I would have to say my experience was great until the end. I would see if there can be deadlines on both sides so nothing goes to the last minute where now you get pressure from your community sales office. There shouldn't be any last minute things to where now it takes any fun of you getting your keys now is just that you get your keys and now get to move in...I didnt have a "red carpet" welcome, a alcoholic beverage, a gift package...nothing welcoming me "home"....I got the go to the sales office they have your keys...and that's because of the underwriter making me do last minute things...there should be deadlines on both sides...so please push for that so you dont have the excitement taken out of it when you do receive your keys to your new home!!!
Outstanding customer service,would highly recommend to all eligible to take advantage of this opportunity, you will not regret it. Now we have our forever home.
Great experience overall and would love to use Veterans United in the future again.
Had an outstanding experience. Couldn't have asked for any better. My loan officer Kayla Prewitt was the absolute best.
At Veterans United, you feel like more than just another "deal."
I really appreciate Scott at the lighthouse program he helped me not only meet the credit score threshold to get qualified but raise my score over 640 to get an even better rate. Adriana she helped me a lot to get the paperwork needed for fast underwriting.
Outstanding organization who provide exceptional service to veterans. A must to anyone who has served to use when purchasing a home.
I will recommend.
Veterans United should be the first stop when a veteran is looking for a home
Our Veterans loan experience was extraordinarily positive!Our purchase involved several unusual and challenging aspects, yet Carl Thomas and his team at Veterans United Home Loans valiantly accomplished quelling our fears and expertly guided us through every step.Much respect and appreciation,
Thank you very much,
Douglas
My experience with Veterans United was wonderful. They may be times where your feel inundated with the items requested but please note it all has a purpose and your team of qualified experts will be there to help throughout the process. I can't than my team, Andy and Brandon enough.
The staff at Veterans United are top-notch. Very professional, responsive, and customer oriented. I particularly liked their web site and how easy it was to review and upload documents while keeping abreast of the status.
Overall team work was great from start to finish!
