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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

133,600

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
115,039
4
14,661
3
2,159
2
991
1
750

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Showing all 2,927 home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Highly Recommend. love working With All Team Members At Veterans United Very Friendly And Professional thank You.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
Photo submission from Kerry W.

I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I would recommend veterans united to anyone trying to buy a.home God sent

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Going i to the home loan process can be really scary but woth the right tools and team to help, it is more than possible to get where you want and need to be, in a new home. Thanks again!

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

As a first time home buyer I had a lot of questions. No one ever made me feel like I couldn't or shouldn't ask. They were patient and knowledgeable and I appreciate all they did to help. They were just great.

Loan Officer: Joe Newberry

NMLS# 920498

3.5 out of 5 Stars

While Veteran's United provided the loan processing service, they IMMEDIATELY transferred my mortgage to another company. Thus, I cannot say that I thoroughly benefited from their service. I asked this question during the loan process and no answer was forthcoming. I am proceeding to transfer my loan to a local bank. ~ Dr. F. Dallas

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

I can’t say enough about Veterans United. I always fhougjt that buying a home would be a tedious process. However, with Veterans United, the process was unbelievably easy. Alex Herbel, Sheila Bulwich and My RE agent, Steve Mititello are outstanding at what they do. I always felt as if IAll of my needs, concerns and questions were addressed thoroughly and patiently. I am thankful for my loan team and highly reccommend Veterans United

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

I truly can not say enough about how well my wife and I have been treated during this process. Jerry or Taylor would either call or email saying that this paperwork is ready to sign. Ask if I have any questions concerning what I was signing, always ready to lend a hand to ensure that I know exactly what was asked from me. These 2 individuals will be my go to people in the future for either myself or any individual that is looking to purchase a home or refinance their current home.

Loan Officer: Jerry Simons

NMLS# 1378656

1 out of 5 Stars

Would not use again nor recommend. The only reason I finished with VU was because we had money already wrapped up into the property.

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Garrett and his team were amazing to work with. They were always available for about questions that came up along the way. I would highly recommend him to anyone looking to buy a new home.

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Veronica Park

NMLS# 1520523

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Very professional. They listened to all my concerns and we were able to close on our home a week sooner than anticipated. We will use them again and recommend them to everyone.

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
Joseph S

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Great experience. Shows why their #1. The "To Do List" was very helpful in keeping things on track and moving forward. Cara Belcher was outstanding in letting us know what documents we're required and updating our file as the process advanced thru the different stages leading to closing. She stayed late several time to assist me and answer any questions.

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Polite and knowledgeable staff! Incredible experience!

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

My only complaint was the VA appraiser that came out. He didn't even show up for the re inspection he just called in and said we were good but got paid for not showing up. I'm kinda pissed and felt like this guy scammed me as on his first re inspection he cited all cosmetic damage in the driveway and not actual tripping hazards and then didn't even come out the last time.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Veronica Park

NMLS# 1520523

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See all 133,600 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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