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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,160

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,705
4
13,780
3
2,040
2
932
1
703

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Showing all 211 Marine Corps service member home purchase loan reviews from New York

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2 out of 5 Stars
Would Recommend

Multiple times throughout the process the goal post was moved on us, not just with closing dates but with requirements that came out of the blue and were contrary to logic. For example saying we couldn't close until my husband started his new job as if they have never dealt with people needing to buy a house so they could relocate for a job. So I would recommend Veterans united as last resort for anyone who had exhausted all other options.

Response from Veterans United

Thank you for this feedback Mathew. A member of our Client Advocate Team has left you a message and sent an email for additional details. We understand how the home buying process can get stressful, especially when moving and changing employers. As you know, there are regulations that must be met in these situations and we have experience leading customers through the process. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you.

4 out of 5 Stars
Would Recommend

Easy and friendly

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

The staff was excellent and the whole process went very smoothly.

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Taylor and Natalie were exceptional and made my first home purchase very easy, this was a great experience

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Derek was amazing loved working with him

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Will was outstanding!!

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

From the first phone call to the last Justin Benge and Nick have been great always answered my questions when I had them they worked very hard and I would definitely recommend Veterans United and there team.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Reed made it so very easy and always answered all of my questions!

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

We recommended that our close friends use Promise for their home buying adventure, they love her as much as we do.

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

2.5 out of 5 Stars

Our loan process took almost 4 months and had a lot of variables that made it a horrible experience. Things may have been simpler if we had gone with a local bank.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Danielle was a superstar and was calming to a very stressful time. Again Danielle I appreciate you being patience and understanding especially with my short time-line.

Loan Officer: Danielle Bourne

NMLS# 1121718

5 out of 5 Stars
Would Recommend

While becoming a first-time homeowner is certainly an incredible feeling, I expected the process itself to be difficult and stressful. With the support of our Veterans United team, the experience was a pleasure from start to finish.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

My loan team was outstanding and worked hard for me Especially Brennan

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Michael Pitts and his team where outstanding in their efforts in assisting me in buying my new home.

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

The team was on top of everything when it came to submission and send paperwork needed for the loan. Thank you

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Mr. Patel is most professional person I've delt with in years. I owe him i feel.

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Very thorough and transparent process.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

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See all 124,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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