Buying a home can be fearing but Veterans United made it comfortable, highly recommend Veterans United!
The entire loan process from beginning to end was smooth and efficient. The Veterans United website was easy to navigate and utilize, provided lots of knowledge and education pertaining to the loan process which helped increase my confidence and understanding of the many pieces required for a home loan.
Ben Choi and Lauren Fritz were my points of contact through the whole process and they were both phenomenal
I would suggest if working with a person who is currently renting to advise them that the landlord will go after them if they do not give a full 30 day notice for an additional months rent. I was kept in the dark up till the last minute and was afraid to give my landlord notice with the idea i would end up homeless. Now I have to find a way to pay for August Rent $900.00 which I dont have for a place I dont live in.
Multiple times throughout the process the goal post was moved on us, not just with closing dates but with requirements that came out of the blue and were contrary to logic. For example saying we couldn't close until my husband started his new job as if they have never dealt with people needing to buy a house so they could relocate for a job. So I would recommend Veterans united as last resort for anyone who had exhausted all other options.
Response from Veterans United
Thank you for this feedback Mathew. A member of our Client Advocate Team has left you a message and sent an email for additional details. We understand how the home buying process can get stressful, especially when moving and changing employers. As you know, there are regulations that must be met in these situations and we have experience leading customers through the process. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you.
Easy and friendly
The staff was excellent and the whole process went very smoothly.
Taylor and Natalie were exceptional and made my first home purchase very easy, this was a great experience
Derek was amazing loved working with him
Will was outstanding!!
From the first phone call to the last Justin Benge and Nick have been great always answered my questions when I had them they worked very hard and I would definitely recommend Veterans United and there team.
Reed made it so very easy and always answered all of my questions!
