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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,272

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,092
4
33,496
3
5,555
2
1,710
1
1,419

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Showing all 3,464 home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

4 out of 5 Stars
Would Recommend

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Every thing went as they said it would. All of my questions and concerns were addressed to my satisfaction

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Very pleasurable experience. Thank you very much.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

Overall, a great experience. We experienced a lot of issues with the VA appraisal and I believe those issues could have been handled and explained better by both my loan officer and my realtor, however, I don't blame either of them for the issues. It will just believe the details could have been handled better.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

For a second time, Veterans United has gone above and beyond our expectations for the home buying process. After getting out of the military and moving back to my home state, having a company like Veterans United on your side to ensure that the process goes smoothly is second to none. I felt confident in every step of the way that our home buying team was working hard and diligently to ensure my family and I got into the perfect new house.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Thank you Veterans United and thank you Eric for making my first home buying experience very smooth.

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

It was a very uplifting experience. Never had a group of people work so hard, correcting a problem that seemed to be out of hand by another company and make it right.I had thought that a company that treated you right, had gone by the wayside long ago!I was pleasantly surprised and grateful that I was wrong.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Loree Jones

NMLS# 1597653

4 out of 5 Stars
Would Recommend
Photo submission from Luke S.

Loan Officer: Joe Newberry

NMLS# 920498

4 out of 5 Stars
Would Recommend

I was assigned a realtor whom worked directly with Veterans Home Loans. She new what was necessary and provided council as to what I needed to do next. Upon closing I was actually given a check for $245 (The seller paid closing costs). The ability to upload necessary documents from my smartphone worked perfectly for my busy life.

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Veterans United was great. From the time I contacted them about purchasing a second home to closing. Always quick responses to questions, always clear about what they needed from me. Always professional and courteous. Truly an outstanding team to work with. They will be my first call if I ever find myself in need of another mortgage.

Loan Officer: Ashleigh Quinn

NMLS# 342058

0.5 out of 5 Stars

Don't ever contact me again

Response from Veterans United

Terry, we need to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your experience was not positive.

5 out of 5 Stars
Would Recommend

To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loved how easy you made the process...

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

4 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
Photo submission from Geoffery O.

This was the smoothest and fastest home loan I have experienced. Hassle free and amazing communication the entire loan process! I would highly recommend Ryan and Veterans United!!! Hands down a 10! Thank you for everything! We are so happy!!!

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Outstanding experience ivetall

Loan Officer: Tyler Sadich

NMLS# 393144

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Prenger

NMLS# 1155104

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See all 160,272 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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