Definitely a better overall experience than I was anticipating. Thanks again for all the help.
They were very professional and courteous and met all my expectations.
Veterans United is amazing!! The employees/loan teams are great. This home buying experience was easy and stress free!
Thank you Veterans United!! First time home buyer here! It was simple and efficient! I will never go through any other home loan entity!
The process of buying a house was much more complicated than I could have imagined. Thankfully, Sydney and her team, especially Samantha, were there for us. I could not have asked for a better experience.
Communication was absolutely terrible, not so much with Jason but with other people on the team! I would recommend talking with them about responding to voicemail and email in a timely manner. I left several voicemail and email and still have never received a response on them!
Response from Veterans United
James, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available to contact you for more information and looking for ways we can improve.
Be honest about understanding the questions being asked of you. Also submit all documents as quickly as you can on the to do list. Fair winds and following sea's John
This is my second home loan with Veterans United, Colin Park. I honestly wouldn't ever request anyone else to assist me with obtaining a loan. Colin and his staff went above and beyond and was exceptional, Top shelf service. Highly recommend VA United, Colin Park to anyone looking to secure financing for a real estate transaction. From the beginning to the end Colin is always very organized, thorough, Highly professional, knowledgeable and responsive. Always looking out for my best interests. He got me a excellent Loan with a great interest rate
Colin was always honest with me, informative, and he allowed me to ask the most minute questions which was a bunch ! and he answered them where I could understand and most important expeditiously! every time.
Colin Park got me a very competitive rate even finding a way later on of lowering it further when rates dropped, he was on top! The loan went exceptionally smooth, closing quickly unlike other Banks or Loan companies. For anyone deciding on a Loan VA United is the best way to go.. Thank you Colin and VA United !!
Great experience for me and my wife, walked us through the whole process and did everything possible to get us approved and into our home. Super friendly and we really felt taken care of.
It's safe to say that without Veteran's United I wouldn't be in my new home right now. They assisted me from the time I started thinking about buying a home through closing.
Thank you all so very much for assisting my family in purchasing our new home. The work and support put in by the Team at Veterans United was superb!
If I’m ever in the market for a house again I will definitely look to using these folks again. Thank y’all for a great experience.
Please please please purchase your home through them, you won’t regret it!
i am 72 years old. i have purchased more than a few homes. this experience was by far the best!
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Veterans United helped us utilize my VA benefits to purchase our first home. They made the process easy and problem free. I would recommend Veterans United to any veteran that wants to purchase their primary home. Thanks to all at Veterans United that made our dream possible!
Don’t give up. Straddle those hurdles and keep your eyes on the prize
This has really been the best and quickest process that I have ever bought a house.
A wonderful entity doing God’s work to help veterans get into homes. Highly recommend you give them a try; they will earn your respect, business.
We were very nervous about the home buying process, and from the instant we began our journey with Veteran's United, our fears were dashed away. We couldn't believe how easy it was to buy a home! From the online application, to our loan officer, to the online to-do list, it was a great experience. I always knew exactly what was going on, and the simplicity of their online system is second to none. And the interest rates are the best you'll find anywhere! The key thing that I think helped was how much information they requested in the preapproval phase. By the time we made an offer and had a contract, they already had almost everything they needed. If you want to feel like you have a team of people working just for you, with clear and simple online access, then Veteran's United is the only option!