They did a great job and helped get us into our new home quickly!
Veterans United was a bit of a shock, when I was shopping around I decided to try them just to see what happened. They impressed me so much with their customer service that I discontinued dealings with my local bank.
Nathaniel did a great job. Eric Raw was good at first but then all of a sudden disappeared and I had to go call a number to find out who my new loan officer was. I didn't think that was very personal. He should have let us know he was leaving or the new loan officer should have made contact introducing himself and making sure we felt confident that everything would go smoothly since we were about a week out from closing.
This has been the best experience for buying a home. I would just say to make sure you stay one the To-Do-List. From there
I would recommen Veterans United to friends. And i do.
Thank you Christina for a very positive and always encouraging process. The “how you do this” help was much appreciated.
Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.
I have already and will continue to praise and recommend veterans United services to other veterans.I was thoroughly impressed with the process design and execution and fully believe in the genuine effort to assist veterans in the homebuying process.
I Would not recommend going through VETERANS UNITED HOME LOANS.
Response from Veterans United
Chester, thank you for your honest survey. We will use this feedback for training and informational purposes. If you have any questions or concerns about the process please do not hesitate to reach out to our Client Advocate team for assistance.
Account manager's service is outstanding. Co workers need more team work.
Hands down the best experience I have ever had. They make first time home ownership as easy and seamless as possible! Have and will continue to recommend to all veterans that I know. Huge kudos goes out to Mike and Erin. Two of the best there!
This was my first time buying a house so the process, although it took a while (not on our side or VU), it went by smoothly! Will use again and will highly recommend.