Rob was excellent. He walked us through the process with minimal stress.
Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.
From day one to closing I was treated like family. All steps were thoroughly explained so I had a complete understanding of what was going on with the process.
This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.
Staff was there with us all the way. Answered all my questions and basically held my held my hand thru the process of financing a home.
Truly professional and attentive.
Awesome help in getting the loan and helping us know what was going on you really explained every thing good
Struggled getting the correct documents to the UW. Maybe a revision or training in order to improve expectations may enhance the experience for the borrower. Other than that, my team was great and very helpful and kind to me.
The team helping me was outstanding! Very friendly and knowledgable. They made the process very easy for me. Communication was very quick and clear. Everything from the staff to uploading documents to the website was a positive experience.
