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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,289

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
129,933
4
35,992
3
5,975
2
1,839
1
1,550

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Showing all 3,791 home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Top notch every step of the way. Never felt pressured to make an fast decisions. You guys came highly recommended from people I trust most in this world and you did not disappoint.

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
Would Recommend

Very nice job with customer experience. I appreciate the team walking me through the process.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I have already passed Joel’s information on to several friends. It was a greasy experience

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Great experience.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
Photo submission from Helmut F.

To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

4.5 out of 5 Stars
Would Recommend

Everyone was very friendly and helpful.

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Honest and clear

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Simplified the whole process and made everything so easy on my part. Very informative.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

. Fantastic organization!!! Very detail oriented, excellent staff, great rates, makes the whole home buying process so easy!!

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Photo submission from Casey L.

When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.

Production Trainer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

3.5 out of 5 Stars
Would Recommend

Good people, good to their clients. This time around though, we had a tougher time with closing. Multiple times where something just wasn’t that clear or I submitted something only to have it kicked back with extra instructions. The final cash to close was also over 3,000 dollars off of the final estimate. I learned about it the day before closing. To me, that was unacceptable and almost made us not be able to close in time.

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Very professional team that worked with my wife and I, great people

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

4.5 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend
Photo submission from Christopher V.

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

Loan Officer: Bradley Strubel

NMLS# 1392166

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Campbell

NMLS# 1517906

4 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

The process was nearly seamless. Can't recommend Veteran's United enough!!

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Friendly, professional and very easy to work with.

Loan Officer: Caleb Batson

NMLS# 1435015

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See all 175,289 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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