1st class service everyone is professional and caring.
This was the second home that I worked with Veteran's United to buy, and just like the first time a few years ago...they were awesome. Attentive, knowledgeable, and organized. Really a pleasure to work with.
My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.
Veterans United is outstanding. Very smooth process. Jimmy stanz and Jarred worked very hard on the entire process. We are very impressed and highly recommend veterans United. Thank you all very much
Devin Cott and his team were incredibly helpful in assisting us with everything we needed. This is our first house, and the process was long, but Devin never gave up on us. Thanks so much for y'all's help and support.
This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.
Professional and honest people. Thanks for the great help.
Super friendly and highly efficient team!!!! Well done!!! Brovo Zulu
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My first home buying experience and I am overall happy about it. Thank you for the patience everyone had with me on this journey. Amy was super cool throughout and never seemed to lose it. Thank you all!
The team I had had at Veterans United helped me buy my dream home! We are forever grateful!
Thank y'all for everything
I got so mad at Ben , I told Joel I would no longer work with him. Joel wasn't much better.
Response from Veterans United
Hey James,
I’m really sorry to hear about your experience—it’s clear that the working relationship with Ben and Joel didn’t go the way it should have. You deserve to feel heard, supported, and respected throughout the entire loan process, and I hate that we let you down here.
I'd really like to learn more about what happened so we can address it directly and make sure it’s not a pattern. Our Client Advocate team is here if you're willing to talk through the details. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday, 9 a.m. to 5 p.m. CST, but please feel free to reach out anytime.
