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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,736 reviews
548 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,736 reviews from Michigan

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5 out of 5 Stars

Spencer and the team that helped me with getting my new home was amazing. I greatly appreciated all they did.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

I couldn't really ask for a better home buying experience for my first time, at least working with y'all. Had troubles with the seller's realtor, but that's not on y'all. Top marks from where I stand for consistency, timeliness, and professionalism from all parties involved from Veterans United. Thank y'all for your time and efforts in this matter. It was more than appreciated.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

2 out of 5 Stars

There were several times where I was sent a document with zero instructions, or given the wrong document. AI was being used to enter addresses which ended up in me being given the wrong quotes. There were also errors on closing disclosures as well. Veterans united has made it clear that this is simply another transaction to them.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4.5 out of 5 Stars
headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4 out of 5 Stars

I have really enjoyed working with you. I just wasn't thrilled about all the hiccups that kept pushing the closing date back.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Stephanie Buckridge - is amazing!!! She was always available to answer all my questions. She’s very friendly and easy to talk to and would make the time to go over things with me. Mackenzie McCarthy is super nice and very helpful. I truly appreciate all of their hard work and support throughout this process and for making it easy. I honestly felt they truly cared about us. We can’t thank them enough!!!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Veteran’s United helped me secure my first home. They were very communicative and answered all my questions honestly.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars
headshot image of Sam Sibajene

Loan Officer: Sam Sibajene

NMLS# 2355968

5 out of 5 Stars

Veterans United got me great realtors whom help me find a house I can afford and it meets my needs,. Without the VU realtors helping me I don't know if I would have ever found a home for my needs. Another concern with me was, I was always concerned about what my payments would be, even after almost a year of looking at houses Jay would answer me almost as fast as I asked (for a quote), this was a big part of my needs, (I had to find something within my budget) and eventually I got a nice home within my budget. I am thankful for Veterans United for the loan and the help finding a home. I'm all set now!

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

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5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

My team was amazing! They were easy to work with, responsive and incredibly fast!

headshot image of Luke Kindle

Loan Officer: Luke Kindle

NMLS# 2826181

5 out of 5 Stars

From start to finish the entire team at Veterans United has been phenomenal. Whitney, Nicole, and Jake have made this entire process completely stress free.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

I honestly don’t even know how to put into words what this lending team has done for me. They worked miracles I genuinely didn’t think were possible.I’m a single woman with two daughters, and somehow they took everything I needed, everything I could afford, and everything I dreamed of, and turned it into a HOME. Not just any home, but the perfect home for my family and the perfect size for where we are right now. They somehow abracadabra’d me into my dream home. 🪄🏡It can be stressful enough, and I am a little bit dramatic, and I like to overshare 😂 I have a lot of quirks, a lot of questions, and probably more emotions than the average homebuyer. This team never made me feel like I was too much. 👩‍🎨 They listened, communicated, reassured me, and figured out exactly how to work with me.And then, as if getting me into my dream home wasn’t enough, they sent me a CUSTOMIZED GIFT BOX after getting to know all my little quirks. That level of thoughtfulness absolutely blew me away. It wasn’t just a transaction to them. They genuinely got to know me as a person.I will forever be grateful for the patience, creativity, kindness, and sheer determination this team showed throughout the process. They made something I thought might be completely out of reach become my reality.For me and my two girls, this isn’t just a house. It’s stability. It’s a fresh start. It’s our place.And I truly cannot thank the people who made it happen enough. ❤️🏡✨

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Miles R.

We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Helped my family greatly no complaints.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

4.5 out of 5 Stars

The process is easy and if you have any questions, they are quick to answer.They are friendly and helpful during the process. I would not hesitate to use them for your mortgage or refinancing needs.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

my loan officer and his team were very knowledgeable and helpful throughout the whole process i feel they work their best to get us the best loan option for us not just a cookie cutter loan but a home that will suite my whole family

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Jamie was really professional in ever way.. He was very helpful and patient with me through the process. Very good at what he does. 10s across the board for him. I've had the pleasure of working with him twice now, and would do it again. Would recommend him to anyone. Very happy..

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

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Experience first-hand why 379,896 homeowners give us a perfect score!

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5 out of 5 Stars

Good to work with get a real good job of giving me my new home work with me. Got me a good rate I couldn’t go wrong.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

4.5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

3.5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Jerry and the whole team was amazing. They made the buying process easily understood and answered all my questions.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

I would honestly rate my experience with Veterans United a 10/10. From the beginning of the process, I felt like I wasn’t just another customer. The team took the time to listen, explain everything clearly, answer my questions, and make sure I felt comfortable every step of the way.As a veteran transitioning into a new chapter of my life, having people who were patient, understanding, and genuinely supportive meant a lot to me. The home buying process can feel overwhelming, but Veterans United made me feel confident and supported throughout the journey.I’m truly grateful for the professionalism, kindness, and dedication everyone showed me. I would absolutely recommend Veterans United to my friends, family, and especially fellow veterans. My experience was more than just a transaction, it felt like having a team in my corner, and I really appreciate that.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

kris’s team was absolutely amazing! highly recommend everyone eligible to go through veterans united! outstanding service and i can tell they care. closed and everything seamlessly, any difficultly that came up got sorted out right away. super statisified.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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