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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

223,724

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
168,832
4
43,600
3
7,132
2
2,247
1
1,913

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Showing all 1,151 Navy service member home purchase loan reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Don't bother calling anyone else. They truly put the veteran first.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

I've used VU for my past two home purchases. In my 8 years as a Realtor, I'd dealt with many mortgage companies and certainly have recommended VU for my Veteran clients... I highly recommend VU to my fellow Veterans.
Respectfully,
Lance Brown (USN Retired)

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

It felt like we were part of their own family through the entire process.

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey N.

Great rates! My closing company said my rate was the lowest they had seen. Very friendly and courteous staff. Although I didn’t really need it, the concierge service is great to offer as well to help with finding local utilities and services. My loan officer Dustin kept me informed and was always available and quick to return calls.
The “To Do” list is easy to use to upload documents.
Would highly recommend.

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

We had lived happily in the Elon district of Burlington, NC for 9 years in an apartment community. Then new management showed up and the nightmare began. My dear sweetie searched the web and found Veterans United, called and handed me the phone. I was livid! A few months later, we are now living happily in our home thanks to the kind yet diligent effort of Shannon Matlack. Her response time to our inquiries was record breaking. Shannon truly demonstrated the philosophy of Veterans United-she created a seamless homebuying experience by preparing/explaining the process. And to the powers that be of Veterans United: Clone her!

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

They are a great team and make the home buying experience easy and streamlined. This was my first experience buying a home and it was virtually painless.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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Experience first-hand why 168,832 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Great people to work with every step during process.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

My team, Blake Cruthfield and Meredith Alley did an extraordinary job. Everything went smoothly, they kept me informed throughout the entire process. There were no surprises. Talking to both of them was like talking to trusted friend. I have never been through a loan process that ran so seamlessly. As a veteran I felt that they really cared about me, and respected by sacrifice.

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
Photo submission from David C.

I would highly recommend Veteran's United for your home buying experience. Very stress free & helpfull with any questions. The loan process was very quick & hassle free. A great company to work with.

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
Would Recommend

Great service

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

It was an amazing experience overall. We did not experience any unexpected issues during the entire loan process. It never ever felt like it was difficult, and from beginning to end was just a simple and well organized transaction.

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

Ready to see for yourself?

Experience first-hand why 168,832 homeowners give us a perfect score!

Check My Eligibility →
4 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Oustanding, prompt, and knowledgable service provided. The fact that All works in CA made things very easy for me (I live onbthe east coast). We could talk for hours after I came home from work. I never felt I may be the last call of the day.
I would, and have, recommended VU to 2 friends in the past month- 1 elected to use VU and are very happy as well.

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Everyone was great!!!

Loan Officer: Faren Birthisel

NMLS# 1939349

5 out of 5 Stars
Would Recommend
Photo submission from Brian J.

Outstanding group of people to work with. They really went above and beyond for us. I never dealt with a group of people who pushed the issue for us when we needed it. Thank you very much Nck, his crew and Jenn Carr for the outstanding job.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

All in all everything went well just took some time but very thankful for everything

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

COURTEOUS, EFFICIENT & SMOOTH!

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

More Reviews

See all 223,724 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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