptional at what they do.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

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Experience first-hand why 375,847 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

For a first time home buyer, my Veterans United team was truly amazing. They left no stone unturned and made this process seamless and stress free. You guys are truly amazing!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

3 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

The epitome of professionalism, Trust, integrity, follow up decisions, again integrity with stern commitment.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars

A team of complete professionals that care about veterans

headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

My loan team was always available to answer any questions i had and was able to help with anything i needed.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

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