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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,702 reviews
677 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,702 reviews from Michigan

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5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of David Tungesvik

Loan Officer: David Tungesvik

NMLS# 2798527

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Randy Groner was the #1 reason we went with VU over Navy Fed. We trusted we were in good hands and he came through with answers to every question. Our entire team (Levi, Tre and Randy) were on top of things and confirmed we made the right decision.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4 out of 5 Stars

Rich and Rachel were very helpful with educating me on VA Loans (this was my first) and providing clear communication throughout the process.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

From start to finish, always there for any questions I had. Truly a fast and easy process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

From start to finish the experience was top notch. Communication, the Veteran United App, and follow up emails were the best anyone could ask for.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Heather was extremely supportive and responsive throughout the entire process. Heather always made sure to answer any questions that I had, and helped me get through this extremely stressful yet exciting season of my life. If it wasn’t for my agent Davian, and myVU team, Heather and Bri, I honestly don’t think that I would’ve made it to the finish line. I’m extremely grateful and thankful to have been blessed with such a team! I’m so excited to move in completely, and make new memories with my son, daughter and dog Bella, in our beautiful new home.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

This group of people under Seth are not only experts but are very helpful and attuned to your needs that it actually amazed me. I have never worked for a team so dedicated to their job.I'm proud to have know them. Thank you one and all.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Miles R.

We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Heidi was amazing! Her communication was off the charts, always keeping me updated and on track. She and her team had us ready to close early, which was a huge relief.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Jeff and his team are phenomenal and do amazing and speedy work to get you into your new home and the process is simple and streamlined.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

VA United was very helpful and patient with me especially being a first time home buyer and a vet.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

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Experience first-hand why 378,580 homeowners give us a perfect score!

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5 out of 5 Stars

Collin was spectacular to work with. I was on PCS orders and he worked with me to ensure my reimbursements were protected. He also got me a rate that beat other lenders.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars

The app makes communicating with all parties incredibly easy, and is simple but effective.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

Kellen and Abigail were outstanding. Kellen has always been there for me. My process took 4-5 years before I closed yesterday. He could have pawned me off to the new person. Didn't happen, the man would call me back while on vacation with his family. Unbelievable customer service. He actually deserves a score above 10, however that wasn't a option.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Mike and Landon did a phenomenal job helping me with the home buying process. They were easily accessible and ready to answer any and all questions. Buying a house while deployed poses its own challenges, but Mike was willing to communicate with me via email and through my mom in order to get things done. Both of them worked with a mindset of professionalism and respect, and I couldn’t be more grateful.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

Evan and Lynette were great. Buying a house is stressful and they were very easy to get ahold of and answer questions whenever I needed. Really great first time buying experience.

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

I've exclusively used veterans united for more than 5 transactions. Go to service!

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

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