Make the VA appraisal free for combat veterans.
I would highly recommend Veterans United to any veteran. My experience was nothing short of amazing, I am happy I went with this company. Shane was great at answering all my questions and kept my loan on schedule.
If there was more timely communication, we would have recommended Veterans United and scored higher overall on the satisfaction scale. Seeing as we needed to get our rate locked in again(ie process took greater than 45 days) it felt as if the process took longer than expected.
Response from Veterans United
We appreciate your honest review Shane. Each loan is different when it comes to the time to complete, but we're glad to know the process is done and you're able to enjoy your new home. You're welcome to contact our Client Advocate team if you have more to share.
Veterans United Home loans was best decision I bought my home.
Our experience with Veterans United was extremely smooth. Professional in every way. Great experience!
Overall great experience. My work and life schedule is often very hectic and my loan officer, Zach Kieffer was always prompt in all responses and locked in my rate when requested.
The online document submittal was easy to use and a good way to check status of the home refinance status.
I do not recommend companies that do not exceed expectations to friends, coworkers or family but with the great job Zach did and the easy process the refinancing was, I have already provided Zach's contact to my employees and coworkers.
Overall, good experience!
Diana was also a huge help in the process and I appreciate her walking me through various steps that I was unsure about!
It would have been nice to just be in contact with one person the whole time. Not a fan of having to jump back and forth between reps
Top notch team! We went from application to close in 40 day!